Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1870961 times)

Offline Jkhein

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Re: Amex F/R Master Thread
« Reply #2040 on: January 24, 2013, 01:15:45 PM »
new question for everyone out there with the knowledge (I tries searching, but couldn't find it),
I had amex spg for over a year now, with average spending of about 1000 a month, I just got now for the 1st time the biz gold card for 75k.
as i have big legit expenses coming up (10k+) in the next month or two, would that trigger or F/R? I'm not doing any GC or VR shtick.. only legit expenses ...
yes, new spending patterns, especially on a new business card is a big trigger, you will not be able to proof tax returns yet, just hope that if they FR you, they will be ready to accept personal tax returns, if you can proof it.

Offline dovy2

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Re: Amex F/R Master Thread
« Reply #2041 on: January 24, 2013, 08:58:02 PM »
yes, new spending patterns, especially on a new business card is a big trigger, you will not be able to proof tax returns yet, just hope that if they FR you, they will be ready to accept personal tax returns, if you can proof it.
and with a 15k income (on the books) will I pass?

Offline robi

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Re: Amex F/R Master Thread
« Reply #2042 on: January 24, 2013, 09:06:04 PM »
the biz gold card is a known trigger
"I'd rather be hated for who I am, then loved for who I'm not"

Offline dans fan

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Re: Amex F/R Master Thread
« Reply #2043 on: January 25, 2013, 04:01:10 PM »
and with a 15k income (on the books) will I pass?
i know a 10k that passed and a 35 that didnt

Offline noturbizniss

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Re: Amex F/R Master Thread
« Reply #2044 on: January 28, 2013, 09:56:34 AM »
So i've been buying up VR on my wife's cards and she recently opened a PRG business card.  We've had a PRG consumer card for 2 years, so i called up today to ask about retention bonus and got put on hold.  Different lady comes back and says she's with FR team and my wife needs to call back.  Just thought i'd put it out there. Not sure if calling for retention bonus has anything to do with it or not, or if it was planned anyway and my call just pushed it into motion a few hours early.
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Offline gloreglabert

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Re: Amex F/R Master Thread
« Reply #2045 on: January 28, 2013, 10:03:42 AM »
So i've been buying up VR on my wife's cards and she recently opened a PRG business card.  We've had a PRG consumer card for 2 years, so i called up today to ask about retention bonus and got put on hold.  Different lady comes back and says she's with FR team and my wife needs to call back.  Just thought i'd put it out there. Not sure if calling for retention bonus has anything to do with it or not, or if it was planned anyway and my call just pushed it into motion a few hours early.
Well, how long before the call did your wife last use any of her cards?

Offline robi

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Re: Amex F/R Master Thread
« Reply #2046 on: January 28, 2013, 10:12:56 AM »
So i've been buying up VR on my wife's cards and she recently opened a PRG business card.  We've had a PRG consumer card for 2 years, so i called up today to ask about retention bonus and got put on hold.  Different lady comes back and says she's with FR team and my wife needs to call back.  Just thought i'd put it out there. Not sure if calling for retention bonus has anything to do with it or not, or if it was planned anyway and my call just pushed it into motion a few hours early.
  it's  the  biz PRG.  Been mentioned  numerous times
"I'd rather be hated for who I am, then loved for who I'm not"

Offline noturbizniss

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Re: Amex F/R Master Thread
« Reply #2047 on: January 28, 2013, 10:18:23 AM »
  it's  the  biz PRG.  Been mentioned  numerous times
Dont have biz income but personal income is fine. Only concern is the multiple cvs purchases of 1007. When i was personally frdlike 2 years ago they said im ok but they'd sur me down if i used ap purchased from the mint. Don't want that to happen to my wife with cvs.  If they ask...whats the beat course of action.
I guess once i get my biz card i can expect an fr shortly thereafter  :-\
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Offline noturbizniss

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Re: Amex F/R Master Thread
« Reply #2048 on: January 28, 2013, 11:20:14 AM »
Well, how long before the call did your wife last use any of her cards?
bought some vr in the last week and used spg cards (biz and personal) regularly between august and dec.  Used PRG regularly for last 2 years as well up through dec when I got chase ink cards and needed spending minimums.
READ THE DARN WIKI!!!!

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Offline noturbizniss

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Re: Amex F/R Master Thread
« Reply #2049 on: January 28, 2013, 09:09:44 PM »
Update and conclusion:
They did not question the specific purchases, however they were going to need to see biz income on the tax return. When i explained it's a minor ebay business woth no income reported on tax return she said if thats the case then the end of the FR would be to shut down the cards, si i had them close them now at consumers request. Personal cards were left alone, and did not need FR.  She said the priamry driver of the FR was opening of 2 biz cards 2 weeks ago (Delta, and PRG) and SPG in August coupled with large spending on the new cards. Lesson learned.
Buy VR but do it slow.  I was going to fast out of fear that VRs would be killed.
READ THE DARN WIKI!!!!

Chuck Norris...
...can still do FT method
...READS THE WIKI!!!

Offline businessmachine

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Re: Amex F/R Master Thread
« Reply #2050 on: January 28, 2013, 09:13:15 PM »
Update and conclusion:
They did not question the specific purchases, however they were going to need to see biz income on the tax return. When i explained it's a minor ebay business woth no income reported on tax return she said if thats the case then the end of the FR would be to shut down the cards, si i had them close them now at consumers request. Personal cards were left alone, and did not need FR.  She said the priamry driver of the FR was opening of 2 biz cards 2 weeks ago (Delta, and PRG) and SPG in August coupled with large spending on the new cards. Lesson learned.
Buy VR but do it slow.  I was going to fast out of fear that VRs would be killed.

Thanks for the update. That's a rule of thumb. You have to at least start slow before raising spend significantly especially with this card which is a known fr trigger as Amex appears to be very worried about business credit defaults.

Offline yoyo6713

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Re: Amex F/R Master Thread
« Reply #2051 on: February 01, 2013, 08:16:07 PM »
Does 4506-t contain any business income information?

Offline gloreglabert

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Re: Amex F/R Master Thread
« Reply #2052 on: February 01, 2013, 10:14:32 PM »
Does 4506-t contain any business income information?
For sole proprietorships, it will include your schedule C showing biz income.  Otherwise, they'll ask for additional documents.

Offline sunshine

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Re: Amex F/R Master Thread
« Reply #2053 on: February 03, 2013, 02:47:14 AM »
Any words of Advise.

I got a F/R all the rep asked for was a letter signed by my bank of my last 6 months average deposits and my current balance. I had the bank fill this out and send it in. From anyones experience should I follow up with the Rep now and make sure "she received it" or let it flow. Paper was sent in the day requested. I have now waited 2 days and no response from amex.

Also will they ask me for more information?

Offline aryeh1

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Re: Amex F/R Master Thread
« Reply #2054 on: February 03, 2013, 10:25:32 AM »
Update and conclusion:
They did not question the specific purchases, however they were going to need to see biz income on the tax return. When i explained it's a minor ebay business woth no income reported on tax return she said if thats the case then the end of the FR would be to shut down the cards, si i had them close them now at consumers request. Personal cards were left alone, and did not need FR.  She said the priamry driver of the FR was opening of 2 biz cards 2 weeks ago (Delta, and PRG) and SPG in August coupled with large spending on the new cards. Lesson learned.
Buy VR but do it slow.  I was going to fast out of fear that VRs would be killed.

How many vanilla cards did you buy and what time frame?

Offline sunshine

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Re: Amex F/R Master Thread
« Reply #2055 on: February 04, 2013, 09:07:51 AM »
Bump

Offline dans fan

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Re: Amex F/R Master Thread
« Reply #2056 on: February 04, 2013, 10:19:36 AM »
Bump
check if your accounts are suspended. cant hurt to call, often they say they didnt receive it or its not what they want

Offline noturbizniss

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Re: Amex F/R Master Thread
« Reply #2057 on: February 04, 2013, 10:40:17 AM »
How many vanilla cards did you buy and what time frame?
7 in 3 days on the PRG bizniess card, and 1 in the same period on the delta card.  Bought a few in the same period on the regular PRG and have no issues on that one.
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Offline Yeki89

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Re: Amex F/R Master Thread
« Reply #2058 on: February 04, 2013, 01:14:07 PM »
Any words of Advise.

I got a F/R all the rep asked for was a letter signed by my bank of my last 6 months average deposits and my current balance. I had the bank fill this out and send it in. From anyones experience should I follow up with the Rep now and make sure "she received it" or let it flow. Paper was sent in the day requested. I have now waited 2 days and no response from amex.

Also will they ask me for more information?
It can take that long. I say wait another day or two, remember it was a weekend.

Offline churnbabychurn

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Re: Amex F/R Master Thread
« Reply #2059 on: February 10, 2013, 12:08:34 AM »
Update and conclusion:
They did not question the specific purchases, however they were going to need to see biz income on the tax return. When i explained it's a minor ebay business woth no income reported on tax return she said if thats the case then the end of the FR would be to shut down the cards, si i had them close them now at consumers request. Personal cards were left alone, and did not need FR.  She said the priamry driver of the FR was opening of 2 biz cards 2 weeks ago (Delta, and PRG) and SPG in August coupled with large spending on the new cards. Lesson learned.
Buy VR but do it slow.  I was going to fast out of fear that VRs would be killed.
Goodness!