Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1877047 times)

Offline Super Speed

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Re: Amex F/R Master Thread
« Reply #3720 on: March 16, 2015, 12:10:13 AM »

Has anyone has success in passing an F/R when they asked you to send in tax returns and instead you just sent them your bank statements?
You should probably speak to the rep in charge of your case and discuss why you need/want to send in bank statements as opposed to the tax returns they're requesting.

Offline @Yehuda

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Re: Amex F/R Master Thread
« Reply #3721 on: March 20, 2015, 10:37:21 AM »
My friend was F/Red. After getting approved for his first 2 AMEXs and doing $3000 in RC loads in the first month of getting the cards. They asked him to send in his 2013 Tax Return, but in that year he only worked Oct-Dec so the 2013 salary doesn't come close to the annual salary he put down on his cc application. Is that going to be a problem?

Offline pixi

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Re: Amex F/R Master Thread
« Reply #3722 on: March 20, 2015, 12:15:35 PM »
My friend was F/Red. After getting approved for his first 2 AMEXs and doing $3000 in RC loads in the first month of getting the cards. They asked him to send in his 2013 Tax Return, but in that year he only worked Oct-Dec so the 2013 salary doesn't come close to the annual salary he put down on his cc application. Is that going to be a problem?
Explain them the situation.   maybe tell them that you can send them pay stubs.
money doesn't talk......      it SCREAMS !

Offline @Yehuda

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Re: Amex F/R Master Thread
« Reply #3723 on: March 20, 2015, 12:23:35 PM »
Explain them the situation.   maybe tell them that you can send them pay stubs.
Tried. They won't hear from it. They gave me a form that allows them to get my 2013 return from the IRS and that's the only thing they'll do as a next step.

Offline pixi

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Re: Amex F/R Master Thread
« Reply #3724 on: March 20, 2015, 12:25:07 PM »
Tried. They won't hear from it. They gave me a form that allows them to get my 2013 return from the IRS and that's the only thing they'll do as a next step.
Try to ask for a manager or supervisor,  keep on huca'ing
money doesn't talk......      it SCREAMS !

Offline 12HRS

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Re: Amex F/R Master Thread
« Reply #3725 on: March 20, 2015, 01:15:09 PM »
Try to ask for a manager or supervisor,  keep on huca'ing

where do you get this info from?

fill out the form and explain the situation of only working for a couple months that year. worst case scenario they drop your credit, very unlikely that they close accounts if your friend actually has income on the books.

Offline pixi

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Re: Amex F/R Master Thread
« Reply #3726 on: March 20, 2015, 01:24:07 PM »
where do you get this info from?

fill out the form and explain the situation of only working for a couple months that year. worst case scenario they drop your credit, very unlikely that they close accounts if your friend actually has income on the books.
I spoke to someone who had success trying to ask for a manager or supervisor
money doesn't talk......      it SCREAMS !

Offline @Yehuda

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Re: Amex F/R Master Thread
« Reply #3727 on: March 20, 2015, 01:31:19 PM »
where do you get this info from?

fill out the form and explain the situation of only working for a couple months that year. worst case scenario they drop your credit, very unlikely that they close accounts if your friend actually has income on the books.
Thank you.

Try to ask for a manager or supervisor,  keep on huca'ing
He has an account representative that is the only person who's willing to speak to him...

Offline pixi

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Re: Amex F/R Master Thread
« Reply #3728 on: March 20, 2015, 01:41:42 PM »
Thank you.
He has an account representative that is the only person who's willing to speak to him...
Okay.  If this is the situation then IDK
money doesn't talk......      it SCREAMS !

Offline noturbizniss

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Re: Amex F/R Master Thread
« Reply #3729 on: March 21, 2015, 09:18:27 PM »
I think he needs to get the ball rolling first, get them what they want and then tell them the situation. Why didn't he talk to to you about so much spending on a brand new bank relationship? Your friends seem to follow half your advice!
READ THE DARN WIKI!!!!

Chuck Norris...
...can still do FT method
...READS THE WIKI!!!

Offline Aj3042

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Re: Amex F/R Master Thread
« Reply #3730 on: March 22, 2015, 09:26:28 AM »
Not sure if this detail has been discussed before so here goes...if a merchant refunds me more than he charged me, is that an FR trigger? I'm talking about where it will NOT leave a credit on the account (meaning that I owe 1k in total, a merchant charges me $100 and refunds $200 so now I owe $800). Kind of a weird case, I know-but does anyone have experience with this?
« Last Edit: March 22, 2015, 09:41:38 AM by Aj3042 »

Offline mawmaw

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Re: Amex F/R Master Thread
« Reply #3731 on: March 22, 2015, 03:02:20 PM »
Not sure if this detail has been discussed before so here goes...if a merchant refunds me more than he charged me, is that an FR trigger? I'm talking about where it will NOT leave a credit on the account (meaning that I owe 1k in total, a merchant charges me $100 and refunds $200 so now I owe $800). Kind of a weird case, I know-but does anyone have experience with this?
if getting double refund is a trigger IMO it will be a problem regardless of the acc balance 

Offline Aj3042

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Re: Amex F/R Master Thread
« Reply #3732 on: March 22, 2015, 04:02:55 PM »
if getting double refund is a trigger IMO it will be a problem regardless of the acc balance
I actually don't mean a double refund just one refund double the size (not sure if you're saying it might be a trigger specifically because it's double, one after another).

Offline ChaimMoskowitz

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Re: Amex F/R Master Thread
« Reply #3733 on: March 22, 2015, 04:19:27 PM »
Legit business with legit spending? Who ever heard of such a thing? ;)
Gift card arbitrage is a legit business.
I just found a new supply of forks!

Offline Aj3042

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Re: Amex F/R Master Thread
« Reply #3734 on: March 22, 2015, 06:14:35 PM »
Gift card arbitrage is a legit business.
What is gift card arbitrage?

Offline @Yehuda

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Re: Amex F/R Master Thread
« Reply #3735 on: March 22, 2015, 06:30:00 PM »
I think he needs to get the ball rolling first, get them what they want and then tell them the situation. Why didn't he talk to to you about so much spending on a brand new bank relationship? Your friends seem to follow half your advice!
I'm done with advice. Ppl ask a few Q's and refuse to read DDF and of course in a text I don't remember every single detail about a topic. Then they get screwed. At least none of my friends have gotten angry at me.

Offline TimT

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Re: Amex F/R Master Thread
« Reply #3736 on: March 22, 2015, 08:16:45 PM »
I'm done with advice. Ppl ask a few Q's and refuse to read DDF and of course in a text I don't remember every single detail about a topic. Then they get screwed. At least none of my friends have gotten angry at me.
That happens to me as well. People want everything על רגל אחת.

Offline Dr Moose

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Re: Amex F/R Master Thread
« Reply #3737 on: March 24, 2015, 08:32:19 AM »
if you get shut down from an FR, do they also close down your BB/RC ?
Hey there! I am using DansDeals Forums.

Offline noturbizniss

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Re: Amex F/R Master Thread
« Reply #3738 on: March 24, 2015, 09:22:26 AM »
if you get shut down from an FR, do they also close down your BB/RC ?
Can't imagine why. It's a separate account with zero risk to amex.
Aren't you in FR now? See if you can use them while your other cards are suspended. That should give you the answer.
READ THE DARN WIKI!!!!

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...READS THE WIKI!!!

Offline Aj3042

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Re: Amex F/R Master Thread
« Reply #3739 on: March 24, 2015, 10:12:10 AM »
if you get shut down from an FR, do they also close down your BB/RC ?
No.