Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1876512 times)

Offline YG

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Amex F/R Master Thread
« Reply #3480 on: January 02, 2015, 11:24:48 AM »
Too many returns on a new account is asking for fr.
Thanks.
The account is about 14 months old, was just upgraded from gold to play in Nov.

I have been following this thread for quite some time and was not just stam asking something that is basic knowledge AFAIK. I make an effort not to do that.

The reason I wonder whether this may be ok, is that they will not process as returns, but as pending charges that will just fall off. IINM, AmEx has a reputation for clawing back bonuses when spend that was responsible for reaching the threshold was later refunded, but in this case they have been voluntarily giving the bonus even though the spend never posted, significantly different.

Offline Chapshnell

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Re: Amex F/R Master Thread
« Reply #3481 on: January 02, 2015, 11:50:13 AM »
I recently passed a F/R.. Very surprisingly they lowered my credit drastically when I showed good bank statements.. Either way the trigger was loading $ at Target on the redcards.. They claimed that once they saw all the charges coming through they wanted human eyes on the account. Something like that.. Either way my lesson learned is only use a bank CC not named Amex for Redcard loading (unless youre using someone elses redcard maybe maybe, also pref not as redcard is an amex product after all)

Offline TimT

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Re: Amex F/R Master Thread
« Reply #3482 on: January 02, 2015, 11:57:37 AM »
IINM, AmEx has a reputation for clawing back bonuses when spend that was responsible for reaching the threshold was later refunded
Is that a hard fact ? Anyone with recent experience !

Offline YG

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Re: Amex F/R Master Thread
« Reply #3483 on: January 02, 2015, 12:01:51 PM »
Recall seeing mention of it on numerous occasions.

Offline NewYorker11219

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Re: Amex F/R Master Thread
« Reply #3484 on: January 02, 2015, 01:04:46 PM »
Credit Review and F/R are the same thing or it is a more lax process?

Offline YG

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Re: Amex F/R Master Thread
« Reply #3485 on: January 02, 2015, 01:19:03 PM »
Just went for it.
Hoping for the best.

Offline Malachi

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Re: Amex F/R Master Thread
« Reply #3486 on: January 02, 2015, 01:55:38 PM »
Is that a hard fact ? Anyone with recent experience !
I think it's bs.
Denny Crane

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Re: Amex F/R Master Thread
« Reply #3487 on: January 03, 2015, 01:12:41 PM »
Is that a hard fact ? Anyone with recent experience !
I've done it a few months back it wasn't clawed back.

Offline TimT

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Re: Amex F/R Master Thread
« Reply #3488 on: January 03, 2015, 05:57:22 PM »
I've done it a few months back it wasn't clawed back.
That's what I thought. Haven't heard people complaining of bonuses being clawed back.

Offline bermo

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Re: Amex F/R Master Thread
« Reply #3489 on: January 03, 2015, 06:26:59 PM »
I recently passed a F/R.. Very surprisingly they lowered my credit drastically when I showed good bank statements.. Either way the trigger was loading $ at Target on the redcards.. They claimed that once they saw all the charges coming through they wanted human eyes on the account. Something like that.. Either way my lesson learned is only use a bank CC not named Amex for Redcard loading (unless youre using someone elses redcard maybe maybe, also pref not as redcard is an amex product after all)
The trigger was the spending on the red card or the reason why they lowered your credit was because they saw that you were withdrawing all the money in to your bank account?
Btw how much money did you spend on your Amex cards?

Offline Yehuda25

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Re: Amex F/R Master Thread
« Reply #3490 on: January 03, 2015, 06:30:56 PM »
I received an email from amex asking for au's social security number for a couple of my accounts. Has anyone else had this?
“To avoid criticism say nothing, do nothing, be nothing.”


― Aristotle

Offline TimT

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Re: Amex F/R Master Thread
« Reply #3491 on: January 03, 2015, 06:32:36 PM »
I received an email from amex asking for au's social security number for a couple of my accounts. Has anyone else had this?
this happens

Offline Yehuda25

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Re: Amex F/R Master Thread
« Reply #3492 on: January 03, 2015, 06:39:29 PM »
this happens
And? Can I just ignore it?
“To avoid criticism say nothing, do nothing, be nothing.”


― Aristotle

Offline TimT

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Re: Amex F/R Master Thread
« Reply #3493 on: January 03, 2015, 06:41:59 PM »
And? Can I just ignore it?
I'm not telling you what to do but people have reported ignoring it.

Offline Yehuda25

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Re: Amex F/R Master Thread
« Reply #3494 on: January 03, 2015, 06:47:43 PM »
I'm not telling you what to do but people have reported ignoring it.
Has there been any reports of consequences for doing so?
“To avoid criticism say nothing, do nothing, be nothing.”


― Aristotle

Offline Emkay

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Re: Amex F/R Master Thread
« Reply #3495 on: January 04, 2015, 07:24:17 AM »
Has there been any reports of consequences for doing so?
No

Offline cholent

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Re: Amex F/R Master Thread
« Reply #3496 on: January 06, 2015, 10:07:28 PM »
A friend of mine logged on to Amex, his account said "charging suspended". He chatted and they were unable to give him much information. Has anyone heard of the term "fraud review", is that the same as a financial review?
Don't ask stupid questions and you won't get stupid answers

Offline TimT

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Re: Amex F/R Master Thread
« Reply #3497 on: January 06, 2015, 10:45:15 PM »
A friend of mine logged on to Amex, his account said "charging suspended". He chatted and they were unable to give him much information. Has anyone heard of the term "fraud review", is that the same as a financial review?
Which card ? Was he doing anything that would cause it ?

Offline cholent

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Re: Amex F/R Master Thread
« Reply #3498 on: January 06, 2015, 11:08:31 PM »
Which card ? Was he doing anything that would cause it ?

I think he said it was the business plat. He had done a few thousand of RC loading recently, with some regular purchases as well.
Don't ask stupid questions and you won't get stupid answers

Offline Chapshnell

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Re: Amex F/R Master Thread
« Reply #3499 on: January 06, 2015, 11:14:31 PM »
A friend of mine logged on to Amex, his account said "charging suspended". He chatted and they were unable to give him much information. Has anyone heard of the term "fraud review", is that the same as a financial review?

Yes, I recently had a F/R & a fraud review.. basically on new accounts if charging gets heavy early on they can demand ID to indeed verify there isnt identity theft going on.. wasnt a long process but I bumped into a good rep who took care of it for me..