Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1855538 times)

Offline mancunian

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Re: Amex F/R Master Thread
« Reply #7080 on: July 11, 2016, 06:43:55 PM »
BH. Will do tomorrow - hoping all will be good thanks

Offline cashasap

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Re: Amex F/R Master Thread
« Reply #7081 on: July 12, 2016, 03:23:25 PM »
just got fr tried getting thru to my rep with no luck any advice for me i paid down all the balances already ... do i try to change my income in my profile(lower it)?    also i noticed that in my profile my assets are at zero if i have a few grand in a bank acct should i update that as well? or do i just wait it out and speak to rep
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Offline Iz

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Re: Amex F/R Master Thread
« Reply #7082 on: July 12, 2016, 03:34:00 PM »
just got fr tried getting thru to my rep with no luck any advice for me i paid down all the balances already ... do i try to change my income in my profile(lower it)?    also i noticed that in my profile my assets are at zero if i have a few grand in a bank acct should i update that as well? or do i just wait it out and speak to rep
IINM this is all irrelevant. All that is relevant is your income on your 1040.

Offline mochjas

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Re: Amex F/R Master Thread
« Reply #7083 on: July 12, 2016, 03:34:41 PM »
just got fr tried getting thru to my rep with no luck any advice for me i paid down all the balances already ... do i try to change my income in my profile(lower it)?    also i noticed that in my profile my assets are at zero if i have a few grand in a bank acct should i update that as well? or do i just wait it out and speak to rep
from what I understand they don't look at your profile. The income that they record you as having is the income you tell them when they ask you on the phone. So just wait it out until you speak to them.

Offline cashasap

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Re: Amex F/R Master Thread
« Reply #7084 on: July 12, 2016, 03:50:21 PM »
thanx any other quick pointers would be greatly appreciated i read thru this thread but its very very long lol
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Offline Iz

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Re: Amex F/R Master Thread
« Reply #7085 on: July 12, 2016, 03:53:24 PM »
thanx any other quick pointers would be greatly appreciated i read thru this thread but its very very long lol
Based on what everyone told me, one big rule: In whatever you tell them, be completely honest, and match your 1040. ;)

Offline David Smith

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Re: Amex F/R Master Thread
« Reply #7086 on: July 12, 2016, 03:53:59 PM »
thanx any other quick pointers would be greatly appreciated i read thru this thread but its very very long lol
Be nice to your rep.

Anything you say can and will be used against you. Don't say anything that you can't back up.

Chill. Many people get FRs, and they rarely shut people down if they provide documents requested. In most cases, you're just looking at a credit limit imposition or reduction.
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
JTZ

Offline cashasap

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Re: Amex F/R Master Thread
« Reply #7087 on: July 12, 2016, 03:55:52 PM »
ok thanx and do they ever request documentation about your "businesses'' because i dont ahve any documents just biz cards
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Offline cashasap

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Re: Amex F/R Master Thread
« Reply #7088 on: July 12, 2016, 04:27:39 PM »
ok just spoke to them they want my 2015 tax info the rep sounded nice  :)so do i send in the info even though its a fraction of what i wrote on the apps that i make? also i filed jointly with my wife and her account is fine as of now.... am i risking bringing her down with me by sending it in
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Offline Iz

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Re: Amex F/R Master Thread
« Reply #7089 on: July 12, 2016, 04:28:48 PM »
so do i send in the info even though its a fraction of what i wrote on the apps that i make?
Yes.

Offline cashasap

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Re: Amex F/R Master Thread
« Reply #7090 on: July 12, 2016, 04:31:23 PM »
ok thanx
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Offline Iz

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Re: Amex F/R Master Thread
« Reply #7091 on: July 12, 2016, 04:33:50 PM »
i filed jointly with my wife and her account is fine as of now.... am i risking bringing her down with me by sending it in
I don't think so, but let's see what the experts say.

Offline yochiek93

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Re: Amex F/R Master Thread
« Reply #7092 on: July 12, 2016, 04:37:20 PM »
I don't think so, but let's see what the experts say.
It's possible but it's to late now

Offline yakov116

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Re: Amex F/R Master Thread
« Reply #7093 on: July 12, 2016, 04:40:09 PM »
I don't think so, but let's see what the experts say.
I did not have an issue at all
Money talks...mine says goodbye!

Offline emjee

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Re: Amex F/R Master Thread
« Reply #7094 on: July 13, 2016, 05:56:27 AM »


ok just spoke to them they want my 2015 tax info the rep sounded nice  :)...
so ...
1) do i send in the info even though its a fraction of what i wrote on the apps that i make? also...
2) i filed jointly with my wife and her account is fine as of now.... am i risking bringing her down with me by sending it in

FTFY for clarity .

1) yes . App doesn't matter . If you earned some income  , worst is that they cut your credit lines to what they see fit

2) it doesn't matter at this point . It's  possible it will cause her an FR but it's irrelevant.  I had the same situation and wife has been Scott-free so far (אתפל"ס)
 You should be fine no matter what if you're honest on phone and comply with what your rep wants .

Good luck!

Offline shulem92

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Re: Amex F/R Master Thread
« Reply #7095 on: July 13, 2016, 09:21:48 AM »
thanx any other quick pointers would be greatly appreciated i read thru this thread but its very very long lol
If u have any reason to suspect why u got fr'ed in the first place, it helps to explain a little to the rep, the circumstances. (I. e. I had to explain a really large purchase.) They really just want to make sure that you aren't a security risk to them, so that they can safely extend you credit. Good luck! Its not as scary as it sounds

Offline holtkup

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Re: Amex F/R Master Thread
« Reply #7096 on: July 15, 2016, 02:19:58 PM »
Hi I spent 60K on Amex Gold little less than a year ago and I got an FR.

 I had my amex account set up on auto pay and didn't have 60K in my account at the time.
Amex closed my account and said no way to open it back up.

Explanation given was that if you are under FR and something Negative comes up on the account causes automatic closure.

1) Do you think I stand a chance to re apply now?

2)Amex Sends me plenty of Platinum Application for my other LLC'S does this help?

Offline LoLo

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Re: Amex F/R Master Thread
« Reply #7097 on: July 15, 2016, 03:39:05 PM »
2)Amex Sends me plenty of Platinum Application for my other LLC'S does this help?
*Inbox flooded*

Yes, you can reapply. be prepared for another F/R though.

Offline Hamavin

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Re: Amex F/R Master Thread
« Reply #7098 on: July 15, 2016, 04:28:06 PM »
How does one know if they got fr? They connected me to department but I hung hoping it was mistake...Should I call back?? would I get email?

Offline hide4

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Re: Amex F/R Master Thread
« Reply #7099 on: July 15, 2016, 04:29:27 PM »
How does one know if they got fr? They connected me to department but I hung hoping it was mistake...Should I call back?? would I get email?
Check if your spending is denied. You might get a phone call or an email or a letter in the mail.