Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1874641 times)

Offline TimT

  • Dansdeals Lifetime 20K Presidential Platinum Elite
  • ********
  • Join Date: Dec 2013
  • Posts: 22692
  • Total likes: 7191
  • DansDeals.com Hat Tips 12
    • View Profile
Re: Amex F/R Master Thread
« Reply #4980 on: October 01, 2015, 11:32:26 PM »
Seems like quite a few were triggered by heavy spending on iPhones
Why are iPhones more of a trigger over other stuff ?

Offline yakrot

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Dec 2013
  • Posts: 1715
  • Total likes: 25
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Amex F/R Master Thread
« Reply #4981 on: October 01, 2015, 11:42:12 PM »
Why are iPhones more of a trigger over other stuff ?
It's not specifically iphones but the fact that it was a $1500 charge for each order and many ppl over spent what they normally would in anticipation of making $$$

Offline Yehuda25

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2013
  • Posts: 6091
  • Total likes: 78
  • DansDeals.com Hat Tips 9
    • View Profile
Re: Amex F/R Master Thread
« Reply #4982 on: October 01, 2015, 11:42:31 PM »
Seems like quite a few were triggered by heavy spending on iPhones
-1 Few accounts that I know of did not buy iphones
“To avoid criticism say nothing, do nothing, be nothing.”


― Aristotle

Offline TimT

  • Dansdeals Lifetime 20K Presidential Platinum Elite
  • ********
  • Join Date: Dec 2013
  • Posts: 22692
  • Total likes: 7191
  • DansDeals.com Hat Tips 12
    • View Profile
Re: Amex F/R Master Thread
« Reply #4983 on: October 01, 2015, 11:44:03 PM »
It's not specifically iphones but the fact that it was a $1500 charge for each order and many ppl over spent what they normally would in anticipation of making $$$
So it's the heavy spend, doesn't really matter on what.

Offline bznt

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Apr 2013
  • Posts: 2614
  • Total likes: 62
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: new york
Re: Amex F/R Master Thread
« Reply #4984 on: October 01, 2015, 11:51:13 PM »
What's the iPhone deal ? Can I still get in ?

Offline noturbizniss

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2012
  • Posts: 7118
  • Total likes: 140
  • DansDeals.com Hat Tips 4
  • Gender: Male
    • View Profile
  • Location: North Jersey
Re: Amex F/R Master Thread
« Reply #4985 on: October 01, 2015, 11:51:57 PM »
What's the iPhone deal ? Can I still get in ?
Same idea as coins, and no.
READ THE DARN WIKI!!!!

Chuck Norris...
...can still do FT method
...READS THE WIKI!!!

Offline ChaimMoskowitz

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jun 2014
  • Posts: 7232
  • Total likes: 1097
  • DansDeals.com Hat Tips 1
  • Gender: Female
    • View Profile
Re: Amex F/R Master Thread
« Reply #4986 on: October 02, 2015, 12:59:31 AM »
It makes a huge difference the next time when you try to apply for an Amex card.
Resulted with three approvals for me with two of them being instant.
I just found a new supply of forks!

Offline ChaimMoskowitz

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jun 2014
  • Posts: 7232
  • Total likes: 1097
  • DansDeals.com Hat Tips 1
  • Gender: Female
    • View Profile
Re: Amex F/R Master Thread
« Reply #4987 on: October 02, 2015, 01:01:34 AM »
BTW this page seems to claim that lender closing account no longer matters - http://www.experian.com/blogs/ask-experian/2009/12/23/credit-scores-arent-affected-by-who-closed-the-account/
I don't churn I surf!

"Some people open and close accounts so often they are described as “credit surfing,” much like channel surfing when you are watching television."
I just found a new supply of forks!

Offline jameswacht

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Aug 2014
  • Posts: 384
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: ny
Re: Amex F/R Master Thread
« Reply #4988 on: October 02, 2015, 02:33:45 AM »
What makes you think it was adding too many aus? have you also recently done large spend for sign ups?
first thing the rep asked me when I called up was why I have so many AU. I have done spending for recent sign ups as well as heavy spending

Offline a mirrer

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Dec 2014
  • Posts: 1328
  • Total likes: 51
  • DansDeals.com Hat Tips 10
  • Gender: Male
    • View Profile
  • Location: israel
Re: Amex F/R Master Thread
« Reply #4989 on: October 02, 2015, 05:48:04 AM »
you can transfer points out even after you shut down the account?
ime it's only if they close your account not if you close it

Offline TimT

  • Dansdeals Lifetime 20K Presidential Platinum Elite
  • ********
  • Join Date: Dec 2013
  • Posts: 22692
  • Total likes: 7191
  • DansDeals.com Hat Tips 12
    • View Profile
Re: Amex F/R Master Thread
« Reply #4990 on: October 02, 2015, 08:20:24 AM »
first thing the rep asked me when I called up was why I have so many AU. I have done spending for recent sign ups as well as heavy spending
I would like to believe that the "excessive AU's" was just an added thing they threw in once they decided to FR.

Offline noturbizniss

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2012
  • Posts: 7118
  • Total likes: 140
  • DansDeals.com Hat Tips 4
  • Gender: Male
    • View Profile
  • Location: North Jersey
Re: Amex F/R Master Thread
« Reply #4991 on: October 02, 2015, 09:15:53 AM »
first thing the rep asked me when I called up was why I have so many AU. I have done spending for recent sign ups as well as heavy spending
whatd you answer and what was the response?
READ THE DARN WIKI!!!!

Chuck Norris...
...can still do FT method
...READS THE WIKI!!!

Offline Mordechaigross

  • Dansdeals Bronze Elite
  • *
  • Join Date: Jul 2014
  • Posts: 45
  • Total likes: 1
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
  • Location: Brooklyn NY
Re: Amex F/R Master Thread
« Reply #4992 on: October 02, 2015, 11:34:58 AM »
I was also one of the unlucky ones, after chatting a few minutes with the rep I was able to squeeze out that one of my au's isn't doing financially well and he does a lot of charges on the account
« Last Edit: October 02, 2015, 12:04:56 PM by Mordechaigross »

Offline D93

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jul 2014
  • Posts: 8793
  • Total likes: 21
  • DansDeals.com Hat Tips 14
    • View Profile
  • Location: PHL - TLV
Re: Amex F/R Master Thread
« Reply #4993 on: October 02, 2015, 11:45:43 AM »
I was also one of the unlucky ones, after chatting a few minutes with the rep I was able to squeeze out that one of my au's isn't doing financially well and he does a lot of changes on the account
Changes?

Offline yakrot

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Dec 2013
  • Posts: 1715
  • Total likes: 25
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Amex F/R Master Thread
« Reply #4994 on: October 02, 2015, 11:46:05 AM »
I was also one of the unlucky ones, after chatting a few minutes with the rep I was able to squeeze out that one of my au's isn't doing financially well and he does a lot of changes on the account
And u got f/red because of an au card? Or because the person was messing around with the account?    Please elaborate
« Last Edit: October 02, 2015, 11:56:03 AM by yakrot »

Offline Mordechaigross

  • Dansdeals Bronze Elite
  • *
  • Join Date: Jul 2014
  • Posts: 45
  • Total likes: 1
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
  • Location: Brooklyn NY
Re: Amex F/R Master Thread
« Reply #4995 on: October 02, 2015, 12:01:36 PM »
And u got f/red because of an au card? Or because the person was messing around with the account?    Please elaborate
On my account the bill was paid in full every statement but unfortunately he wasn't paying his bills

Offline Marco Polo

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Jul 2012
  • Posts: 13126
  • Total likes: 49
  • DansDeals.com Hat Tips 104
  • Gender: Male
    • View Profile
Re: Amex F/R Master Thread
« Reply #4996 on: October 02, 2015, 12:04:46 PM »
On my account the bill was paid in full every statement but unfortunately he wasn't paying his bills
Not sure why that would affect you though. It would be the other way around. If you don't pay, that should affect AU's.
Quaerite et Invenietis.

Offline Mordechaigross

  • Dansdeals Bronze Elite
  • *
  • Join Date: Jul 2014
  • Posts: 45
  • Total likes: 1
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
  • Location: Brooklyn NY
Re: Amex F/R Master Thread
« Reply #4997 on: October 02, 2015, 12:05:31 PM »

Offline Mordechaigross

  • Dansdeals Bronze Elite
  • *
  • Join Date: Jul 2014
  • Posts: 45
  • Total likes: 1
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
  • Location: Brooklyn NY
Re: Amex F/R Master Thread
« Reply #4998 on: October 02, 2015, 12:08:58 PM »
Not sure why that would affect you though. It would be the other way around. If you don't pay, that should affect AU's.
My credit score is in the 8 hundreds it seems that because he was doing a lot of charges on the account they where worried that he won't be able to pay this bill as well even though I have never missed a payment

Offline Marco Polo

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Jul 2012
  • Posts: 13126
  • Total likes: 49
  • DansDeals.com Hat Tips 104
  • Gender: Male
    • View Profile
Re: Amex F/R Master Thread
« Reply #4999 on: October 02, 2015, 12:09:56 PM »
My credit score is in the 8 hundreds it seems that because he was doing a lot of charges on the account they where worried that he won't be able to pay this bill as well even though I have never missed a payment
Interesting as since it is your account, you have the responsibility to pay it and not him.
Quaerite et Invenietis.