Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1876123 times)

Offline Hershelsdeals

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jul 2014
  • Posts: 3590
  • Total likes: 13
  • DansDeals.com Hat Tips 2
    • View Profile
Re: Amex F/R Master Thread
« Reply #3260 on: September 10, 2014, 09:31:29 AM »
They do see it the name of the account before they get the bank statements. . I just went through this they asked me why I am paying from other peoples accounts. They asked me for 3 months statements of all accounts that I made payments from. I faxed everything in I called they said well I did not get page 2 of statement #1 for April and so on. This went on for 3 weeks.   they made me so Meshuga that I said " it looks like you don't want me as a customer so please go ahead and close my account. " right away they closed my account as per my request.
How much time went by were you paying from 3rd party until they FR'D you?

Also, how did you pay your CC? Online? In branch? Or from the payees account? 

Offline bznt

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Apr 2013
  • Posts: 2614
  • Total likes: 62
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: new york
Re: Amex F/R Master Thread
« Reply #3261 on: September 10, 2014, 09:36:44 AM »
I went through a FR on the same account 1 month after the account was opened . and I passed they did not lower my CL.
The last fr was triggered from a big purchase visa gift card purchases at stop and shop. Once they looked onto my account they started btobask all kind of questions. What was the purchase for. Do I swipe for other people. Why do I pay from different accounts. Etc.
I paid online and via mail in check. They knew all the account names even on the online payment accounts before I sent them in the statements.

Offline theberk

  • Dansdeals Gold Elite
  • ***
  • Join Date: Mar 2013
  • Posts: 192
  • Total likes: 0
  • DansDeals.com Hat Tips 1
  • Gender: Male
    • View Profile
Re: Amex F/R Master Thread
« Reply #3262 on: September 10, 2014, 09:47:45 AM »
I went through a FR on the same account 1 month after the account was opened . and I passed they did not lower my CL.
The last fr was triggered from a big purchase visa gift card purchases at stop and shop. Once they looked onto my account they started btobask all kind of questions. What was the purchase for. Do I swipe for other people. Why do I pay from different accounts. Etc.
I paid online and via mail in check. They knew all the account names even on the online payment accounts before I sent them in the statements.
You got FR'd twice?

Offline bznt

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Apr 2013
  • Posts: 2614
  • Total likes: 62
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: new york
Re: Amex F/R Master Thread
« Reply #3263 on: September 10, 2014, 09:49:01 AM »
Yup on the same account.

Offline theberk

  • Dansdeals Gold Elite
  • ***
  • Join Date: Mar 2013
  • Posts: 192
  • Total likes: 0
  • DansDeals.com Hat Tips 1
  • Gender: Male
    • View Profile
Re: Amex F/R Master Thread
« Reply #3264 on: September 10, 2014, 09:51:13 AM »
Yup on the same account.
Wow! I thought that since I passed once I was safe and I wouldn't hear from them again.
Did they want IRS paperwork both times?

Offline bznt

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Apr 2013
  • Posts: 2614
  • Total likes: 62
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: new york
Re: Amex F/R Master Thread
« Reply #3265 on: September 10, 2014, 09:52:52 AM »
Only the first time they asked for IRS papers. Then 2nd time it sounded like they just wanted to get rid of me . and so they did

Offline theberk

  • Dansdeals Gold Elite
  • ***
  • Join Date: Mar 2013
  • Posts: 192
  • Total likes: 0
  • DansDeals.com Hat Tips 1
  • Gender: Male
    • View Profile
Re: Amex F/R Master Thread
« Reply #3266 on: September 10, 2014, 09:58:09 AM »
Only the first time they asked for IRS papers. Then 2nd time it sounded like they just wanted to get rid of me . and so they did
Ouch. I better be more careful. Thanks for the info.

Offline Hershelsdeals

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jul 2014
  • Posts: 3590
  • Total likes: 13
  • DansDeals.com Hat Tips 2
    • View Profile
Re: Amex F/R Master Thread
« Reply #3267 on: September 10, 2014, 10:09:38 AM »
Only the first time they asked for IRS papers. Then 2nd time it sounded like they just wanted to get rid of me . and so they did
Were you able to your points out?

Offline bznt

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Apr 2013
  • Posts: 2614
  • Total likes: 62
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: new york
Re: Amex F/R Master Thread
« Reply #3268 on: September 10, 2014, 10:15:05 AM »
It was a spg card
 yes the points post to my spg account not to amex MR. Soni did not loose any points.

Offline Novo

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Apr 2014
  • Posts: 1144
  • Total likes: 4
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: Up In The Air
  • Programs: Chase A/A, Amex F/R, Citi A/A. Hertz DNR.
Re: Amex F/R Master Thread
« Reply #3269 on: September 10, 2014, 11:09:56 AM »
Yup on the same account.
May I ask if your CR looks bad (maxed cards, a late payment etc.)
I try my best :-\
Quote from: Centro
If you wanna go fast, go alone
If you wanna go far, go together

Offline bznt

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Apr 2013
  • Posts: 2614
  • Total likes: 62
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: new york
Re: Amex F/R Master Thread
« Reply #3270 on: September 10, 2014, 11:15:18 AM »
None on them.

Offline lunatic

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: May 2009
  • Posts: 4459
  • Total likes: 29
  • DansDeals.com Hat Tips 8
    • View Profile
Re: Amex F/R Master Thread
« Reply #3271 on: September 10, 2014, 12:23:59 PM »
None on them.
How did you explain the gc purchases

Offline bznt

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Apr 2013
  • Posts: 2614
  • Total likes: 62
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: new york
Re: Amex F/R Master Thread
« Reply #3272 on: September 10, 2014, 12:48:12 PM »
The truth.
I wanted to get gas points

Offline Hershelsdeals

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jul 2014
  • Posts: 3590
  • Total likes: 13
  • DansDeals.com Hat Tips 2
    • View Profile
Re: Amex F/R Master Thread
« Reply #3273 on: September 10, 2014, 12:49:48 PM »
The truth.
I wanted to get gas points

Offline mb1

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Jan 2013
  • Posts: 922
  • Total likes: 17
  • DansDeals.com Hat Tips 23
    • View Profile
Re: Amex F/R Master Thread
« Reply #3274 on: September 10, 2014, 04:17:01 PM »
When I log on to my account, on one of my cards there is a small red triangle and it says
"Please click here to update your income and financial asset information so that we may service you better"

When I click on it it asks for my updated income and asset information.

It also says
"You agree that we will use the income and financial asset information you provide us here for all the American Express Card accounts you have with us and our affiliates. The information you provide may help us authorize charges you want to make and extend the credit you need."

Is this a FR?

Offline yoshi

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Nov 2013
  • Posts: 854
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Amex F/R Master Thread
« Reply #3275 on: September 12, 2014, 03:33:19 AM »
What are the chances of getting an fr with being a member of amex for 20yrs but I'm about to make large purchases. Specifically on new platinum charge card (about 3-4 months old)
« Last Edit: September 12, 2014, 03:47:57 AM by yoshi »

Offline Jkhein

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Oct 2010
  • Posts: 4612
  • Total likes: 17
  • DansDeals.com Hat Tips 4
    • View Profile
Re: Amex F/R Master Thread
« Reply #3276 on: September 14, 2014, 05:21:53 PM »
an account that was closed 3 years ago due to an fr, account holder is now getting targetted invitations by mail, does that mean they have better chances of getting back in?

Offline yoshi

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Nov 2013
  • Posts: 854
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Amex F/R Master Thread
« Reply #3277 on: September 14, 2014, 06:42:08 PM »
Is closing three out of four of your spg cards at once a bad idea? (F/R wise.)

Offline Hershelsdeals

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jul 2014
  • Posts: 3590
  • Total likes: 13
  • DansDeals.com Hat Tips 2
    • View Profile
Re: Amex F/R Master Thread
« Reply #3278 on: September 14, 2014, 06:44:09 PM »
Is closing three out of four of your spg cards at once a bad idea? (F/R wise.)
First explain how is it possible to have 3 or 4 SPG cards open at once?

Offline yoshi

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Nov 2013
  • Posts: 854
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Amex F/R Master Thread
« Reply #3279 on: September 14, 2014, 06:46:25 PM »
First explain how is it possible to have 3 or 4 SPG cards open at once?
Donno. I did. It was during the april-may amex churning saga. I opened 3 spg's at once, whilst already having one. Got points for some of them. Point is I closed three of them just now. And I plan on doing alot of big spending now on them. Should I be concerned?