Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1876898 times)

Offline David Smith

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Re: Amex F/R Master Thread
« Reply #5800 on: November 25, 2015, 11:26:11 PM »
in other words this only works if its 2 apps from same bank?
It only works if the two pulls look like they can be from the same card.
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
JTZ

Offline Marko Rubio

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Re: Amex F/R Master Thread
« Reply #5801 on: November 25, 2015, 11:29:05 PM »
It only works if the two pulls look like they can be from the same card.
ty
Do u have any different idea for a signature?

Offline David Smith

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Re: Amex F/R Master Thread
« Reply #5802 on: November 25, 2015, 11:30:14 PM »
This whole conversation should be removed from this thread and put in the 3bm thread or something. This has nothing to do with Amex FR.
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
JTZ

Offline Yehuda25

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Re: Amex F/R Master Thread
« Reply #5803 on: November 25, 2015, 11:34:35 PM »
This whole conversation should be removed from this thread and put in the 3bm thread or something. This has nothing to do with Amex FR.
+1
“To avoid criticism say nothing, do nothing, be nothing.”


― Aristotle

Offline yochiek93

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Re: Amex F/R Master Thread
« Reply #5804 on: November 25, 2015, 11:35:04 PM »
This whole conversation should be removed from this thread and put in the 3bm thread or something. This has nothing to do with Amex FR.
Agree

Offline Yehuda25

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Re: Amex F/R Master Thread
« Reply #5805 on: November 25, 2015, 11:46:38 PM »
True but anything is possible
Definitely.

Here is the one big "kasha" according to me. Take a look at the following scenario below (mashal :P :P)


Lets say "jacob" signs up for an amex. Now considering he is a student, he puts his parents income in the "household income" for the cc app. Based on that number, amex approves him. (better yet, jacob even puts in the "estimated spend" that he will spend $2500 a month, his spend requirement for his bonus is $5k, and he sticks to that estimated spend)


Fast forward 2 months, Jacob has just completed the spend on his brand new card, and he gets fr/d. Now he tells the rep they truth, he is a student - doesn't really have an income, and he had put in his household income in the app.


Now let's pause for a second to look at the legal side of things. CC companies don't have to take household income into consideration, but they are ALLOWED TO if they wish.


Now back to our story ;D -  FR rep lets call her KIM  ;D ;D  (no jokes half the FR team is named kim :P :P) tells jacob she is closing his accounts down because he does not have a tax return, and a personal tax return is the only documentation they will accept. Jacob argues that he is not required to file a tax return, but to no avail.


Now, lets analyze what happened here. American Express basically approved Jacob based upon his stated household income, income they choose to take into consideration (they did not have to, but chose to). And no other factors have changed since he signed up. He has not let his account go past due, his credit report has remained spotless.


I would say this may be considered some sort of "violation" or some kind of  "predatory" lending. The reason being that Amex has approved jacob based upon his original and correct info, and now with no factors having changed are basically "changing their minds". Now for those that are going to chime in "amex says in the t&c's that they can close your account at their discretion", this is not "predatory lending" nevertheless I can not imagine the CFPB taking such a complaint likely. (Or maybe some kind of class action lawsuit)

/End rant ;D ;D :P :P
“To avoid criticism say nothing, do nothing, be nothing.”


― Aristotle

Offline David Smith

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Re: Amex F/R Master Thread
« Reply #5806 on: November 25, 2015, 11:54:35 PM »


Definitely.

Now let's pause for a second to look at the legal side of things. CC companies don't have to take household income into consideration, but they are ALLOWED TO if they wish.

/End rant ;D ;D
In the box for income when you fill out the application, it says you may include any household income you have access to if you are over 21. Being as they explicitly told him to report that as income, i don't see how they have the option not to count that now. (The argument that they will make is that you haven't provided proof that you have access to this income, and they deem that a financial risk. Whether or not giving you the option to claim unprovable income, and then shutting you down for not proving it, would be considered predatory in a court of law is beyond my league.)
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
JTZ

Offline yochiek93

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Re: Amex F/R Master Thread
« Reply #5807 on: November 25, 2015, 11:56:08 PM »

Offline Yehuda25

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Re: Amex F/R Master Thread
« Reply #5808 on: November 26, 2015, 12:09:00 AM »
In the box for income when you fill out the application, it says you may include any household income you have access to if you are over 21. Being as they explicitly told him to report that as income, i don't see how they have the option not to count that now. (The argument that they will make is that you haven't provided proof that you have access to this income, and they deem that a financial risk. Whether or not giving you the option to claim unprovable income, and then shutting you down for not proving it, would be considered predatory in a court of law is beyond my league.)
their argument is not over whether you have to acces to that income. its about them doing things how they want.
“To avoid criticism say nothing, do nothing, be nothing.”


― Aristotle

Offline David Smith

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Re: Amex F/R Master Thread
« Reply #5809 on: November 26, 2015, 12:11:08 AM »
their argument is not over whether you have to acces to that income. its about them doing things how they want.
Whose argument are you talking about? I'm conjecturing what amex will say in their own defense should it come down to it.
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
JTZ

Offline pixi

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Re: Amex F/R Master Thread
« Reply #5810 on: November 26, 2015, 12:12:42 AM »



Now back to our story ;D -  FR rep lets call her KIM  ;D ;D  (no jokes half the FR team is named kim )
AFAIK Kim is a good rep

money doesn't talk......      it SCREAMS !

Offline Yehuda25

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Re: Amex F/R Master Thread
« Reply #5811 on: November 26, 2015, 12:55:12 AM »
AFAIK Kim is a good rep
there is way more than 1 of them...
“To avoid criticism say nothing, do nothing, be nothing.”


― Aristotle

Offline D93

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Re: Amex F/R Master Thread
« Reply #5812 on: November 26, 2015, 02:15:00 AM »

Offline Yehuda25

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Re: Amex F/R Master Thread
« Reply #5813 on: November 26, 2015, 02:36:48 AM »
Yes

-1
+1 ;D ;D


Just did it on 3 different cards. Very interesting that it is allowed. I wonder if that's why when I called regular CS my call was silently routed to FR becuase I had just gone over the limit.

Its by definition a charge card, maybe that is why the limits dont work.
“To avoid criticism say nothing, do nothing, be nothing.”


― Aristotle

Offline D93

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Re: Amex F/R Master Thread
« Reply #5814 on: November 26, 2015, 02:42:26 AM »
+1 ;D ;D


Just did it on 3 different cards. Very interesting that it is allowed. I wonder if that's why when I called regular CS my call was silently routed to FR becuase I had just gone over the limit.

Its by definition a charge card, maybe that is why the limits dont work.

I've gone $1500 over, but then it stopped and I got an email saying I've reached my spending limit.

Offline cashasap

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Re: Amex F/R Master Thread
« Reply #5815 on: November 26, 2015, 08:42:43 AM »
Just read the wiki sorry that I didn't go thru 388 pages quick question if I'm still able to log in to my account after receiving the fr email that I must call within 30 days does that mean it's a mini fr?
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Offline cashasap

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Re: Amex F/R Master Thread
« Reply #5816 on: November 26, 2015, 08:44:30 AM »
I opened the biz plat and spent 12k on second day I had it 😕
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Offline yakrot

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Re: Amex F/R Master Thread
« Reply #5817 on: November 26, 2015, 08:44:42 AM »
Sounds more likely,but could be if you don't call it will turn into a full blown f/r.   Just call them up and deal with it

Offline yochiek93

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Re: Amex F/R Master Thread
« Reply #5818 on: November 26, 2015, 08:45:35 AM »
I opened the biz plat and spent 12k on second day I had it 😕
That's like asking for one

Offline cashasap

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Re: Amex F/R Master Thread
« Reply #5819 on: November 26, 2015, 08:46:16 AM »
Ye Ikk noob mistake
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