Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1867326 times)

Offline Yhgfkj

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Re: Amex F/R Master Thread
« Reply #5520 on: November 11, 2015, 02:50:08 AM »
Had cards with Amex. But no active cards.
did he close his old accounts due to an f"r?

I (my wife) got fr"d a year ago so I closed the accounts, today I applied for a platinum and got instant approval b"h,  than when i logged in and I see     "Charging suspended. Please call 1-800-678-0738 if we haven't already spoken with you"        my q` is should I now go forward with the other applications I wanted to try some business cards and more,  please help

happy update b"h ,   wife called now and after being transferred to the credit department (or f"r department) they sad  "it looks like its some system error" and they cleared the account b"h  :D
so it seems if you get instant approved after an f"r you should be fine
« Last Edit: November 11, 2015, 03:01:47 AM by Yhgfkj »

Offline pixi

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Re: Amex F/R Master Thread
« Reply #5521 on: November 11, 2015, 08:59:50 AM »
Other then saying that my business is just a few months old and that's why i don't have business tax returns,  what else should I or shouldn't I say?
money doesn't talk......      it SCREAMS !

Offline pixi

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Re: Amex F/R Master Thread
« Reply #5522 on: November 11, 2015, 09:01:59 AM »
Once you pass a FR is it possible to get another one?
money doesn't talk......      it SCREAMS !

Offline tzifanya54

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Re: Amex F/R Master Thread
« Reply #5523 on: November 11, 2015, 09:06:31 AM »
Other then saying that my business is just a few months old and that's why i don't have business tax returns,  what else should I or shouldn't I say?
Just the truth.

Offline tzifanya54

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Re: Amex F/R Master Thread
« Reply #5524 on: November 11, 2015, 09:06:45 AM »
Once you pass a FR is it possible to get another one?
Yes

Offline pixi

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Re: Amex F/R Master Thread
« Reply #5525 on: November 11, 2015, 10:24:52 AM »
Did anyone ever deal with Michele Smith regarding a FR?
money doesn't talk......      it SCREAMS !

Offline pixi

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Re: Amex F/R Master Thread
« Reply #5526 on: November 11, 2015, 10:32:10 AM »
Called in the FR  department,  they asked me all about my personal income,  they didn't ask my any questions related to my business card,  they just  send me some forms to send back to them,  should I just ignore the business part of I should tell my rep that the business didn't  file tax return yet.
« Last Edit: November 11, 2015, 10:37:34 AM by pixi »
money doesn't talk......      it SCREAMS !

Offline nolahy

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Re: Amex F/R Master Thread
« Reply #5527 on: November 11, 2015, 10:38:16 AM »
Does anyone know the fax number to amex that i have to send my fr to

Offline Hershelsdeals

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Re: Amex F/R Master Thread
« Reply #5528 on: November 11, 2015, 11:39:01 AM »
Unfortunately charging suspended usually means one thing, and one thing only - FR. The fact that only his business cards are suspended is uncommon - but I would say that means that only they are under FR.
Or mini FR

Offline D93

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Re: Amex F/R Master Thread
« Reply #5529 on: November 11, 2015, 12:40:58 PM »
Called in the FR  department,  they asked me all about my personal income,  they didn't ask my any questions related to my business card,  they just  send me some forms to send back to them,  should I just ignore the business part of I should tell my rep that the business didn't  file tax return yet.
If your rep didn't ask you about it, then your rep doesn't want to know about it.

Offline D93

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Re: Amex F/R Master Thread
« Reply #5530 on: November 11, 2015, 12:42:54 PM »
Does anyone know the fax number to amex that i have to send my fr to

1800-219-8549

Offline tzifanya54

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Re: Amex F/R Master Thread
« Reply #5531 on: November 11, 2015, 12:48:03 PM »
A friend just got approved for a gold 25k green 25k and everyday 35k.
They added the cards online upon approval.
The Gold and Green have messages stating:

Charging privileges are suspended. Please call 1-800-678-0738 if we haven't already spoken with you.

But the everyday doesn't have that message.

Is this an F/R?
and?

Offline meme

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Re: Amex F/R Master Thread
« Reply #5532 on: November 11, 2015, 03:51:31 PM »
If I preemptively closed amex accounts due to FR, (without sending in forms), how much time should I wait before reapplying?

Offline eliraps

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Re: Amex F/R Master Thread
« Reply #5533 on: November 11, 2015, 04:14:08 PM »
A friend of mine just had this experience, I asked him to write it up to benefit guys here. Hopefully there ares some interesting data points here...

Here goes:

"I'm a somewhat of a newbie to the credit card game and based on some ill advice, I signed up for three Amex cards within a month of each other and was immediately approved.

After making a large purchase on two of them on the same day I was hit with the FR. I was out of town and at first the agent assigned to me was quite unfriendly. Upon returning to the USA I immediately transferred all my signup bonuses to various airlines and called back to tell them that being that I didn't have a steady job the previous year and my income was from personal jobs, therefore I didn't file tax returns properly and have no way of proving my income. In the meantime I had ‘complained’ to the receptionist that my assigned agent was not being understanding or helpful and I had taken the time and energy to schmooze him up. This proved to be a big help.

The agent then told me that since I'm a unique case they will allow me to get away with bank statements and pay stubs from my part time job. My bank statements were not very high, however they are very active and my boss was kind enough to exaggerate my pay stubs which I sent in the same day. Luckily after chatting up the agent for a while I passed the financial review with flying colors, nothing closed and no credit limits changed."

That's the story as he wrote it up. Hope this is helpful to someone.

Offline meme

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Re: Amex F/R Master Thread
« Reply #5534 on: November 11, 2015, 04:32:28 PM »
Not sure why he transferred points out first

Offline D93

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Re: Amex F/R Master Thread
« Reply #5535 on: November 11, 2015, 04:50:31 PM »
If I preemptively closed amex accounts due to FR, (without sending in forms), how much time should I wait before reapplying?

People have had success after 6 months.

Offline meme

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Re: Amex F/R Master Thread
« Reply #5536 on: November 11, 2015, 05:03:49 PM »
People have had success after 6 months.
Meaning some people, or after 6 months it's considered safe to apply?

Offline pixi

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Re: Amex F/R Master Thread
« Reply #5537 on: November 11, 2015, 11:50:08 PM »
Anyone recently filled out  a 4506 and filed a joint tax return please pm me.  Thanks
money doesn't talk......      it SCREAMS !

Offline Yehuda25

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Re: Amex F/R Master Thread
« Reply #5538 on: November 11, 2015, 11:52:09 PM »
Anyone recently filled out  a 4506 and filed a joint tax return please pm me.  Thanks
PM sent, though why don't you ask it in the thread? that way the next person who has the same question can just see it...
“To avoid criticism say nothing, do nothing, be nothing.”


― Aristotle

Offline yochiek93

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Re: Amex F/R Master Thread
« Reply #5539 on: November 12, 2015, 12:29:05 AM »


why don't you ask it in the thread? that way the next person who has the same question can just see it...
+1 ask it here