Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1851217 times)

Offline Mordyk

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Re: Amex F/R Master Thread
« Reply #6820 on: May 05, 2016, 08:04:30 PM »
isn't that close to impossible to get?
I would say impossible. Im very bad at this over the phone. A long time ago i had success for 3k spg points. Since then nada. I tried a million times
#TYH

Offline INTELLIGENTBLONDE

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Re: Amex F/R Master Thread
« Reply #6821 on: May 05, 2016, 08:55:48 PM »
you can ask for retention via chat

what exactly do u write?

Offline chinagel

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Re: Amex F/R Master Thread
« Reply #6822 on: May 05, 2016, 09:48:16 PM »
I would say impossible. Im very bad at this over the phone. A long time ago i had success for 3k spg points. Since then nada. I tried a million times
i think it has more to do with what the computer algorithm says about you. longer history you have the card=harder to get free points ime

Offline chinagel

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Re: Amex F/R Master Thread
« Reply #6823 on: May 05, 2016, 09:48:35 PM »
what exactly do u write?
same thing you would say over the phone

Offline MosheD

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Re: Amex F/R Master Thread
« Reply #6824 on: May 10, 2016, 12:36:23 PM »
I think my friend may have mini-FR. His spending is not officially suspended but most purchases not going thorugh. He called in and was told there is "High security alert" on his account.
What can/should he do to prevent actual FR?

Offline Hershelsdeals

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Re: Amex F/R Master Thread
« Reply #6825 on: May 10, 2016, 12:42:41 PM »
I think my friend may have mini-FR. His spending is not officially suspended but most purchases not going thorugh. He called in and was told there is "High security alert" on his account.
What can/should he do to prevent actual FR?
Call

Offline MosheD

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Re: Amex F/R Master Thread
« Reply #6826 on: May 10, 2016, 12:43:58 PM »
Call
What type of qs should be be prepared to answer?

Offline Yhgfkj

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Re: Amex F/R Master Thread
« Reply #6827 on: May 10, 2016, 12:44:54 PM »
I think my friend may have mini-FR. His spending is not officially suspended but most purchases not going thorugh. He called in and was told there is "High security alert" on his account.
What can/should he do to prevent actual FR?
"High security alert"  isn't related to F''R,

Offline MosheD

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Re: Amex F/R Master Thread
« Reply #6828 on: May 10, 2016, 12:46:17 PM »
"High security alert"  isn't related to F''R,
That's good news. Do you have any other info?
How can he get account back to normal?

Offline pixi

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Re: Amex F/R Master Thread
« Reply #6829 on: May 10, 2016, 03:03:19 PM »
If the fraud department tells me to contact the FR team but when I log into my account I don't see the red scary words that spending is suspended,  does that mean it's a mini FR or I'll eventually go into full FR.?
money doesn't talk......      it SCREAMS !

Offline Moe S

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Re: Amex F/R Master Thread
« Reply #6830 on: May 12, 2016, 10:23:32 PM »
 I got fr'ed i have a few personal cards  and just opened a biz gold and biz platinum but I only  filed personal tax on which i have decent income should I cancel the biz cards or is there anyway I can get through this?

Online chbochur

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Re: Amex F/R Master Thread
« Reply #6831 on: May 12, 2016, 10:33:53 PM »
I got fr'ed i have a few personal cards  and just opened a biz gold and biz platinum but I only  filed personal tax on which i have decent income should I cancel the biz cards or is there anyway I can get through this?
I had the same situation and they didn't care about business income

Offline Moe S

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Re: Amex F/R Master Thread
« Reply #6832 on: May 12, 2016, 10:36:21 PM »
Y did u get fr'ed and did u pass? ?

Offline ari2955

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Re: Amex F/R Master Thread
« Reply #6833 on: May 12, 2016, 10:36:46 PM »
I got fr'ed i have a few personal cards  and just opened a biz gold and biz platinum but I only  filed personal tax on which i have decent income should I cancel the biz cards or is there anyway I can get through this?

Tell them you have not yet filed business tax returns (say it's a new business..) and they should be fine with only personal returns. Worked for me.

Offline Moe S

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Re: Amex F/R Master Thread
« Reply #6834 on: May 12, 2016, 10:40:41 PM »
Tell them you have not yet filed business tax returns (say it's a new business..) and they should be fine with only personal returns. Worked for me.
Thx guys I hope I pass!
I had the same situation and they didn't care about business income

Offline pixi

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Re: Amex F/R Master Thread
« Reply #6835 on: May 12, 2016, 10:59:05 PM »
I'm (actually a friend of mine) under FR I told the rep that  I haven't filed my tax return for 2015 yet (which I indeed haven't)  the rep asked me for the 2014 tax returns plus a letter that I've filed an extension for 2015,  I don't have such letter because I didn't file for an extension, my accountant says that it's too late to file for an extension.  What do I tell my rep?
money doesn't talk......      it SCREAMS !

Offline LoLo

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Re: Amex F/R Master Thread
« Reply #6836 on: May 12, 2016, 11:48:36 PM »
Thx guys I hope I pass!
Only mention business tax returns if asked about them, otherwise just send in your personal tax return.

Offline ari2955

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Re: Amex F/R Master Thread
« Reply #6837 on: May 13, 2016, 12:42:19 AM »
I'm (actually a friend of mine) under FR I told the rep that  I haven't filed my tax return for 2015 yet (which I indeed haven't)  the rep asked me for the 2014 tax returns plus a letter that I've filed an extension for 2015,  I don't have such letter because I didn't file for an extension, my accountant says that it's too late to file for an extension.  What do I tell my rep?

The rep probably just wants to make sure that you are telling the truth that 2014 is the most recent return you have..

Maybe get a signed letter from the accountant stating this, and that you also have not filed for an extention?

Offline pixi

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Re: Amex F/R Master Thread
« Reply #6838 on: May 13, 2016, 12:55:03 AM »
The rep probably just wants to make sure that you are telling the truth that 2014 is the most recent return you have..

Maybe get a signed letter from the accountant stating this, and that you also have not filed for an extention?
I'll try doing it.  Thanks
money doesn't talk......      it SCREAMS !

Offline Scmcodes

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Re: Amex F/R Master Thread
« Reply #6839 on: May 21, 2016, 02:09:05 PM »
just got the FR'D phone call not sure where to start probably from the new amex plat just oppened 100k
i make less then 10k on the books should i close some cards before i do asnything else?
« Last Edit: May 21, 2016, 03:31:21 PM by Scmcodes »