Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1869914 times)

Offline Name Changed

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Re: Amex F/R Master Thread
« Reply #2100 on: February 19, 2013, 01:50:18 PM »

Offline dirah

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Re: Amex F/R Master Thread
« Reply #2101 on: February 19, 2013, 05:39:12 PM »
That worked for me
+1
Worked for both myself and my wife, and we were both F/R'ed at the same time.

Offline sruly101

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Re: Amex F/R Master Thread
« Reply #2102 on: March 07, 2013, 06:09:11 AM »
 :'( :'( :'(
 Got the email yesterday for my business card......    and i cant prove ANY income ;) Will call them today!

my main problem is that i got on it a $13k spending (probably this made the FR) that the statement didnt even close yet, and i can only pay it off after it closes (original only on the due date) if i want to close the cards before they do it, how can i push them that i should be able to pay it?
what will happen if i close the card with a balance????

What can i tell them when they tell me to prove income :o

Offline noturbizniss

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Re: Amex F/R Master Thread
« Reply #2103 on: March 07, 2013, 09:29:24 AM »
:'( :'( :'(
 Got the email yesterday for my business card......    and i cant prove ANY income ;) Will call them today!

my main problem is that i got on it a $13k spending (probably this made the FR) that the statement didnt even close yet, and i can only pay it off after it closes (original only on the due date) if i want to close the cards before they do it, how can i push them that i should be able to pay it?
what will happen if i close the card with a balance????

What can i tell them when they tell me to prove income :o

Your pretty much screwed.  Same thing happened to my wife. We have plenty of personal income to support, but do not file taxes on business, so they said they would end up shutting down all biz cards. I just told them to close them as I didn't want the negative on my account.
As far as closing with balance don't worry. Once they remove the freeze you'll be able to pay the card as normal, by the regular due date.
READ THE DARN WIKI!!!!

Chuck Norris...
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Offline Newcc

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Re: Amex F/R Master Thread
« Reply #2104 on: March 07, 2013, 10:08:32 AM »
Does anyone know if there is another bonus for transferring MR in to Avios coming up?

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Re: Amex F/R Master Thread
« Reply #2105 on: March 07, 2013, 10:22:22 AM »
Does anyone know if there is another bonus for transferring MR in to Avios coming up?

every few months, the last one ended in jan so id guess a few months away

Offline aryeh1

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Re: Amex F/R Master Thread
« Reply #2106 on: March 07, 2013, 10:22:36 AM »
Does anyone know if there is another bonus for transferring MR in to Avios coming up?
Wrong thread but it seems like a long shot

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Re: Amex F/R Master Thread
« Reply #2107 on: March 07, 2013, 02:41:50 PM »
Your pretty much screwed.  Same thing happened to my wife. We have plenty of personal income to support, but do not file taxes on business, so they said they would end up shutting down all biz cards. I just told them to close them as I didn't want the negative on my account.
As far as closing with balance don't worry. Once they remove the freeze you'll be able to pay the card as normal, by the regular due date.
Thanks, sounds like they did let open ur personal cards, did u prove any income for the personal or not?

Offline noturbizniss

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Re: Amex F/R Master Thread
« Reply #2108 on: March 07, 2013, 02:45:13 PM »
Thanks, sounds like they did let open ur personal cards, did u prove any income for the personal or not?
Didn't have to. I asked if the personal cards were under review and she said nope. I then asked if I close the biz cards will that end the FR and open up personal cards again. She said yep, so we closed the biz cards and within minutes my personal were free to use.

We were FR'd a few years ago at the tail end of the mint, and we have all our income on the books so it went fine (except for an apparent lifetime ban on AP and US mint purchases for my account - was told if I use AP or purchase from mint on any of my cards it's automatic closure of all cards under my name).
READ THE DARN WIKI!!!!

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Offline sruly101

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Re: Amex F/R Master Thread
« Reply #2109 on: March 07, 2013, 02:51:10 PM »
Didn't have to. I asked if the personal cards were under review and she said nope. I then asked if I close the biz cards will that end the FR and open up personal cards again. She said yep, so we closed the biz cards and within minutes my personal were free to use.

We were FR'd a few years ago at the tail end of the mint, and we have all our income on the books so it went fine (except for an apparent lifetime ban on AP and US mint purchases for my account - was told if I use AP or purchase from mint on any of my cards it's automatic closure of all cards under my name).
Thanks so maybe on this part(leaving alone the personal) ill try to huca!

Offline noturbizniss

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Re: Amex F/R Master Thread
« Reply #2110 on: March 07, 2013, 03:10:08 PM »
Thanks so maybe on this part(leaving alone the personal) ill try to huca!
Definitely ask.
READ THE DARN WIKI!!!!

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Offline dirah

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Re: Amex F/R Master Thread
« Reply #2111 on: March 07, 2013, 05:18:25 PM »
Your pretty much screwed.  Same thing happened to my wife. We have plenty of personal income to support, but do not file taxes on business, so they said they would end up shutting down all biz cards. I just told them to close them as I didn't want the negative on my account.
As far as closing with balance don't worry. Once they remove the freeze you'll be able to pay the card as normal, by the regular due date.
Didn't have to. I asked if the personal cards were under review and she said nope. I then asked if I close the biz cards will that end the FR and open up personal cards again. She said yep, so we closed the biz cards and within minutes my personal were free to use.

We were FR'd a few years ago at the tail end of the mint, and we have all our income on the books so it went fine (except for an apparent lifetime ban on AP and US mint purchases for my account - was told if I use AP or purchase from mint on any of my cards it's automatic closure of all cards under my name).
Why didn't you use your personal income to keep  your business accounts open?
That worked for me, and dozens others in the thread.
Even if you reported your real job, you could still say that you have a side job, e.g. ebay-seller, graphic or web designer, tutor or DDF'er, and you are using your business cards for that.

Offline noturbizniss

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Re: Amex F/R Master Thread
« Reply #2112 on: March 07, 2013, 05:25:59 PM »
Why didn't you use your personal income to keep  your business accounts open?
That worked for me, and dozens others in the thread.
Even if you reported your real job, you could still say that you have a side job, e.g. ebay-seller, graphic or web designer, tutor or DDF'er, and you are using your business cards for that.
That's what I told them (and wrote above). I was completely honest, said I sold small electronics and knick knacks for a few bucks on ebay and do not make enough to need to file a return but i have more than enough personal income to support it. She was very nice and understood my logic but she said that they are insisting on seeing the business name on my tax return with income in order to maintain the card. Like I said there is unfortunately no such thing as HUCA with FR so i was stuck with having the cards closed either way.
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Re: Amex F/R Master Thread
« Reply #2113 on: March 07, 2013, 05:40:59 PM »
That's what I told them (and wrote above). I was completely honest, said I sold small electronics and knick knacks for a few bucks on ebay and do not make enough to need to file a return but i have more than enough personal income to support it. She was very nice and understood my logic but she said that they are insisting on seeing the business name on my tax return with income in order to maintain the card. Like I said there is unfortunately no such thing as HUCA with FR so i was stuck with having the cards closed either way.
If your name equals your business name, then it is on your TRs.

Offline noturbizniss

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Re: Amex F/R Master Thread
« Reply #2114 on: March 07, 2013, 05:43:39 PM »
If your name equals your business name, then it is on your TRs.
A. I didn't do my name=biz name, i did my ebay id.
B. I think they'd want to see actual business income (not a CPA here - is there some specific part of my tax return that would identify biz income?), however you make a great point - going forward I'm going to do that just in case that fullfills what they want.
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Re: Amex F/R Master Thread
« Reply #2115 on: March 07, 2013, 05:46:24 PM »
A. I didn't do my name=biz name, i did my ebay id.
B. I think they'd want to see actual business income (not a CPA here - is there some specific part of my tax return that would identify biz income?), however you make a great point - going forward I'm going to do that just in case that fullfills what they want.
As I wrote earlier in this thread, both my wife and I (dealing with two different account managers) said that we just file everything lumped together as that is easiest, and the reps didn't have a problem with that, despite the fact that one of the account managers was a mamzer of the first order, (to put it mildly,) but he didn't object to this at all.

Offline noturbizniss

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Re: Amex F/R Master Thread
« Reply #2116 on: March 07, 2013, 09:48:27 PM »
As I wrote earlier in this thread, both my wife and I (dealing with two different account managers) said that we just file everything lumped together as that is easiest, and the reps didn't have a problem with that, despite the fact that one of the account managers was a mamzer of the first order, (to put it mildly,) but he didn't object to this at all.
Was it a classic ebay type business with $0.00 income reported on your returns? Cuz that's what mine is.
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Offline sruly101

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Re: Amex F/R Master Thread
« Reply #2117 on: March 08, 2013, 06:42:52 AM »
Well all this wont help me either cuz i got a 0 personal income too!  ;)

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Re: Amex F/R Master Thread
« Reply #2118 on: March 09, 2013, 05:20:05 AM »
Was it a classic ebay type business with $0.00 income reported on your returns? Cuz that's what mine is.
No mention of any business on the returns. Just personal income.

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Re: Amex F/R Master Thread
« Reply #2119 on: March 09, 2013, 07:50:55 PM »
No mention of any business on the returns. Just personal income.
I am smacking myself so hard now. I used to do that years ago when I did biz apps, but the last couple years I put my ebay name and had no issues till a couple months ago. That's what I get for messing with something that was working.
READ THE DARN WIKI!!!!

Chuck Norris...
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...READS THE WIKI!!!