Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1874461 times)

Offline HP58

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Re: Amex F/R Master Thread
« Reply #2880 on: January 19, 2014, 07:39:06 PM »
asked already yesterday night  maybe somebody today  could answer        any one to verify that  he did  pass an f"r with "only"the wife reported income  but filed joint     if yes what did-you tell them about"your" income    please help
Don't know about FRs BH, but isn't the law that you can report "household income" on CC apps?

Offline Yhgfkj

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Re: Amex F/R Master Thread
« Reply #2881 on: January 19, 2014, 08:05:03 PM »
what do you mean "the law" hums law government law. bank law.  i wrote im self employed so i should have my own income ?  no ?
« Last Edit: January 19, 2014, 08:08:12 PM by Yhgfkj »

Offline Super Speed

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Re: Amex F/R Master Thread
« Reply #2882 on: January 19, 2014, 08:13:57 PM »
what do you mean "the law" hums law government law. bank law.  i wrote im self employed so i should have my own income ?  no ?
Tell them that in 2012, which is the year they'll request, you weren't employed and that the household income was used to pay the bills.


Offline jbkr101

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Re: charging suspended
« Reply #2883 on: January 19, 2014, 08:14:41 PM »
All my account show " charging suspended", what does that mean? Is that anFR?
I recently purchased many tickets on Orbitz and refunded them. ..
is this a known trigger?

Offline noturbizniss

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Re: Amex F/R Master Thread
« Reply #2884 on: January 19, 2014, 11:38:31 PM »
is this a known trigger?
unusual spending is likely the trigger...
READ THE DARN WIKI!!!!

Chuck Norris...
...can still do FT method
...READS THE WIKI!!!

Offline just

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Re: Amex F/R Master Thread
« Reply #2885 on: January 20, 2014, 11:05:35 AM »
I was fried! My wife has income but I don't.  We file a joint tax return.  Does Amex get the w2s or will they not know who's income is who's

Offline bznt

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Re: Amex F/R Master Thread
« Reply #2886 on: January 20, 2014, 11:12:29 AM »
my wife got FR'd she does not work and files joint with me and she passed with no CL reduction,

Offline Moshe90

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Re: Amex F/R Master Thread
« Reply #2887 on: January 20, 2014, 11:16:07 AM »

I was fried! My wife has income but I don't.  We file a joint tax return.  Does Amex get the w2s or will they not know who's income is who's
had the same story, send in my wife's tax return(I'm a joint) and passed!

Offline Excalibur

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Re: Amex F/R Master Thread
« Reply #2888 on: January 27, 2014, 03:05:45 PM »
that makes sense.   But rafi is saying to go through with fr and ask them to let me close account if they want the accounts closed.  Will they accommodate me?

I called my F/R case manager (J. Torres) and he never returned my calls until a week or two later I got ahold of him and requested more information on my F/R and to inform me if he is going to close my accounts and he said he just did. It took days of HUCA to have them reopen and close them at my request (his supervisors supervisor)

YMMV....

Offline ilherman

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Re: Amex F/R Master Thread
« Reply #2889 on: January 27, 2014, 03:32:37 PM »
What was the reason of closing your accounts? Did you send what they requested?
You can say what you think when you think what you say.

Offline Excalibur

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Re: Amex F/R Master Thread
« Reply #2890 on: January 27, 2014, 07:43:01 PM »
too many authorized users. I had reported income

Offline tzifanya54

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Re: Amex F/R Master Thread
« Reply #2891 on: January 27, 2014, 08:09:12 PM »
How many au's did you have? Also was it all on one card or lots of au's across multiple cards?

Offline ari2955

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Re: Amex F/R Master Thread
« Reply #2892 on: January 27, 2014, 08:17:29 PM »
How many au's did you have? Also was it all on one card or lots of au's across multiple cards?
+1
Would also like to know please

Offline ilherman

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Re: Amex F/R Master Thread
« Reply #2893 on: January 27, 2014, 08:19:22 PM »
too many authorized users. I had reported income
They close cards just for that  :o even you had sufficient income?
You can say what you think when you think what you say.

Offline tzifanya54

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Re: Amex F/R Master Thread
« Reply #2894 on: January 27, 2014, 08:34:40 PM »
I would really appreciate any and all input on my current situation.

Amex notified me today that they were closing my accounts. I had a 5k limit on skyblue used a low amount of revolving credit (under 20%) and just got approved a year later (a month ago) delta and spg.

They put me under F/R. This year much less on the books.

I called them multiple times to get through to my account manager and he NEVER called me back except right now to close my accounts.

Is there ANYTHING I can do?!

They said it was because my household income does not justify my credit lines and that because I applied for it the business decision was to shut me down

So was it because of the income or the au's?

Offline Excalibur

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Re: Amex F/R Master Thread
« Reply #2895 on: January 27, 2014, 11:50:03 PM »
20 total AU's over 3 cards with 0 dollar spending limits

I had credit lines under 20k and my reported income was just below credit line

Offline Excalibur

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Re: Amex F/R Master Thread
« Reply #2896 on: February 02, 2014, 05:05:59 PM »
 Immediately after my failedfinancial review I had all my amex reclosed at my request. I immediately opened a Barclays card to increase my revolving credit line. I just got approved for the citi american airlines card 100k sign up bonus.  My credit score is (transunion) 760. Just wondering how long I should wait 3/6/9/12 months before applying back to amex. My concern is not churning, rather building my credit and getting an amex to backdate it for credit history as it was second card I opened. Thanks for advice

Offline ilherman

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Re: Amex F/R Master Thread
« Reply #2897 on: February 02, 2014, 05:38:20 PM »
You can reapply for Amex whenever you're ready to pass a FR.
You can say what you think when you think what you say.

Offline yitzf

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Re: Amex F/R Master Thread
« Reply #2898 on: February 02, 2014, 05:43:38 PM »
Immediately after my failedfinancial review I had all my amex reclosed at my request. I immediately opened a Barclays card to increase my revolving credit line. I just got approved for the citi american airlines card 100k sign up bonus.  My credit score is (transunion) 760. Just wondering how long I should wait 3/6/9/12 months before applying back to amex. My concern is not churning, rather building my credit and getting an amex to backdate it for credit history as it was second card I opened. Thanks for advice

The closed account will remain on your report for 10 years.

Offline Excalibur

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Re: Amex F/R Master Thread
« Reply #2899 on: February 02, 2014, 06:51:34 PM »
I realize all that, I had reported income and should have passed the fr but didn't. I coached a buddy of mine who went through one and he had less income than I did

They had it out for me and I'm pretty sure it was the au's

That's why I'm nervous