Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1879204 times)

Offline Excalibur

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Re: Amex F/R Master Thread
« Reply #2660 on: September 30, 2013, 02:57:34 PM »
K that's what I originally requested.

Could you please let me know are there any minimum credit limits for delta or spg?

Thank you for the quick response I'm panicking

Offline Yeki89

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Re: Amex F/R Master Thread
« Reply #2661 on: September 30, 2013, 03:14:11 PM »
5)   What to do if American Express closed your accounts?
Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


Not necessarily true.

Offline Excalibur

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Re: Amex F/R Master Thread
« Reply #2662 on: September 30, 2013, 05:49:46 PM »
Thanks, I actually sent in the information already and they made the decision to close my accounts instead of reducing my credit line

Offline ilherman

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Re: Amex F/R Master Thread
« Reply #2663 on: September 30, 2013, 08:46:53 PM »
I would really appreciate any and all input on my current situation.

Amex notified me today that they were closing my accounts. I had a 5k limit on skyblue used a low amount of revolving credit (under 20%) and just got approved a year later (a month ago) delta and spg.

They put me under F/R. This year much less on the books.

I called them multiple times to get through to my account manager and he NEVER called me back except right now to close my accounts.

Is there ANYTHING I can do?!

They said it was because my household income does not justify my credit lines and that because I applied for it the business decision was to shut me down
How much was your reporting income?
You can say what you think when you think what you say.

Offline Excalibur

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Re: Amex F/R Master Thread
« Reply #2664 on: September 30, 2013, 11:46:12 PM »
Huca doesn't work I can't speak to anyone but my account manager and supervisors have to call you back

Offline Excalibur

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Re: Amex F/R Master Thread
« Reply #2665 on: September 30, 2013, 11:47:37 PM »
I also had twenty aus but 7 were the same people on three cards

Offline Yeki89

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Re: Amex F/R Master Thread
« Reply #2666 on: October 01, 2013, 12:09:15 AM »
You played the game hard, Amex played harder.

Wait it out 2 years and start again.

Offline Mm4goog

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Re: Amex F/R Master Thread
« Reply #2667 on: October 01, 2013, 01:23:01 AM »
I recently got the amex spg and need to spend 5k.
1) What's the safest way to spend it with VR and amazon payments?
2) Is it fine to pay Amex bill from BB directly or is it safer to withdraw it to my bank account and pay from there?
I am new to the game!
Thanks!

Offline ual902

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Re: Amex F/R Master Thread
« Reply #2668 on: October 01, 2013, 01:43:48 AM »
I recently got the amex spg and need to spend 5k.
1) What's the safest way to spend it with VR and amazon payments?
2) Is it fine to pay Amex bill from BB directly or is it safer to withdraw it to my bank account and pay from there?
I am new to the game!
Thanks!

I have spent on 3 SPG, AMEX Buisness and Amex premier rewards, I always did everyday spends such as gas, groceries, restraunts, AP and VR here and there and never got F/R,  I also paid my Amex Bills before the monthly statement.
« Last Edit: October 01, 2013, 01:48:30 AM by ual902 »

Offline metziah

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Re: Amex F/R Master Thread
« Reply #2669 on: October 01, 2013, 01:46:07 AM »

I recently got the amex spg and need to spend 5k.
1) What's the safest way to spend it with VR and amazon payments?
2) Is it fine to pay Amex bill from BB directly or is it safer to withdraw it to my bank account and pay from there?
I am new to the game!
Thanks!
1) yup plus everyday spend , again as long as its in moderation, IMHO 1500 a month at cvs is fine . Obviously you can try more if you want, but your probably better off playing it safe.also with ap don't do 1000 I'd recommend different numbers 945,965 etc...
2)haven't had any issues paying directly

Offline HP58

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Re: Amex F/R Master Thread
« Reply #2670 on: October 01, 2013, 01:49:28 AM »
I have spent on 3 SPG, AMEX Buisness and Amex premier rewards, I always did everyday spends such as gas, groceries, restraunts, AP and VR here and there and never got F/R,  I also paid my Amex Bills before the due date.
What do you mean byAP & VR here and there? Approximate frequency? Amounts?

Offline ual902

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Re: Amex F/R Master Thread
« Reply #2671 on: October 01, 2013, 01:53:00 AM »
What do you mean byAP & VR here and there? Approximate frequency? Amounts?

AP $1000 a month
VR $500 per month sometimes $1000 per month and not always from CVS once I found VR @ a truck stop on the I10 in FL which was charged as a travel expense.

Offline Mm4goog

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Re: Amex F/R Master Thread
« Reply #2672 on: October 01, 2013, 01:54:10 AM »
Thank you

Offline HP58

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Re: Amex F/R Master Thread
« Reply #2673 on: October 01, 2013, 01:56:33 AM »
AP $1000 a month
VR $500 per month sometimes $1000 per month and not always from CVS once I found VR @ a truck stop on the I10 in FL which was charged as a travel expense.
And what was your total regular spending per month?

Offline ual902

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Re: Amex F/R Master Thread
« Reply #2674 on: October 01, 2013, 02:17:27 AM »
And what was your total regular spending per month?

Every month was different.

Offline metziah

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Re: Amex F/R Master Thread
« Reply #2675 on: October 01, 2013, 02:35:30 AM »

AP $1000 a month
VR $500 per month sometimes $1000 per month and not always from CVS once I found VR @ a truck stop on the I10 in FL which was charged as a travel expense.
What truck stop?name? Please

Offline ual902

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Re: Amex F/R Master Thread
« Reply #2676 on: October 01, 2013, 03:26:19 AM »
What truck stop?name? Please

On the I-10 near Talahasee, FL forgot the name.

Offline Zevwolf

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Re: Amex F/R Master Thread
« Reply #2677 on: October 01, 2013, 10:36:17 AM »
In case of a FR will they count FS and tax return as income to let you go?

Offline Excalibur

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Re: Amex F/R Master Thread
« Reply #2678 on: October 01, 2013, 03:48:59 PM »
I asked a supervisors supervisor to give me a call back. Can anyone help me out with any other advice maybe by phone? Thanks

Offline meshugener

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Re: Amex F/R Master Thread
« Reply #2679 on: October 02, 2013, 09:29:11 AM »
@Zevwolf:
Tax return is not income.

With FS they are legally required to accept it per the fair lending laws.
However they don't accept it. You're more than welcome to file a complain...
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