Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1854610 times)

Offline shulem92

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Feb 2015
  • Posts: 2966
  • Total likes: 132
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: Lakewood
Re: Amex F/R Master Thread
« Reply #7320 on: November 14, 2016, 03:33:12 PM »
I got notices in the mail that Amex needs SSNs for several cards, so I called, and my call went to the FR dept. I asked if I am under FR, and she said yes, but I have full access to my cards online. What's going on here?
Also, is it better to call back and provide the SSNs, or to ignore it? (I didn't have them when I called...)
Thanks.
People usually ignore them, but I have heard of being FR'd because of missing SSN's

Offline Iz

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2014
  • Posts: 7034
  • Total likes: 461
  • DansDeals.com Hat Tips 13
    • View Profile
Re: Amex F/R Master Thread
« Reply #7321 on: November 14, 2016, 03:39:41 PM »
i ignore them
People usually ignore them, but I have heard of being FR'd because of missing SSN's
Thanks. But there's certainly no downside in providing it, right?

ETA: Any downside to canceling those cards?

Offline mochjas

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Oct 2015
  • Posts: 9703
  • Total likes: 1072
  • DansDeals.com Hat Tips 123
    • View Profile
  • Programs: Hyatt Globalist, Hilton Diamond, Marriott Titanium Elite, AA EX PLAT, Jetblue Mosaic, Qatar Gold, United Silver
Re: Amex F/R Master Thread
« Reply #7322 on: November 14, 2016, 03:41:03 PM »
Thanks. But there's certainly no downside in providing it, right?

ETA: Any downside to canceling those cards?
the downside is that it will count against 5/24

Offline Iz

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2014
  • Posts: 7034
  • Total likes: 461
  • DansDeals.com Hat Tips 13
    • View Profile
Re: Amex F/R Master Thread
« Reply #7323 on: November 14, 2016, 03:42:00 PM »
the downside is that it will count against 5/24
For the AU, not for the primary (me), right?

Offline shulem92

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Feb 2015
  • Posts: 2966
  • Total likes: 132
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: Lakewood
Re: Amex F/R Master Thread
« Reply #7324 on: November 14, 2016, 03:42:13 PM »
Thanks. But there's certainly no downside in providing it, right?

ETA: Any downside to canceling those cards?
The downside is the waste of time, IF you can't provide all. I know someone who got shut down because they couldn't provide 1/100

If already under FR, idk how much help it wud be to cancel

Offline Iz

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2014
  • Posts: 7034
  • Total likes: 461
  • DansDeals.com Hat Tips 13
    • View Profile
Re: Amex F/R Master Thread
« Reply #7325 on: November 14, 2016, 03:43:06 PM »
The downside is the waste of time, IF you can't provide all. I know someone who got shut down because they couldn't provide 1/100

If already under FR, idk how much help it wud be to cancel
:)

Offline yoshi

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Nov 2013
  • Posts: 854
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Amex F/R Master Thread
« Reply #7326 on: November 14, 2016, 04:26:10 PM »

It all depends on what your full story was. Did you fail
 Did you get shut down . Did u shut it down . Etc. ... tell more

I got f/r'd, I shut down all my accounts.

Offline emjee

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Nov 2015
  • Posts: 1368
  • Total likes: 19
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Amex F/R Master Thread
« Reply #7327 on: November 14, 2016, 05:50:05 PM »
I got f/r'd, I shut down all my accounts.
then you will most probably be flagged again when you apply. if you got something, anything to show then you should be fine, once you pass its usually smooth from then on IME

Offline yoshi

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Nov 2013
  • Posts: 854
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Amex F/R Master Thread
« Reply #7328 on: November 14, 2016, 06:22:44 PM »
then you will most probably be flagged again when you apply. if you got something, anything to show then you should be fine, once you pass its usually smooth from then on IME

I was under the impression that id you wait long enough it tends to go away....
Is that incorrect?

Offline mmgfarb

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2015
  • Posts: 8394
  • Total likes: 1110
  • DansDeals.com Hat Tips 4
    • View Profile
Re: Amex F/R Master Thread
« Reply #7329 on: November 14, 2016, 06:24:32 PM »
I was under the impression that id you wait long enough it tends to go away....
Is that incorrect?
You'll still have to provide some sort of info to get approved, you can try to get away with bank statements but that's a huge YMMV.
"JS [is] a fetid cesspool of unvarnished linguistic manure, with lots of useless drivel and post-padding." -Moishebatchy

Offline yoshi

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Nov 2013
  • Posts: 854
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Amex Financial Review
« Reply #7330 on: November 14, 2016, 06:26:09 PM »
I know people that were able to get approved for new AMEX cards a few months after a F/R when they preemptively closed down their accounts.

The key thing to avoid AMEX F/R's is to keep each card under a 25K credit limit, and try to use under 33% of the credit line on each card.

Same question for Citi and Chase cardholders-have you been able to reopen cards after being shut down?
You'll still have to provide some sort of info to get approved, you can try to get away with bank statements but that's a huge YMMV.

so Dans post from waaay back in 2008 is old data?

Offline LoLo

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Aug 2014
  • Posts: 3777
  • Total likes: 197
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
Re: Amex F/R Master Thread
« Reply #7331 on: November 14, 2016, 07:38:55 PM »
so Dans post from waaay back in 2008 is old data?
it's all ymmv, some people get through, and some are asked for financials.

Offline LoLo

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Aug 2014
  • Posts: 3777
  • Total likes: 197
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
Re: Amex F/R Master Thread
« Reply #7332 on: November 14, 2016, 07:39:52 PM »
If you got a FR, but didn't complete it, then your account is still flagged. I haven't seen any datapoints of out-waiting a FR, but would guess it would be 7+ years.
If you were cleared, then there is no reason to wait.
It's best to be honest and cooperate.
your guess is incorrect.

Offline David Smith

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jun 2015
  • Posts: 8134
  • Total likes: 212
  • DansDeals.com Hat Tips 13
    • View Profile
Re: Amex F/R Master Thread
« Reply #7333 on: November 14, 2016, 07:40:15 PM »
so Dans post from waaay back in 2008 is old data?
Only 8 years. Not so old. I don't think amex has really changed much since then.
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
JTZ

Offline mgarfin

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Dec 2012
  • Posts: 2596
  • Total likes: 294
  • DansDeals.com Hat Tips 2
    • View Profile
Re: Amex F/R Master Thread
« Reply #7334 on: November 15, 2016, 08:16:44 PM »
Coming out of an F/R, I just got an email


We have assigned a Preset Limit of $5,000.00 to your account. If at any time your total balance, plus any charges not yet posted to your account, exceeds this Preset Limit, we may decline additional charges. This applies to charges made by you and any additional Card Members on your account.


Is this per card or across the board?


Offline mmgfarb

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2015
  • Posts: 8394
  • Total likes: 1110
  • DansDeals.com Hat Tips 4
    • View Profile
Re: Amex F/R Master Thread
« Reply #7335 on: November 15, 2016, 08:21:23 PM »
Coming out of an F/R, I just got an email


We have assigned a Preset Limit of $5,000.00 to your account. If at any time your total balance, plus any charges not yet posted to your account, exceeds this Preset Limit, we may decline additional charges. This applies to charges made by you and any additional Card Members on your account.


Is this per card or across the board?
Check which card that email was for, it's probably a charge card.
"JS [is] a fetid cesspool of unvarnished linguistic manure, with lots of useless drivel and post-padding." -Moishebatchy

Offline mgarfin

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Dec 2012
  • Posts: 2596
  • Total likes: 294
  • DansDeals.com Hat Tips 2
    • View Profile
Re: Amex F/R Master Thread
« Reply #7336 on: November 15, 2016, 08:22:59 PM »
Check which card that email was for, it's probably a charge card.

Got 6 emails for 6 charge cards!

Offline mmgfarb

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2015
  • Posts: 8394
  • Total likes: 1110
  • DansDeals.com Hat Tips 4
    • View Profile
Re: Amex F/R Master Thread
« Reply #7337 on: November 15, 2016, 08:27:40 PM »
Got 6 emails for 6 charge cards!
Yep, each one will have wtvr limit it says in the email. Many times you can go over the limit by a certain amount but they'll decline the charge at some point unlike before.
"JS [is] a fetid cesspool of unvarnished linguistic manure, with lots of useless drivel and post-padding." -Moishebatchy

Offline mgarfin

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Dec 2012
  • Posts: 2596
  • Total likes: 294
  • DansDeals.com Hat Tips 2
    • View Profile
Re: Amex F/R Master Thread
« Reply #7338 on: November 15, 2016, 08:51:44 PM »
Yep, each one will have wtvr limit it says in the email. Many times you can go over the limit by a certain amount but they'll decline the charge at some point unlike before.

But going over will not tiger a new F/R?

Offline mmgfarb

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2015
  • Posts: 8394
  • Total likes: 1110
  • DansDeals.com Hat Tips 4
    • View Profile
Re: Amex F/R Master Thread
« Reply #7339 on: November 15, 2016, 09:44:11 PM »
But going over will not tiger a new F/R?
using a lot of credit on charge cards is always a trigger for FR's so it's best to be careful. On CC's it's best to keep your utilization under 33% of your CL, I would try to do the same with the charge cards although I don't think it's as big of an issue (someone please CMIIW)
"JS [is] a fetid cesspool of unvarnished linguistic manure, with lots of useless drivel and post-padding." -Moishebatchy