Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1871490 times)

Offline rileywiles23

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Re: Amex F/R Master Thread
« Reply #3820 on: April 12, 2015, 10:01:38 PM »

do i need to speak to f/r team to cancel card?
To just close a card, you can speak to any CS rep.
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Offline jbkr101

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Re: Amex F/R Master Thread
« Reply #3821 on: April 12, 2015, 10:12:43 PM »
To just close a card, you can speak to any CS rep.
tried calling number on back of card they said have to call back during business hours

Offline EJB

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Re: Amex F/R Master Thread
« Reply #3822 on: April 12, 2015, 10:33:00 PM »
agent said i need to have biz name on taxescouple possible.new card spending 5k on rc and paying back directly from rc. on different card adding a bunch of au and transfering miles to them

Anyone else have this experience? I'm on 30k in amex business thresholds. I have personal income on the books but do not have business income. Business is in my name.

Offline TC610

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Re: Amex F/R Master Thread
« Reply #3823 on: April 12, 2015, 10:56:56 PM »
been doing this for a long time finally got F/R today. right now i have 2 personal and 2 biz cards. i dont have any tax info on my biz can i close my biz cards and still pass on my personal cards.

Has your "business" been around less than 15 months?  If so, it would be conceivable that you haven't filed taxes for 2014 yet and therefore you don't have any tax documentation.  That has been known to fly with some reps.

Offline Dr Moose

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Re: Amex F/R Master Thread
« Reply #3824 on: April 12, 2015, 11:18:19 PM »
do i need to speak to f/r team to cancel card?
yes. it takes 30 seconds for the FR team to cancel your cards

unfortunately, speaking from experience
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Offline asd

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Re: Amex F/R Master Thread
« Reply #3825 on: April 15, 2015, 03:12:46 PM »
can amex points be used while under fr ?

Offline TimT

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Re: Amex F/R Master Thread
« Reply #3826 on: April 15, 2015, 03:17:42 PM »
can amex points be used while under fr ?
Yes

Offline DMYD

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Re: Amex F/R Master Thread
« Reply #3827 on: April 16, 2015, 10:23:07 AM »
How long from when they receive the 4506-T form till you get an answer?
 

Offline eAge

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Re: Amex F/R Master Thread
« Reply #3828 on: April 16, 2015, 03:01:30 PM »

How long from when they receive the 4506-T form till you get an answer?
About a week but YMMV

Offline danilluliano

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Re: Amex F/R Master Thread
« Reply #3829 on: April 17, 2015, 03:58:01 PM »
I got a letter and a phone call from Amex asking that they want to ask me questions about my business. I made a big purchase and sent a check from my friends business. Any ideas what they want

Offline Aj3042

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Re: Amex F/R Master Thread
« Reply #3830 on: April 17, 2015, 03:59:41 PM »
I got a letter and a phone call from Amex asking that they want to ask me questions about my business. I made a big purchase and sent a check from my friends business. Any ideas what they want
Sounds like a mini FR to me. They ask you questions, you answer, and you hope things don't escalate. I've never gotten it by letter but that's what they do by phone and it sounds the same. Are your accounts still working?

Offline danilluliano

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Re: Amex F/R Master Thread
« Reply #3831 on: April 17, 2015, 04:00:42 PM »
Yes

Offline danilluliano

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Re: Amex F/R Master Thread
« Reply #3832 on: April 17, 2015, 04:00:59 PM »
They told me they have a small question

Offline Aj3042

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Re: Amex F/R Master Thread
« Reply #3833 on: April 17, 2015, 04:03:38 PM »
They told me they have a small question
If your accounts are working it's probably not an FR at all. It's probably worth giving them a call though if you want I suppose you could try to ignore it and see what happens.

Offline rileywiles23

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Amex F/R Master Thread
« Reply #3834 on: April 22, 2015, 05:46:57 PM »
is the consensus that if one ever gets an f/r on a business card, that one can just send in personal income tax info. to pass ?
Life is as good as you make it...

Offline Aj3042

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Re: Amex F/R Master Thread
« Reply #3835 on: April 22, 2015, 06:09:34 PM »
is the consensus that if one ever gets an f/r on a business card, that one can just send in personal income tax info. to pass ?
No. That's if the name of the biz is your own name. If nor its YMMV but much more likely to have a problem.

Offline mawmaw

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Re: Amex F/R Master Thread
« Reply #3836 on: April 22, 2015, 06:57:28 PM »
IME charge cards trigger FR and regular credit cards dont/not as much anyone agree/disagree with this theory?

Offline Aj3042

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Re: Amex F/R Master Thread
« Reply #3837 on: April 22, 2015, 07:15:14 PM »
IME charge cards trigger FR and regular credit cards dont/not as much anyone agree/disagree with this theory?
Strongly agree. Obviously makes a lot of sense too.

Offline TimT

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Re: Amex F/R Master Thread
« Reply #3838 on: April 22, 2015, 07:17:08 PM »
Strongly agree. Obviously makes a lot of sense too.
Could you elaborate on that ?

Offline Aj3042

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Re: Amex F/R Master Thread
« Reply #3839 on: April 22, 2015, 07:19:04 PM »
Could you elaborate on that ?
Well they're basically giving you theoretically unlimited spending. So that's much more of a risk. Even if they monitor it based on your spending patterns and lower or raise your "CL" it's still s lot more risky than a definitive CL which you were approved for at time of app.