Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1877462 times)

Offline mawmaw

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Re: Amex F/R Master Thread
« Reply #3320 on: September 28, 2014, 09:40:26 PM »
The cards are CLOSED as in "This account is cancelled. Remove the account from online account management"
this is bad i never had this before i know of  acc bean suspended not canceled  :( :(

Offline ChaimMoskowitz

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Re: Amex F/R Master Thread
« Reply #3321 on: September 28, 2014, 09:43:47 PM »
Do they reopen cards easily?
Not sure but there is nothing to be done until you talk to them.
I just found a new supply of forks!

Offline etech0

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Re: Amex F/R Master Thread
« Reply #3322 on: September 28, 2014, 09:47:43 PM »
Not sure but there is nothing to be done until you talk to them.
Besides wait  ::)
Workflowy. You won't know what you're missing until you try it.

Offline srap

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Re: Amex F/R Master Thread
« Reply #3323 on: September 28, 2014, 11:18:04 PM »
No. I did regular spending. Just had a mistake with a bank and my payment came back unpaid. But i immediately paid up my balance.
Shocker.  So sorry. 
What would be helpful to us is if you can glean any information from her as to WHAT you did, HOW you handled the account incorrectly, and WHAT needs to be done for you to have an account in good standing. 

Amex F/R likes to tell people that the US law states ...something about debt ratio...too much credit...etc.  Was this an issue during your summer F/R and perhaps they put you on probation without telling you?    Waiting to hear what she has to tell you.   Hatzlocho!

Offline Drago

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Re: Amex F/R Master Thread
« Reply #3324 on: September 29, 2014, 10:13:20 AM »

Offline sguitarist18

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Re: Amex F/R Master Thread
« Reply #3325 on: September 29, 2014, 11:26:42 AM »
Ok, darn..just hung up without asking her the most important question - "so are my accounts OK now?"

Got told my accounts were under F/R, called the number, spoke to rep for 15 minutes, she asked me a bunch of questions about business and general, and then told me those were all the questions she had for me.

Seemed like everything was OK from the way she was talking, but just wanted to double check...


Offline TimT

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Re: Amex F/R Master Thread
« Reply #3326 on: September 29, 2014, 11:35:15 AM »
« Last Edit: September 29, 2014, 11:42:06 AM by TimT »

Offline ilherman

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Re: Amex F/R Master Thread
« Reply #3327 on: September 29, 2014, 06:09:13 PM »
I have a friend who got FR'd. He has no income, his father filed for him last year. Can he just send in his fathers tax return?
You can say what you think when you think what you say.

Offline ChaimMoskowitz

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Re: Amex F/R Master Thread
« Reply #3328 on: September 29, 2014, 06:18:32 PM »
Interesting. But why does he think they're breaking banking laws ?
This was written by MM. In case you don't know who he is I would take everything he says with a grain of salt. He loves to hear himself talk.
I just found a new supply of forks!

Offline TimT

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Re: Amex F/R Master Thread
« Reply #3329 on: September 29, 2014, 06:35:23 PM »
This was written by MM. In case you don't know who he is I would take everything he says with a grain of salt. He loves to hear himself talk.
I hear

Offline lunatic

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Re: Amex F/R Master Thread
« Reply #3330 on: September 29, 2014, 07:52:49 PM »
This was written by MM. In case you don't know who he is I would take everything he says with a grain of salt. He loves to hear himself talk.

Rather poorly written. Doesn't seem very intelligent

Offline theberk

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Re: Amex F/R Master Thread
« Reply #3331 on: September 29, 2014, 10:55:12 PM »
I have a friend who got FR'd. He has no income, his father filed for him last year. Can he just send in his fathers tax return?
I did and passed, but they wanted my bank statements.

Offline Boruch999

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Re: Amex F/R Master Thread
« Reply #3332 on: September 30, 2014, 01:41:41 AM »
Rather poorly written. Doesn't seem very intelligent
+1

Offline Moishebatchy

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Re: Amex F/R Master Thread
« Reply #3333 on: September 30, 2014, 01:50:59 AM »
Rather poorly written. Doesn't seem very intelligent

+1

Was getting a headache trying to read it.

Offline ChaimMoskowitz

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Re: Amex F/R Master Thread
« Reply #3334 on: September 30, 2014, 02:01:20 AM »
Was getting a headache trying to read it.
Hop over to FT in the MS foum and you can read more of his rants.  :)
I just found a new supply of forks!

Offline ChaimMoskowitz

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Re: Amex F/R Master Thread
« Reply #3335 on: September 30, 2014, 02:02:47 AM »
Rather poorly written. Doesn't seem very intelligent
Actually he is a smart guy when it comes to MS but he should stick to what he knows.
I just found a new supply of forks!

Offline efflpetzel

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Re: Amex F/R Master Thread
« Reply #3336 on: September 30, 2014, 05:30:47 PM »
I might have got hit with a FR on my new biz cards.

According to the wiki
Quote
In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

Now I have a decent tax return but nowhere near what I claimed to be making & with no history of this business.

any advice?

Offline Feivish

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Re: Amex F/R Master Thread
« Reply #3337 on: September 30, 2014, 05:47:32 PM »
I might have got hit with a FR on my new biz cards.

According to the wiki
Now I have a decent tax return but nowhere near what I claimed to be making & with no history of this business.

any advice?
You're going to need proof for your business revenue, personal won't help.
IME they don't care about the lying as they will adjust the credit limit based on last years income.

Offline Talmid Muvhak

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Re: Amex F/R Master Thread
« Reply #3338 on: September 30, 2014, 05:49:34 PM »
can't the income be since the tax return as it's already sept?
וצדיק באמונתו יחיה

Offline TimT

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Re: Amex F/R Master Thread
« Reply #3339 on: September 30, 2014, 05:50:15 PM »
You're going to need proof for your business revenue, personal won't help.
IME they don't care about the lying as they will adjust the credit limit based on last years income.
What happens if you only send in personal, will they shut the account ?