Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1874775 times)

Offline SrulyP

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Re: Amex F/R Master Thread
« Reply #7180 on: August 15, 2016, 11:19:15 AM »
My wife just got FR'd

All consumer; both - charge and credit (no business cards)

she does have some income (about 10-15k on books)

She also has about a couple hundred dollars worth of points and it seems like have access to my account but it says that charging is suspended. Should I get rid of the points before calling to speak with them? or if I have access now then I still will after the call?

Also can I cancel the cards if the conversation does not go well and not have any problems with my credit report or can I only cancel before talking to them?

Lastly, how long do i have to call them back after their first phone call?

Offline shulem92

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Re: Amex F/R Master Thread
« Reply #7181 on: August 15, 2016, 11:26:44 AM »


My wife just got FR'd

All consumer; both - charge and credit (no business cards)

she does have some income (about 10-15k on books)

On the books, meaning she has tax returns?if she does then u shud be good to go...

She also has about a couple hundred dollars worth of points and it seems like have access to my account but it says that charging is suspended. Should I get rid of the points before calling to speak with them?

Depends if your confident that your gonna pass...

or if I have access now then I still will after the call?

Yes


Also can I cancel the cards if the conversation does not go well and not have any problems with my credit report

Yes.

or can I only cancel before talking to them?

No


Lastly, how long do i have to call them back after their first phone call?

14 days

Did you give any information when u spoke to them the first time? Because that is the most crucial! If u lied about that, ur toast. They don't actually care about the income, more about the fact that ur apparently a credit risk


Offline SrulyP

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Re: Amex F/R Master Thread
« Reply #7182 on: August 15, 2016, 11:58:58 AM »



Thank you for the info, I have not spoken to them "for the first time" do you mean when I applied for the carD?

Offline shulem92

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Re: Amex F/R Master Thread
« Reply #7183 on: August 15, 2016, 12:31:23 PM »
Thank you for the info, I have not spoken to them "for the first time" do you mean when I applied for the carD?
No. How do u know when that first call was? Most people mess up when they pick up that first call and start blabbering that they make this, but really they make that...

Offline SrulyP

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Re: Amex F/R Master Thread
« Reply #7184 on: August 15, 2016, 01:09:31 PM »
No. How do u know when that first call was? Most people mess up when they pick up that first call and start blabbering that they make this, but really they make that...

Luckily it was on shabbos so they left a message!

Offline shulem92

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Re: Amex F/R Master Thread
« Reply #7185 on: August 15, 2016, 01:29:41 PM »
Luckily it was on shabbos so they left a message!
So before u call get ur story straight. Figure out exactly what ur gonna say. How much income u can back up

Offline SrulyP

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Re: Amex F/R Master Thread
« Reply #7186 on: August 15, 2016, 01:55:22 PM »
So before u call get ur story straight. Figure out exactly what ur gonna say. How much income u can back up

I am gonna say that I make X amount of income and the disparity between the income and what I wrote is because I though I could add household income (which is accurate on the application). Does that help at all?

Offline mochjas

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Re: Amex F/R Master Thread
« Reply #7187 on: August 15, 2016, 01:58:14 PM »
I am gonna say that I make X amount of income and the disparity between the income and what I wrote is because I though I could add household income (which is accurate on the application). Does that help at all?
no need to talk about a disparity they do not know what you wrote on your application

Offline MasterAmex

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Re: Amex F/R Master Thread
« Reply #7188 on: August 15, 2016, 02:01:07 PM »
I am gonna say that I make X amount of income and the disparity between the income and what I wrote is because I though I could add household income (which is accurate on the application). Does that help at all?
all they ask is current employment info such as Employer, your position, address, tell, income, and tax returns

Offline shulem92

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Re: Amex F/R Master Thread
« Reply #7189 on: August 15, 2016, 02:03:33 PM »
I am gonna say that I make X amount of income and the disparity between the income and what I wrote is because I though I could add household income (which is accurate on the application). Does that help at all?
Only say amounts that u can prove. If u make over 10k they will ask for a tax return

Offline Iz

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Re: Amex F/R Master Thread
« Reply #7190 on: August 17, 2016, 01:24:15 AM »
If you get FRd and you unilaterally close the accounts, there's nothing they can do to you, on your credit reports (or otherwise), correct? And if they call back after this was done, is it advisable to take the call or not?
Thanks. (PMs welcome)

Offline YOSSI170

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Re: Amex F/R Master Thread
« Reply #7191 on: August 17, 2016, 10:13:21 AM »
I got FR'd in April, actually it was resolved in April, they lowered my charge cards, question here is how long do I have to wait to apply for new cards? Anyone with personal experience that got approved after 4 months?

Offline David Smith

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Re: Amex F/R Master Thread
« Reply #7192 on: August 17, 2016, 10:14:37 AM »
I got FR'd in April, actually it was resolved in April, they lowered my charge cards, question here is how long do I have to wait to apply for new cards? Anyone with personal experience that got approved after 4 months?
People get approved 4 weeks, 4 days, and 4 hours after FRs. 4 months is plenty.
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
JTZ

Offline Iz

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Re: Amex F/R Master Thread
« Reply #7193 on: August 17, 2016, 10:34:25 AM »
People get approved 4 weeks, 4 days, and 4 hours after FRs. 4 months is plenty.
+1 immediately after. Apparently they are completely separate departments.

Offline yakrot

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Re: Amex F/R Master Thread
« Reply #7194 on: August 17, 2016, 10:52:42 AM »
I got FR'd in April, actually it was resolved in April, they lowered my charge cards, question here is how long do I have to wait to apply for new cards? Anyone with personal experience that got approved after 4 months?
You passed an f/r? If ya then you are good to go right away

Offline Iz

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Re: Amex F/R Master Thread
« Reply #7195 on: August 17, 2016, 10:57:18 AM »
If you get FRd and you unilaterally close the accounts, there's nothing they can do to you, on your credit reports (or otherwise), correct? And if they call back after this was done, is it advisable to take the call or not?
Thanks. (PMs welcome)
BUMP :)

Offline emjee

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Re: Amex F/R Master Thread
« Reply #7196 on: August 17, 2016, 11:13:44 AM »
BUMP :)
No experience but definitely wouldn't seem like they'd do anything or really have anything to report .
Many people close down their cards in middle of FR .
Why not call back ? - you simply closed the cards bc it wasn't worth dealing with the FR . (You most likely will get fr instantly  again the next time you apply)

Offline Iz

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Re: Amex F/R Master Thread
« Reply #7197 on: August 17, 2016, 11:16:20 AM »
No experience but definitely wouldn't seem like they'd do anything or really have anything to report .
Many people close down their cards in middle of FR .
Why not call back ? - you simply closed the cards bc it wasn't worth dealing with the FR . (You most likely will get fr instantly  again the next time you apply)
Thanks.  :)

Offline Iz

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Re: Amex F/R Master Thread
« Reply #7198 on: August 17, 2016, 11:28:53 AM »
+1 immediately after. Apparently they are completely separate departments.
As crazy as it sounds, do we even know that you won't be approved during a FR? Any DP on this, or nobody ever tried? ;)

Offline David Smith

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Re: Amex F/R Master Thread
« Reply #7199 on: August 17, 2016, 11:29:47 AM »
As crazy as it sounds, do we even know that you won't be approved during a FR? Any DP on this, or nobody ever tried? ;)
People have been
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
JTZ