Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1856260 times)

Offline Yehuda25

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Re: Amex F/R Master Thread
« Reply #5460 on: November 04, 2015, 10:00:08 PM »
No
pheeeew ;D ;D

So just identity confirmation?
“To avoid criticism say nothing, do nothing, be nothing.”


― Aristotle

Offline rivkao

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Re: Amex F/R Master Thread
« Reply #5461 on: November 04, 2015, 10:00:54 PM »
pheeeew ;D ;D

So just identity confirmation?
Seems like.

Offline yochiek93

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Re: Amex F/R Master Thread
« Reply #5462 on: November 04, 2015, 10:04:25 PM »
pheeeew ;D ;D

So just identity confirmation?
Hope all goes well

Offline D93

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Re: Amex F/R Master Thread
« Reply #5463 on: November 05, 2015, 12:25:17 AM »

Dear
 
We are writing to you because we have previously attempted to speak with you regarding a security concern on your account.
 
For your security, new charges on the accounts listed above may be declined. If applicable, you should advise any Additional Card Member(s) on your account that their new charges may also be declined. If we do not hear from you within 15 days your account will be cancelled.
 
Please call us immediately at 1-888-800-5234, or international collect 336-393-1111. Our hours of operations are 8:00 am to 12:00 am (midnight) Eastern Standard Time seven days a week.
 
Your prompt response regarding this matter is appreciated.
 
Sincerely,
 
American Express Identity Protection Team


Is this a step before F/R ???

Charging suspended?

Online cholent

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Re: Amex F/R Master Thread
« Reply #5464 on: November 05, 2015, 01:15:05 AM »
I passed an fr about a month ago, got my credit lines cut dramatically on all cards. Would applying for a personal plat now be a trigger for a second fr, unlikely to get approved, both, or neither? (I feel like a teacher offering a multiple choice test here)
Don't ask stupid questions and you won't get stupid answers

Offline yakrot

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Re: Amex F/R Master Thread
« Reply #5465 on: November 05, 2015, 01:18:41 AM »
I passed an fr about a month ago, got my credit lines cut dramatically on all cards. Would applying for a personal plat now be a trigger for a second fr, unlikely to get approved, both, or neither? (I feel like a teacher offering a multiple choice test here)
Shortly after passing an f/r on a biz card (if was my first and only card) and getting my lines slashed I applied for spg biz and personal. Got approved for both. Biz card I was given a 3k limit (presumably based on my slashed cred from the f/r) but on the personal I got 20k.... Don't know if that's really an answer but at least it's a data point

Online cholent

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Re: Amex F/R Master Thread
« Reply #5466 on: November 05, 2015, 01:19:31 AM »
Shortly after passing an f/r on a biz card (if was my first and only card) and getting my lines slashed I applied for spg biz and personal. Got approved for both. Biz card I was given a 3k limit (presumably based on my slashed cred from the f/r) but on the personal I got 20k.... Don't know if that's really an answer but at least it's a data point
Thanks! I don't think anyone can give a conclusive answer, it's data points like this that I'm really looking for
Don't ask stupid questions and you won't get stupid answers

Offline David Smith

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Re: Amex F/R Master Thread
« Reply #5467 on: November 05, 2015, 01:37:35 AM »
Do you think you're any safer from an fr after you just passed one? I also want to do another app.
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
JTZ

Offline D93

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Re: Amex F/R Master Thread
« Reply #5468 on: November 05, 2015, 02:11:47 AM »
Do you think you're any safer from an fr after you just passed one? I also want to do another app.
Look up thread, people claim that passing an FR is a green light.

Offline David Smith

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Re: Amex F/R Master Thread
« Reply #5469 on: November 05, 2015, 02:19:01 AM »
Look up thread, people claim that passing an FR is a green light.
I heard mixed reports, although they may have just been cautionary.
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
JTZ

Offline srap

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Re: Amex F/R Master Thread
« Reply #5470 on: November 05, 2015, 03:31:19 AM »
Do you think you're any safer from an fr after you just passed one? I also want to do another app.
An F/R manager told me that I wouldn't be up for another F/R for at least another year.  then again, I remember reading a few times that people were F/Red again just 2-3 months later. YMMV.

Offline Yehuda25

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Re: Amex F/R Master Thread
« Reply #5471 on: November 05, 2015, 07:49:32 AM »
“To avoid criticism say nothing, do nothing, be nothing.”


― Aristotle

Offline Yehuda25

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Re: Amex F/R Master Thread
« Reply #5472 on: November 05, 2015, 07:50:34 AM »
An F/R manager told me that I wouldn't be up for another F/R for at least another year.  then again, I remember reading a few times that people were F/Red again just 2-3 months later. YMMV.
an fr manager once told me i would not be fr/d for the "same concern"
“To avoid criticism say nothing, do nothing, be nothing.”


― Aristotle

Offline David Smith

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Re: Amex F/R Master Thread
« Reply #5473 on: November 05, 2015, 09:01:03 AM »
My last fr i got away with bank statements, so I'm concerned about triggering another one where i won't get away with that.
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
JTZ

Offline Yehuda25

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Re: Amex F/R Master Thread
« Reply #5474 on: November 05, 2015, 09:32:02 AM »
Hope all goes well
I don't know whats flying, nor does amex, keep getting routed between FR dept and Fraud, I would just ignore it, but it says the account will be cancelled in 15 days if the concern is not taken care of.


And charges are still going through on the card!!!!!!!! What in the world!!?????
« Last Edit: November 05, 2015, 09:36:59 AM by Yehuda25 »
“To avoid criticism say nothing, do nothing, be nothing.”


― Aristotle

Offline Yehuda25

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Re: Amex F/R Master Thread
« Reply #5475 on: November 05, 2015, 10:02:43 AM »
I don't know whats flying, nor does amex, keep getting routed between FR dept and Fraud, I would just ignore it, but it says the account will be cancelled in 15 days if the concern is not taken care of.


And charges are still going through on the card!!!!!!!! What in the world!!?????
Maybe I should just complete the spend quickly and then close the card...   16k left >:(
“To avoid criticism say nothing, do nothing, be nothing.”


― Aristotle

Offline Yehuda25

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Re: Amex F/R Master Thread
« Reply #5476 on: November 05, 2015, 12:54:59 PM »
Can amex ask for Biz tax returns if the business is a sole proprietorship? (doesn't that go on a personal tax return anyhow?)
“To avoid criticism say nothing, do nothing, be nothing.”


― Aristotle

Offline D93

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Re: Amex F/R Master Thread
« Reply #5477 on: November 05, 2015, 01:01:14 PM »
Can amex ask for Biz tax returns if the business is a sole proprietorship?
Yes

Offline Yehuda25

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Re: Amex F/R Master Thread
« Reply #5478 on: November 05, 2015, 01:03:42 PM »
Yes
But would'nt biz returns for a sole prop be on a personal return?
“To avoid criticism say nothing, do nothing, be nothing.”


― Aristotle

Offline tzifanya54

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Re: Amex F/R Master Thread
« Reply #5479 on: November 05, 2015, 01:05:52 PM »
But would'nt biz returns for a sole prop be on a personal return?
I think they can be, but also can be filed separately.