Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ectÖ

Letís break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you donít follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 998154 times)

Offline lazerk

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Re: Starwood AMEX credit limit increase
« Reply #8295 on: November 08, 2019, 01:20:26 PM »
Amex put my account under financial review. They are asking me to provide tax returns from last year. Would anyone know if I don't have any income to show but my hub is filing together with me and he could show, if that will be good for them?

And second question - if I told them on the phone a larger income (can't have proof for that much) if it's game over? Should I just close my accounts?

Offline Dan

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Re: Amex F/R Master Thread
« Reply #8296 on: November 08, 2019, 03:48:21 PM »
Amex put my account under financial review. They are asking me to provide tax returns from last year. Would anyone know if I don't have any income to show but my hub is filing together with me and he could show, if that will be good for them?

And second question - if I told them on the phone a larger income (can't have proof for that much) if it's game over? Should I just close my accounts?
1. Yes.
2. No. No.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline ah giten

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Re: Amex F/R Master Thread
« Reply #8297 on: November 09, 2019, 08:05:26 PM »
1. Yes.
2. No. No.
I got closed like that.
filing jointly with DW and she had the income.

Offline pointer

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Re: Amex F/R Master Thread
« Reply #8298 on: November 09, 2019, 08:39:58 PM »
I got closed like that.
filing jointly with DW and she had the income.
Can't believe it had anything to do with filling jointly.

Offline ah giten

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Re: Amex F/R Master Thread
« Reply #8299 on: November 09, 2019, 08:47:21 PM »
Can't believe it had anything to do with filling jointly.
was referring to what OP asked.

Offline brodes18

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Re: Amex F/R Master Thread
« Reply #8300 on: November 22, 2019, 10:31:51 AM »
My two accounts got put on F/R. I have not used the accounts in about a year. I have reported my income accurately so should be no issue. Amex asked me to provide my most recent tax return by filling out the 4506T IRS form. I noticed that my tax return will go to Equifax, and this annoys me. I don't trust Equifax and now have to hand over my tax returns to them. I considered just saying no and letting Amex close my accounts which I don't use much. Reluctantly, I sent them in since there is not much that they don't already know in there. The whole process makes me uneasy.

What does Equifax do with my return once the review is complete? I asked Amex and they told me that they don't download it, but just view it on the IRS site. I'm skeptical.

Offline pointer

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Re: Amex F/R Master Thread
« Reply #8301 on: November 22, 2019, 12:50:46 PM »
My two accounts got put on F/R. I have not used the accounts in about a year. I have reported my income accurately so should be no issue. Amex asked me to provide my most recent tax return by filling out the 4506T IRS form. I noticed that my tax return will go to Equifax, and this annoys me. I don't trust Equifax and now have to hand over my tax returns to them. I considered just saying no and letting Amex close my accounts which I don't use much. Reluctantly, I sent them in since there is not much that they don't already know in there. The whole process makes me uneasy.

What does Equifax do with my return once the review is complete? I asked Amex and they told me that they don't download it, but just view it on the IRS site. I'm skeptical.
They have all your personal info already, whats on your tax return that they dont have, besides your income?

Offline ddbuyer

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Re: Amex F/R Master Thread
« Reply #8302 on: November 25, 2019, 08:19:04 PM »
@pointer Did you end up getting your amex app approved after FR, and did you need to send a new 4506T?

Offline pointer

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Re: Amex F/R Master Thread
« Reply #8303 on: November 26, 2019, 12:27:52 AM »
@pointer Did you end up getting your amex app approved after FR, and did you need to send a new 4506T?
Had to send in new 4506T, Waiting for results........need your thoughts and prayers!

Offline pointer

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Re: Amex F/R Master Thread
« Reply #8304 on: November 26, 2019, 02:47:58 PM »
Was approved!

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Re: Amex F/R Master Thread
« Reply #8305 on: November 26, 2019, 02:53:29 PM »
If it benefits even just one fellow DDFer, its worth posting it.

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Re: Amex F/R Master Thread
« Reply #8306 on: November 26, 2019, 03:25:14 PM »

Offline ROYA

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Re: Amex F/R Master Thread
« Reply #8307 on: November 29, 2019, 09:55:37 AM »
Hi to all,

I included household income on my application. Is there a reason to not send in the form 4506-T that Amex has requested? There is a substantial income on my tax return. About 70k was included as household... Any advice would be greatly appreciated!

UPDATE: Sent in three forms as they kept telling me it was not accepted by the IRS. 90 days passed so had to apply again. Sent in another two. On the 5th they finally accepted it. Handwriting was neat on the first four, however it seems as the IRS prefers the information to be typed. BH WAS APPROVED. Got shut down two years ago bec i asked a friend to swipe 5k and he swiped 45k. Didn't pay on time... lesson learned. It was paid fully on the 89th day; within 90 days so didn't go to collections BH and now that i rekindled my relationship with Amex, i have no negative affects from that crisis aside from the anxiety during the time that it was overdue. One of the amex reps that i spoke with told me that the income on the application should match the number on the latest tax return. It seems as household income won't help with a financial review unless it is listed on your tax return or you are listed as a dependent on someone else's and you send that one in. She also advised me to put my income as of 12/31/2018 as oppose to my current income.

Online noturbizniss

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Re: Amex F/R Master Thread
« Reply #8308 on: December 04, 2019, 03:10:30 PM »
Going through FR, i believe due to very high recent spend on biz plat (300K+ a month).  I sent in 4506T last week Tuesday, agent got tax forms today, and just called me to advise he reviewed and submitted everything and got a status of "pending". He said it happens occasionally, but he doesn't know the trigger, maybe the high spend?  Regardless, he said he should get the result within 24-48 hours, maybe less.

Anyone have this happen to them?
READ THE DARN WIKI!!!!

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Online noturbizniss

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Re: Amex F/R Master Thread
« Reply #8309 on: December 10, 2019, 06:34:19 PM »


Going through FR, i believe due to very high recent spend on biz plat (300K+ a month).  I sent in 4506T last week Tuesday, agent got tax forms today, and just called me to advise he reviewed and submitted everything and got a status of "pending". He said it happens occasionally, but he doesn't know the trigger, maybe the high spend?  Regardless, he said he should get the result within 24-48 hours, maybe less.

Anyone have this happen to them?

So no update at 48 hours. Was told wait a week and then maybe someone higher can look and figure out the hold up.
Tomorrow is a week. Shouldni call to see what's happening or just let it run its course for now?
READ THE DARN WIKI!!!!

Chuck Norris...
...can still do FT method
...READS THE WIKI!!!