Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1877555 times)

Offline Feivish

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Re: Amex F/R Master Thread
« Reply #3340 on: September 30, 2014, 06:06:23 PM »
They will ask you to fill a form that will give them permission to pull your tax return from last year, and yes, they will shut the business accounts if you can't prove revenue filed for that business.

Offline TimT

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Re: Amex F/R Master Thread
« Reply #3341 on: September 30, 2014, 06:09:59 PM »
I might have got hit with a FR on my new biz cards.
Any idea why you got FR'd ?

Offline Feivish

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Re: Amex F/R Master Thread
« Reply #3342 on: September 30, 2014, 06:12:36 PM »
Any idea why you got FR'd ?
Not sure but most likely unusual spending.

Offline srap

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Re: Amex F/R Master Thread
« Reply #3343 on: September 30, 2014, 07:26:49 PM »
Not sure but most likely unusual spending.
Are you referring to only increments of 500?

Offline rivkao

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Re: Amex F/R Master Thread
« Reply #3344 on: September 30, 2014, 11:56:39 PM »
They will ask you to fill a form that will give them permission to pull your tax return from last year, and yes, they will shut the business accounts if you can't prove revenue filed for that business.
-1 I've had with myself and others a different experience. Personal income is enough. You just say that you didn't file business income yet.

Offline yoshi

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Re: Amex F/R Master Thread
« Reply #3345 on: October 01, 2014, 12:42:49 PM »
Will a 20 year history with amex generally help with not getting an f/r?

Offline udip3146

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Re: Amex F/R Master Thread
« Reply #3346 on: October 01, 2014, 04:57:39 PM »
Will a 20 year history with amex generally help with not getting an f/r?
Don't think so. FRs are not done manually...

Offline talmid chuchem

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Re: Amex F/R Master Thread
« Reply #3347 on: October 01, 2014, 09:52:14 PM »
I got FR'd because of over spending on my new business platinum, told the rep that my business isn't open long enough for me to have had to file a return, so they told me the'll need a personal review.

I'm a amex member since 2014, if it makes a difference

I just for married, so i never filed, can i use my parents return, if my parents filed for me in their return? (They have enough income to pass it).

If yes where should i put my name and social on the 4506-t? (Should i put it on the line meant to state the spouses name and social?)
« Last Edit: October 01, 2014, 09:57:03 PM by talmid chuchem »

Offline yoshi

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Re: Amex F/R Master Thread
« Reply #3348 on: October 01, 2014, 09:53:05 PM »
I got FR'd on the because off over spending on my new business platinum, told the rep that my business isn't open long enough for me to had to file a return, so they told me the'll need a personal review. I just for married, do i never filed, can i use my parents return, if my parents filed for me in their return? (They have enough income to pass it).
If yes where should i put my name and social on the 4506-t? (Should i put it on the line meant to state the spouses name and social?)
Please go over your post and correct it so it makes sense.

Offline talmid chuchem

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Re: Amex F/R Master Thread
« Reply #3349 on: October 01, 2014, 09:55:20 PM »
Please go over your post and correct it so it makes sense.
Corrected, sorry. I'm new here

Offline Hamavin

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Re: Amex F/R Master Thread
« Reply #3350 on: October 05, 2014, 11:11:09 PM »
Upon apllying for my wife a few months after F/R they asked for tax form and then denied app cuz it was to low is there any way for me to get them to recon? They told me there is nothing they can do......

Offline srap

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Re: Amex F/R Master Thread
« Reply #3351 on: October 06, 2014, 06:30:26 PM »
Upon apllying for my wife a few months after F/R they asked for tax form and then denied app cuz it was to low is there any way for me to get them to recon? They told me there is nothing they can do......
You can always try HUCAing to recon for ANYTHING.  You'll be surprised how many times you'll succeed, iyh.  (And that's the real key.)

Offline etech0

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Re: Amex F/R Master Thread
« Reply #3352 on: October 06, 2014, 08:36:48 PM »
You can always try HUCAing to recon for ANYTHING.  You'll be surprised how many times you'll succeed, iyh.  (And that's the real key.)
Ah, if only we had as much patience as you do on these phone calls
Workflowy. You won't know what you're missing until you try it.

Offline eli.f

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Re: Amex F/R Master Thread
« Reply #3353 on: October 07, 2014, 02:15:58 AM »
Ah, if only we had as much patience as you do on these phone calls
This game maybe money free (or very cheap) but it is by no means effortless.

Offline srap

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Re: Amex F/R Master Thread
« Reply #3354 on: October 07, 2014, 03:01:16 AM »
This game maybe money free (or very cheap) but it is by no means effortless.
+1!

Offline Moishebatchy

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Re: Amex F/R Master Thread
« Reply #3355 on: October 07, 2014, 04:11:15 AM »
Corrected, sorry. I'm new here

Are you new to the English language as well?

It's one thing to misspell a few words, or forget to capitalize a sentence or a proper noun. But it's quite another to really butcher a post like you did. It's a matter of basic human decency to look over something you just typed (especially when typing on your phone) and double-check that it's more-or-less readable before clicking "Post". Not to do at least a basic proofreading is absolutely inexcusable.

But other than that... welcome to the forums. ;)

Offline eli.f

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Re: Amex F/R Master Thread
« Reply #3356 on: October 07, 2014, 04:18:28 AM »
I know its of topic, but I loved your list of programs.
How many Rav Kav points do you have?
 :) :) :)

Offline intgesh

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Re: Amex F/R Master Thread
« Reply #3357 on: October 18, 2014, 09:05:04 PM »
As stated in the wiki:
"In cases of a Financial Review after opening a Business Card, you will need proof of Business income."

If I was hit with an F/R and have one business card (SPG) and two consumer (Delta Gold and Blue) cards open, and I have a personal tax return from 2013 but not a business tax return, do I need to close down any of my cards, just the biz or all three? The F/R was triggered by too much spending vis-a-vis my reported income, the accounts themselves have been open since December 2013.

If it makes a difference, the letter I received in the mail regarding the F/R was addressed to my biz account.

Thank you!

Offline m65

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Re: Amex F/R Master Thread
« Reply #3358 on: October 22, 2014, 05:14:04 PM »
just got a msg to call fr dept.
i immediately called cs and closed 3 out of 4 amex cards, leaving open only my blue card with a cl of 3,600. never filed taxes. what is the chances of them letting me thru with just bank statements?
or is it not worth the risk and just shut down the last card b4 they do?
i have a few warrantied items on that card and i dont want to lose it.

Offline srap

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Re: Amex F/R Master Thread
« Reply #3359 on: October 22, 2014, 05:35:53 PM »
just got a msg to call fr dept.
i immediately called cs and closed 3 out of 4 amex cards, leaving open only my blue card with a cl of 3,600. never filed taxes. what is the chances of them letting me thru with just bank statements?
or is it not worth the risk and just shut down the last card b4 they do?
i have a few warrantied items on that card and i dont want to lose it.
Did you check out this thread?  Your BC may be the reason you got the phone call!