Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1874554 times)

Offline unavailable

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Re: Amex F/R Master Thread
« Reply #5900 on: December 01, 2015, 11:50:10 PM »
Well,  if you are unavailable why should the rep be?
I wasn't  unavailable when he put me in fr  ;D

Offline pixi

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Re: Amex F/R Master Thread
« Reply #5901 on: December 01, 2015, 11:56:42 PM »
I wasn't  unavailable when he put me in fr  ;D
Was referring to your ddf username
money doesn't talk......      it SCREAMS !

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Re: Amex F/R Master Thread
« Reply #5902 on: December 02, 2015, 12:02:29 AM »
I knew :P

Offline pixi

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Re: Amex F/R Master Thread
« Reply #5903 on: December 02, 2015, 12:03:59 AM »
I knew
So you where unavailable when you got the FR since you are a member since 2013
money doesn't talk......      it SCREAMS !

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Re: Amex F/R Master Thread
« Reply #5904 on: December 02, 2015, 12:07:05 AM »
Before I started to do all the ddf things, I thought it would be best to be invisible or at least unavailable

Offline Hershelsdeals

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Re: Amex F/R Master Thread
« Reply #5905 on: December 02, 2015, 09:17:18 AM »
Whats the best way forward, i need to complete 20k spend on a new BP card on a new account, i already spent 5k.

I'm trying to avoid an F/R at all costs.

Is it safe to pay the $5k and charge another $5k? And repeat, or should I wait for the statement to close?

Offline Yehuda25

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Re: Amex F/R Master Thread
« Reply #5906 on: December 02, 2015, 09:20:04 AM »
Whats the best way forward, i need to complete 20k spend on a new BP card on a new account, i already spent 5k.

I'm trying to avoid an F/R at all costs.

Is it safe to pay the $5k and charge another $5k? And repeat, or should I wait for the statement to close?
FR is sometimes random, some can spend 30k no issues, some get fr/d after nothing. I would say if you want to be the safest, wait for the statement to close, though may not be necessary as technically they are not lending so much if you rinse and repeat. 
“To avoid criticism say nothing, do nothing, be nothing.”


― Aristotle

Offline pixi

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Re: Amex F/R Master Thread
« Reply #5907 on: December 02, 2015, 10:32:47 AM »
Finally I spoke to him,  he wants me to send in tax form
People with legit amount of income shouldn't be worried from a FR at all,  sounds more scary then it actually is.
money doesn't talk......      it SCREAMS !

Offline aro123

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Re: Amex F/R Master Thread
« Reply #5908 on: December 04, 2015, 10:05:15 AM »
i got approaved for an amex business platinum card . however when i tried to use the card it got denied so i checked the website and its shows by my available credit $0 . not no preset spending limit that most charge cards show. however it does not say charging suspended or anything else. anyone know what this means?
so i called amex and they said took off the  fraud alert and said that the reason charges are getting denied is because it is over my $0 credit limit. and even though i got approved for the card i got a approved with a $0 limit!!!
so i huca and the rep tells me there is a glitch that some people have  got a $0 credit limit and amex is working on it and she will get back to me.
i am still waiting and stuck in limbo...
(wondering what happens when i get charged the af will it get denied or will amex let me go over my limit for there benefit)

Offline coralsnake

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Re: Amex F/R Master Thread
« Reply #5909 on: December 04, 2015, 10:37:37 AM »
so i called amex and they said took off the  fraud alert and said that the reason charges are getting denied is because it is over my $0 credit limit. and even though i got approved for the card i got a approved with a $0 limit!!!
so i huca and the rep tells me there is a glitch that some people have  got a $0 credit limit and amex is working on it and she will get back to me.
i am still waiting and stuck in limbo...
(wondering what happens when i get charged the af will it get denied or will amex let me go over my limit for there benefit)
AF is not a charge that needs CL available.
"Here at DansDeals we don’t do buses." -Dan

Offline CS91

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Re: Amex F/R Master Thread
« Reply #5910 on: December 05, 2015, 07:56:27 PM »
Just tried buying a GC at CVS and purchased was blocked because of a fraud alert. Called them up, and they transferred me to the F/R team but nobody answered. Started shvitzing but called back and this time, the rep just transferred me to normal fraud team and they just confirmed that it was me and said that my card is good to go. I'm guessing that just means that the first rep was a n00b?

Offline pixi

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Re: Amex F/R Master Thread
« Reply #5911 on: December 05, 2015, 08:33:45 PM »
Just tried buying a GC at CVS and purchased was blocked because of a fraud alert. Called them up, and they transferred me to the F/R team but nobody answered. Started shvitzing but called back and this time, the rep just transferred me to normal fraud team and they just confirmed that it was me and said that my card is good to go. I'm guessing that just means that the first rep was a n00b?
Sort of.
money doesn't talk......      it SCREAMS !

Offline CS91

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Re: Amex F/R Master Thread
« Reply #5912 on: December 05, 2015, 10:22:01 PM »
Sort of.
What does that mean? Are you saying that I was on the border and should be cautious for a bit now?

Offline am77

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Re: Amex F/R Master Thread
« Reply #5913 on: December 06, 2015, 09:17:18 AM »
so i called amex and they said took off the  fraud alert and said that the reason charges are getting denied is because it is over my $0 credit limit. and even though i got approved for the card i got a approved with a $0 limit!!!
so i huca and the rep tells me there is a glitch that some people have  got a $0 credit limit and amex is working on it and she will get back to me.
i am still waiting and stuck in limbo...
(wondering what happens when i get charged the af will it get denied or will amex let me go over my limit for there benefit)
I have the same thing the rep claims it should be fixed in around 3 weeks (I hope on time to do pggm for dec) I hope we can flight the annual fee bec what benefit do I have from the card if I can't spend anything

Offline Yehuda25

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Re: Amex F/R Master Thread
« Reply #5914 on: December 06, 2015, 06:30:29 PM »
Just tried buying a GC at CVS and purchased was blocked because of a fraud alert. Called them up, and they transferred me to the F/R team but nobody answered. Started shvitzing but called back and this time, the rep just transferred me to normal fraud team and they just confirmed that it was me and said that my card is good to go. I'm guessing that just means that the first rep was a n00b?
its happened to me, im not exactly sure what it means, it was actually a month or so AFTER I passed an FR.
“To avoid criticism say nothing, do nothing, be nothing.”


― Aristotle

Offline CS91

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Re: Amex F/R Master Thread
« Reply #5915 on: December 06, 2015, 06:41:54 PM »
its happened to me, im not exactly sure what it means, it was actually a month or so AFTER I passed an FR.
What did you do after it happened? Took it easy on the MS for a bit? Because I feel like I should do that but have a couple bonuses to hit...

Offline David Smith

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Re: Amex F/R Master Thread
« Reply #5916 on: December 06, 2015, 06:46:57 PM »
What did you do after it happened? Took it easy on the MS for a bit? Because I feel like I should do that but have a couple bonuses to hit...
If anything, I've heard the opposite.
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
JTZ

Offline yakrot

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Re: Amex F/R Master Thread
« Reply #5917 on: December 06, 2015, 06:53:36 PM »

If anything, I've heard the opposite.
meaning what? No reason to slow down once you pass? Even that is not necessarily suggested, but the real question is whether this can be considered an f/r

Offline D93

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Re: Amex F/R Master Thread
« Reply #5918 on: December 07, 2015, 12:53:15 AM »
its happened to me, im not exactly sure what it means, it was actually a month or so AFTER I passed an FR.

The 1st or 2nd or 3rd FR?! ;)

Offline Yehuda25

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Re: Amex F/R Master Thread
« Reply #5919 on: December 07, 2015, 12:57:05 AM »
The 1st or 2nd or 3rd FR?! ;)
consider yourself lucky:)
“To avoid criticism say nothing, do nothing, be nothing.”


― Aristotle