Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1879702 times)

Offline Jm1248

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Re: Amex F/R Master Thread
« Reply #4760 on: September 20, 2015, 11:26:03 PM »
But the tax returns are very low income <img src="http://s3.amazonaws.com/tapatalk-emoji/emoji17.png" /> if they base it on the tax returns then very little chances.  The only hope is that he can show new pay stubs that his income is really higher this year,  will they take that into consideration?
Oh I missed that part. I think that would be a ymmv. Gotta convince them to accept it

Offline TimT

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Re: Amex F/R Master Thread
« Reply #4761 on: September 20, 2015, 11:28:35 PM »
Oh I see what happened.... Let me explain: I thought the bulk of FR's came from spending related issues building up spend quickly, lots of spend on charge cards, very large purchases, and maxing out credit lines. I am basically asking if just the mere fact that cards are added simultaneously-would that be a cause? Or is it similar to just adding a bunch of AU's which isn't usually the cause?
Just from getting new cards it shouldn't be a cause. There's usually more. Unless if your CL is way over your income, that could occasionally be a trigger.

Offline pixi

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Re: Amex F/R Master Thread
« Reply #4762 on: September 20, 2015, 11:29:31 PM »
Oh I missed that part. I think that would be a ymmv. Gotta convince them to accept it
Anyone had any experience that proofing pay-stubs will pass?
money doesn't talk......      it SCREAMS !

Offline D93

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Re: Amex F/R Master Thread
« Reply #4763 on: September 21, 2015, 01:42:08 AM »
Is it my imagination, or has there been a significant increase in FR reports lately?
There is indeed a wave of FR going on right now.

Offline Yhgfkj

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Re: Amex F/R Master Thread
« Reply #4764 on: September 21, 2015, 01:47:30 AM »
There is indeed a wave of FR going on right now.
+1
im also busy now with 1 of my relatives f"r

Offline David Smith

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Re: Amex F/R Master Thread
« Reply #4765 on: September 21, 2015, 01:56:14 AM »
There is indeed a wave of FR going on right now.
Tragic for us law abiding citizens.
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
JTZ

Offline rileywiles23

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Re: Amex F/R Master Thread
« Reply #4766 on: September 21, 2015, 05:12:15 AM »

Anyone had any experience that proofing pay-stubs will pass?
I had the same issue, where last years tax returns is significant less, by a large margin, then what my annual income is this year.
Both reps - my FR, and my wife's - did not even let me send in pay stubs to prove that we have a higher income then last years tax returns.
They just said we understand what your saying, and will take it into consideration. If they don't, then my CL will probably take a huge hit.
Life is as good as you make it...

Offline Jm1248

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Re: Amex F/R Master Thread
« Reply #4767 on: September 21, 2015, 07:29:00 AM »
I had the same issue, where last years tax returns is significant less, by a large margin, then what my annual income is this year.
Both reps - my FR, and my wife's - did not even let me send in pay stubs to prove that we have a higher income then last years tax returns.
They just said we understand what your saying, and will take it into consideration. If they don't, then my CL will probably take a huge hit.
Hopefully that's all. How do you know they won't shut you down

Offline rileywiles23

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Re: Amex F/R Master Thread
« Reply #4768 on: September 21, 2015, 08:24:02 AM »

Hopefully that's all. How do you know they won't shut you down
I don't see any reason why they should close any personal cards. The tax returns show that we do have considerable income.
Although for business I can't be sure, bec. I don't have any tax proof for them - being that it ain't a real business. I don't think the few items I've sold in eBay can be considered a legit business.
Life is as good as you make it...

Offline tzifanya54

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Re: Amex F/R Master Thread
« Reply #4769 on: September 21, 2015, 08:24:33 AM »
There is indeed a wave of FR going on right now.
Weeding out the bad guys before SBS?

Offline Jm1248

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Re: Amex F/R Master Thread
« Reply #4770 on: September 21, 2015, 08:54:35 AM »
Weeding out the bad guys before SBS?
I doubt the couple of people they shut down really makes a difference to them for sbs. If they really wanted to cut down on sbs they can just cap the amount of cards you can swipe

Offline cholent

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Re: Amex F/R Master Thread
« Reply #4771 on: September 21, 2015, 09:07:53 AM »
So I just received a phone call this am informing me I'm under fr. I'm sure it's due to higher than usual spending on my business cards (on iPhones...) I have decent regular income but negligible business income on my tax return. Can I expect to pass anyway? Would they possibly close my business cards but leave my personal cards open?
Don't ask stupid questions and you won't get stupid answers

Offline DMYD

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Re: Amex F/R Master Thread
« Reply #4772 on: September 21, 2015, 09:35:48 AM »
So I just received a phone call this am informing me I'm under fr. I'm sure it's due to higher than usual spending on my business cards (on iPhones...) I have decent regular income but negligible business income on my tax return. Can I expect to pass anyway? Would they possibly close my business cards but leave my personal cards open?
You'll be safer saying that you business is new, and you don't have any Tax Returns yet, and if you can send in your personal.

Offline pixi

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Re: Amex F/R Master Thread
« Reply #4773 on: September 21, 2015, 09:38:16 AM »
I had the same issue, where last years tax returns is significant less, by a large margin, then what my annual income is this year.
Both reps - my FR, and my wife's - did not even let me send in pay stubs to prove that we have a higher income then last years tax returns.
They just said we understand what your saying, and will take it into consideration. If they don't, then my CL will probably take a huge hit.
When did you get the FR?  What's you status now?  They didn't want to take the pay-stubs at all?
money doesn't talk......      it SCREAMS !

Offline cholent

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Re: Amex F/R Master Thread
« Reply #4774 on: September 21, 2015, 09:43:59 AM »
You'll be safer saying that you business is new, and you don't have any Tax Returns yet, and if you can send in your personal.

Problem is this card is over a year old, and I already said my business was a few years old on my application at that time. In any case I'll be sending personal because my minimal business income is on my personal return

Also, will they let the pending iPhone charges go through?
Don't ask stupid questions and you won't get stupid answers

Offline yossig

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Re: Amex F/R Master Thread
« Reply #4775 on: September 21, 2015, 09:44:12 AM »
anyone ever tried reopening same card after a FR? meaning "i" closed my cards before i finished swiping some of the bonuses. am i still under FR and if yes for how long? and they only make problems with new applic and not existing cards?? anyone a clue?

Offline Jm1248

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Re: Amex F/R Master Thread
« Reply #4776 on: September 21, 2015, 10:12:23 AM »
So I just received a phone call this am informing me I'm under fr. I'm sure it's due to higher than usual spending on my business cards (on iPhones...) I have decent regular income but negligible business income on my tax return. Can I expect to pass anyway? Would they possibly close my business cards but leave my personal cards open?
Any chance the name of your business is your actual name?

Offline Jm1248

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Re: Amex F/R Master Thread
« Reply #4777 on: September 21, 2015, 10:14:12 AM »
anyone ever tried reopening same card after a FR? meaning "i" closed my cards before i finished swiping some of the bonuses. am i still under FR and if yes for how long? and they only make problems with new applic and not existing cards?? anyone a clue?
General consensus is once you had a card you can not get the bonus if you reopen it, even if you never received the bonus.
Mixed opinions about how long to wait before reopening cards. Generally people wait 6 months. Upthread someone reported getting approved after waiting just 4 months.

Offline DMYD

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Re: Amex F/R Master Thread
« Reply #4778 on: September 21, 2015, 10:29:54 AM »
Problem is this card is over a year old, and I already said my business was a few years old on my application at that time. In any case I'll be sending personal because my minimal business income is on my personal return

Also, will they let the pending iPhone charges go through?
Ok so you can say it's a few years old but say that your accounted never filed yet.

Offline DMYD

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Re: Amex F/R Master Thread
« Reply #4779 on: September 21, 2015, 10:31:30 AM »
anyone ever tried reopening same card after a FR? meaning "i" closed my cards before i finished swiping some of the bonuses. am i still under FR and if yes for how long? and they only make problems with new applic and not existing cards?? anyone a clue?
They may still require you to send in the tax form.
« Last Edit: September 21, 2015, 12:01:34 PM by DMYD »