Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1876049 times)

Offline yoshi

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Re: Amex F/R Master Thread
« Reply #3680 on: March 11, 2015, 02:47:00 PM »
If i were to open a business card and ch'v get f/r will showing personal tax returns help, is it a for sure will not, or a YMMV?
thanks.

Offline Aj3042

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Re: Amex F/R Master Thread
« Reply #3681 on: March 11, 2015, 02:48:35 PM »
If i were to open a business card and ch'v get f/r will showing personal tax returns help, is it a for sure will not, or a YMMV?
thanks.
It does help somewhat if the name of the biz is your own name as was mentioned here a couple pages back. But it's all YMMV.

Offline noturbizniss

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Re: Amex F/R Master Thread
« Reply #3682 on: March 11, 2015, 02:52:45 PM »
If i were to open a business card and ch'v get f/r will showing personal tax returns help, is it a for sure will not, or a YMMV?
thanks.
It does help somewhat if the name of the biz is your own name as was mentioned here a couple pages back. But it's all YMMV.
that's why i had to close my card. I used my email adress as the business name and they said if there was no business return they would close it. If the name was my own name on the business, then she said the personal return would be sufficient.
READ THE DARN WIKI!!!!

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Offline Aj3042

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Re: Amex F/R Master Thread
« Reply #3683 on: March 11, 2015, 02:58:13 PM »
that's why i had to close my card. I used my email adress as the business name and they said if there was no business return they would close it. If the name was my own name on the business, then she said the personal return would be sufficient.
Still YMMV though based on what I've heard but chances are better.

Offline yoshi

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Re: Amex F/R Master Thread
« Reply #3684 on: March 11, 2015, 03:08:14 PM »
Another question:
Why on earth does AMEX keep cards open when someones tax returns doesn't equal to their reported income? For example, if someones tax returns were to say that they made $10k and they have a reported income of $100k, why would they keep their cards open. They can see that the person had for sure lied on the reported income.

Offline noturbizniss

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Re: Amex F/R Master Thread
« Reply #3685 on: March 11, 2015, 03:12:27 PM »
Another question:
Why on earth does AMEX keep cards open when someones tax returns doesn't equal to their reported income? For example, if someones tax returns were to say that they made $10k and they have a reported income of $100k, why would they keep their cards open. They can see that the person had for sure lied on the reported income.
speculating here, but if the person has been a customer and has a history of being reliable they may deem it worthwhile especially if he has other bank accounts and such.
READ THE DARN WIKI!!!!

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Offline Aj3042

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Re: Amex F/R Master Thread
« Reply #3686 on: March 11, 2015, 03:13:41 PM »
Another question:
Why on earth does AMEX keep cards open when someones tax returns doesn't equal to their reported income? For example, if someones tax returns were to say that they made $10k and they have a reported income of $100k, why would they keep their cards open. They can see that the person had for sure lied on the reported income.
I don't know if they care as much about whether you lied as they care about whether you can pay back. That's what counts.

Offline SrulyP

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Re: Amex F/R Master Thread
« Reply #3687 on: March 11, 2015, 03:38:40 PM »
Okay boys I turn to you in a time of need.

Here is the breakdown

Just got for my wife:
Biz Plat, Biz Gold, and Hilton Honors

She already had:
SPG

Yesterday she got a call from FR! She told them that her husband deals with this stuff and she doesnt know about everything and can she call back when I am there...

Currently when I log online I see that 3/4 (besides Biz Plat) has the "charging suspended"

She makes no legitimate income from biz and only little income from real job (not enough to pass review) She has a over 10k in checking account. I dont know if it helps that we file jointly and I make a legitimate income for the both of us.... The FR was triggered from high spending on BIZ Gold.

Is this anyway to survive this or should i just close all accounts ( in order to do so i would have to somehow make a payment of 5k that I owe to biz gold...)

Please help!

Offline Aj3042

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Re: Amex F/R Master Thread
« Reply #3688 on: March 11, 2015, 03:51:12 PM »
Okay boys I turn to you in a time of need.

Here is the breakdown

Just got for my wife:
Biz Plat, Biz Gold, and Hilton Honors

She already had:
SPG

Yesterday she got a call from FR! She told them that her husband deals with this stuff and she doesnt know about everything and can she call back when I am there...

Currently when I log online I see that 3/4 (besides Biz Plat) has the "charging suspended"

She makes no legitimate income from biz and only little income from real job (not enough to pass review) She has a over 10k in checking account. I dont know if it helps that we file jointly and I make a legitimate income for the both of us.... The FR was triggered from high spending on BIZ Gold.

Is this anyway to survive this or should i just close all accounts ( in order to do so i would have to somehow make a payment of 5k that I owe to biz gold...)

Please help!
Ok so let's start with what we were just talking about. What's the name of the business? Is it your wife's name or did you invent a name. If it's her name don't jump to conclusions based on the fact that she makes very little.
Also I find it strange that all but one had charging suspended sounds weird to me but weird things to happen (especially with AMEX IME).

Offline D93

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Re: Amex F/R Master Thread
« Reply #3689 on: March 11, 2015, 03:52:38 PM »
should i just close all accounts ( in order to do so i would have to somehow make a payment of 5k that I owe to biz gold...)
You can pay the card off after you close it.

Offline SrulyP

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Re: Amex F/R Master Thread
« Reply #3690 on: March 11, 2015, 03:53:57 PM »
Ok so let's start with what we were just talking about. What's the name of the business? Is it your wife's name or did you invent a name. If it's her name don't jump to conclusions based on the fact that she makes very little.
Also I find it strange that all but one had charging suspended sounds weird to me but weird things to happen (especially with AMEX IME).

The Biz is not in her name...
Also if i even speak to them once then I am screwed and cant cancel my own cards? It says on the wiki to preemptively cancel, is it not smart to speak to the supervisor and see exactly what the deal is?

Offline Aj3042

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Re: Amex F/R Master Thread
« Reply #3691 on: March 11, 2015, 03:55:29 PM »
You can pay the card off after you close it.
That's true...I thought he meant if he closes he'll have to pay it now as opposed to if he keeps it open by which case he'll pay 3 weeks after statement which can be in a while.

Offline SrulyP

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Re: Amex F/R Master Thread
« Reply #3692 on: March 11, 2015, 03:57:43 PM »
That's true...I thought he meant if he closes he'll have to pay it now as opposed to if he keeps it open by which case he'll pay 3 weeks after statement which can be in a while.

No i can pay the 5k off now, its not a big deal. I just want to do what strategy to take with this... Is it possible that I should only close Biz gold and then call them, can my income help my wife pass?

Offline Aj3042

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Re: Amex F/R Master Thread
« Reply #3693 on: March 11, 2015, 03:58:09 PM »
The Biz is not in her name...
Also if i even speak to them once then I am screwed and cant cancel my own cards? It says on the wiki to preemptively cancel, is it not smart to speak to the supervisor and see exactly what the deal is?
I didn't think that makes that much of a difference...but let's hear from others what they say. You need someone who's been through both cases :).

Offline Aj3042

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Re: Amex F/R Master Thread
« Reply #3694 on: March 11, 2015, 03:58:57 PM »
No i can pay the 5k off now, its not a big deal. I just want to do what strategy to take with this... Is it possible that I should only close Biz gold and then call them, can my income help my wife pass?
Once your under FR I believe all cards are the same. That's why I don't understand why one is still working regularly.

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Re: Amex F/R Master Thread
« Reply #3695 on: March 11, 2015, 04:00:36 PM »
Once your under FR I believe all cards are the same. That's why I don't understand why one is still working regularly.

It could be cuz there is pending fraud on it and they want me to call up...

Also if i cancel my biz cards then i am left with two personal cards and i think i can wing that as  Ican prove personal income....

Offline Aj3042

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Re: Amex F/R Master Thread
« Reply #3696 on: March 11, 2015, 04:00:59 PM »
No i can pay the 5k off now, its not a big deal. I just want to do what strategy to take with this... Is it possible that I should only close Biz gold and then call them, can my income help my wife pass?
And going back to your first point. I can't see how your income will help much if the biz is not her name nor does she make her own money. Seems like a stretch to me.

Offline Aj3042

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Re: Amex F/R Master Thread
« Reply #3697 on: March 11, 2015, 04:02:23 PM »
It could be cuz there is pending fraud on it and they want me to call up...

Also if i cancel my biz cards then i am left with two personal cards and i think i can wing that as  Ican prove personal income....
Good point if you can pass the personals with her income that definitely makes sense IMO. Save what you can.

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Re: Amex F/R Master Thread
« Reply #3698 on: March 11, 2015, 04:05:12 PM »
After your through this I hope you'll join me in my efforts to make an AMEX boycott because they're making big problems for churners  >:( :).

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Re: Amex F/R Master Thread
« Reply #3699 on: March 11, 2015, 04:11:18 PM »
I guess if anyone can answer this it would help me: Can I at least talk to them to see what I need or must i cancel everything right away?