Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1876432 times)

Offline Mordyk

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Re: Amex F/R Master Thread
« Reply #6800 on: May 04, 2016, 01:42:03 PM »
i passed an f/r less than 6 months ago. they slashed my credit limits. is it ok to apply now for new cards? or am i at risk of a new f/r?
#TYH

Offline chinagel

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Re: Amex F/R Master Thread
« Reply #6801 on: May 04, 2016, 01:48:13 PM »
i passed an f/r less than 6 months ago. they slashed my credit limits. is it ok to apply now for new cards? or am i at risk of a new f/r?
ive gotten 4 new cards since my fr 6 months ago and nothing happened yet except one mini fr

Offline maxie m

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Re: Amex F/R Master Thread
« Reply #6802 on: May 04, 2016, 02:13:08 PM »
i passed an f/r less than 6 months ago. they slashed my credit limits. is it ok to apply now for new cards? or am i at risk of a new f/r?
I applied within a month and a half of getting fr'ed, my original cl's had been slashed, got approved with a pre-fr cl, also closed my charge cards and applied for new ones, non had credit limits
Dumb people learn from their own mistakes,smart people,from the mistakes of others

Offline ratwithwings

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Re: Amex F/R Master Thread
« Reply #6803 on: May 05, 2016, 02:02:34 PM »
Is downgrading a trigger?

Offline unclesam

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Re: Amex F/R Master Thread
« Reply #6804 on: May 05, 2016, 02:08:34 PM »

Offline bermo

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Re: Amex F/R Master Thread
« Reply #6805 on: May 05, 2016, 02:23:09 PM »
Is downgrading a trigger?
A friend of mine got fr'd when he downgraded but it was because when he called in he they reviewed his account..

Offline chinagel

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Re: Amex F/R Master Thread
« Reply #6806 on: May 05, 2016, 02:59:27 PM »
A friend of mine got fr'd when he downgraded but it was because when he called in he they reviewed his account..
ur sure they didnt have his account under review already and had not called him yet

Offline bermo

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Re: Amex F/R Master Thread
« Reply #6807 on: May 05, 2016, 03:00:18 PM »
ur sure they didnt have his account under review already and had not called him yet
Idk
But I don't think so

Offline David Smith

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Re: Amex F/R Master Thread
« Reply #6808 on: May 05, 2016, 03:38:59 PM »
A friend of mine got fr'd when he downgraded but it was because when he called in he they reviewed his account..
If he was calling to downgrade, he deserved an FR. Always downgrade over chat.
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
JTZ

Offline bermo

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Re: Amex F/R Master Thread
« Reply #6809 on: May 05, 2016, 03:42:37 PM »
If he was calling to downgrade, he deserved an FR. Always downgrade over chat.
  he definitely learnt his lessons

Offline chinagel

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Re: Amex F/R Master Thread
« Reply #6810 on: May 05, 2016, 03:43:29 PM »
If he was calling to downgrade, he deserved an FR. Always downgrade over chat.
+1 s/o was recently telling me he was constantly downgrading via fr and now chat doesnt work on his computer. coincidence?

Offline etech0

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Re: Amex F/R Master Thread
« Reply #6811 on: May 05, 2016, 03:50:30 PM »
Unless you "call to downgrade" and ask for retention
Workflowy. You won't know what you're missing until you try it.

Offline chinagel

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Re: Amex F/R Master Thread
« Reply #6812 on: May 05, 2016, 03:52:06 PM »
Unless you "call to downgrade" and ask for retention
you can ask for retention via chat

Offline etech0

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Re: Amex F/R Master Thread
« Reply #6813 on: May 05, 2016, 03:54:26 PM »
you can ask for retention via chat
isn't that close to impossible to get?
Workflowy. You won't know what you're missing until you try it.

Offline GAM Z.

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Re: Amex F/R Master Thread
« Reply #6814 on: May 05, 2016, 04:04:12 PM »
If he was calling to downgrade, he deserved an FR. Always downgrade over chat.
Why's it better to do it via chat than over the phone?

Offline TimT

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Re: Amex F/R Master Thread
« Reply #6815 on: May 05, 2016, 04:09:18 PM »
Always better not to call

Offline GettingReady

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Re: Amex F/R Master Thread
« Reply #6816 on: May 05, 2016, 04:21:59 PM »
Since it's always better not to call, should I chat about a missing March PDF statement and not receiving a hard copy on my NOBC or let it go since it was only around 3K that month? On the other hand I haven't had any points post since 3/9 and 3/16 when I redeemed two CB rewards, $375 and $225. One was when they had problems with rewards not posting.

Offline Jay s

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Re: Amex F/R Master Thread
« Reply #6817 on: May 05, 2016, 04:49:32 PM »
Any data points for how long after Amex places a credit limit on a charge card you could get them to increase it

Offline maxie m

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Re: Amex F/R Master Thread
« Reply #6818 on: May 05, 2016, 06:32:36 PM »
Any data points for how long after Amex places a credit limit on a charge card you could get them to increase it
I've opened charge cards within 3 weeks and had no limit placed,guess ymmv
Dumb people learn from their own mistakes,smart people,from the mistakes of others

Offline Jay s

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Re: Amex F/R Master Thread
« Reply #6819 on: May 05, 2016, 06:55:52 PM »
I've opened charge cards within 3 weeks and had no limit placed,guess ymmv
Seems that the best option is to just open a new card then to wait for them to increase you