Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1851744 times)

Offline davidb

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Re: Amex F/R Master Thread
« Reply #7400 on: December 11, 2016, 03:42:11 AM »
When you applied did you choose sole proprietorship as the business type?
Yes

Offline mmgfarb

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Re: Amex F/R Master Thread
« Reply #7401 on: December 11, 2016, 03:44:02 AM »
Yes
Then tell them that's it's a sole proprietorship so you file under your personal income tax and explain the business to them, you should be fine.
"JS [is] a fetid cesspool of unvarnished linguistic manure, with lots of useless drivel and post-padding." -Moishebatchy

Offline davidb

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Re: Amex F/R Master Thread
« Reply #7402 on: December 11, 2016, 03:45:14 AM »
Then tell them that's it's a sole proprietorship so you file under your personal income tax and explain the business to them, you should be fine.
Will they ask for personal tax returns?

Offline mmgfarb

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Re: Amex F/R Master Thread
« Reply #7403 on: December 11, 2016, 03:45:46 AM »
Will they ask for personal tax returns?
Not unless you're under FR.
"JS [is] a fetid cesspool of unvarnished linguistic manure, with lots of useless drivel and post-padding." -Moishebatchy

Offline davidb

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Re: Amex F/R Master Thread
« Reply #7404 on: December 11, 2016, 03:46:27 AM »
Im not. My personal cards are still open.

Offline davidb

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Re: Amex F/R Master Thread
« Reply #7405 on: December 11, 2016, 03:46:57 AM »
Thanks for your help, will report back.

Offline mmgfarb

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Re: Amex F/R Master Thread
« Reply #7406 on: December 11, 2016, 03:47:17 AM »
Im not. My personal cards are still open.
They can do an FR just for the business.
"JS [is] a fetid cesspool of unvarnished linguistic manure, with lots of useless drivel and post-padding." -Moishebatchy

Offline davidb

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Re: Amex F/R Master Thread
« Reply #7407 on: December 11, 2016, 03:49:14 AM »
They can do an FR just for the business.
How would i know if its a FR?

Offline mmgfarb

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Re: Amex F/R Master Thread
« Reply #7408 on: December 11, 2016, 03:50:24 AM »
How would i know if its a FR?
Ask them, I don't think it is though, someone from the FR department would have called you.
"JS [is] a fetid cesspool of unvarnished linguistic manure, with lots of useless drivel and post-padding." -Moishebatchy

Offline mehag

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Re: Amex F/R Master Thread
« Reply #7409 on: December 21, 2016, 07:37:08 AM »
Hi
I applied for a Amex Business gold card online a month ago. I put my SSN for TAX ID. they wrote that I should call. I called, they asked me the TAX ID, I didn't know what to answer, I said I don't have it handy. they issued the card and said that I should call in upon receival of the card to advice the TAX ID number.
when I received the card I tried to activate online, it said to call to activate. I called, they asked me the Tax ID, I gave them my SSN and they activated the card.
after a month of using the card, I see online that the card is canceled, I called up customer service' they gave me a number to call.
before I'm calling, does anyone have an idea what can be the issue?

Thanks

Offline rollingstone

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Re: Amex F/R Master Thread
« Reply #7410 on: December 21, 2016, 08:39:45 AM »
Hi
I applied for a Amex Business gold card online a month ago. I put my SSN for TAX ID. they wrote that I should call. I called, they asked me the TAX ID, I didn't know what to answer, I said I don't have it handy. they issued the card and said that I should call in upon receival of the card to advice the TAX ID number.
when I received the card I tried to activate online, it said to call to activate. I called, they asked me the Tax ID, I gave them my SSN and they activated the card.
after a month of using the card, I see online that the card is canceled, I called up customer service' they gave me a number to call.
before I'm calling, does anyone have an idea what can be the issue?

Thanks
Which number did they give you?
Should be a quick call when they ask for your tax ID say you are a sole proprietorship buisness.

Offline mehag

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Re: Amex F/R Master Thread
« Reply #7411 on: December 21, 2016, 10:26:28 AM »
Which number did they give you?
Should be a quick call when they ask for your tax ID say you are a sole proprietorship buisness.

you are right
they gave me the new accounts phone number
I called, they wanted to confirm if it's a Sole proprietorship

Thanks

Offline tafastamerubaLOtafasta

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Re: Amex F/R Master Thread
« Reply #7412 on: December 21, 2016, 12:52:03 PM »
so i have had amex cards for a few yes never had any problems. have opened closed cards and always paid on time. recently put a lot of money on my amex gold business and got that my charging suspended. if i cannot prove any income am i done?

Offline rollingstone

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Re: Amex F/R Master Thread
« Reply #7413 on: December 21, 2016, 01:27:41 PM »
so i have had amex cards for a few yes never had any problems. have opened closed cards and always paid on time. recently put a lot of money on my amex gold business and got that my charging suspended. if i cannot prove any income am i done?
Did they ask you to prove your income?

Offline MasterAmex

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Re: Amex F/R Master Thread
« Reply #7414 on: December 22, 2016, 12:16:15 PM »
so i have had amex cards for a few yes never had any problems. have opened closed cards and always paid on time. recently put a lot of money on my amex gold business and got that my charging suspended. if i cannot prove any income am i done?
you have to prove a big income, ppl passed with a 10k income as well.

Offline shulem92

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Re: Amex F/R Master Thread
« Reply #7415 on: December 22, 2016, 12:20:47 PM »
so i have had amex cards for a few yes never had any problems. have opened closed cards and always paid on time. recently put a lot of money on my amex gold business and got that my charging suspended. if i cannot prove any income am i done?
Read up on this thread. Just remember. Possibly the most important thing. Don't tell them anything on the phone which you can't prove! Once u tell them u make x amount of $, they will hold you to your word

Offline ydf

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Re: Amex F/R Master Thread
« Reply #7416 on: December 22, 2016, 02:04:47 PM »
so i have had amex cards for a few yes never had any problems. have opened closed cards and always paid on time. recently put a lot of money on my amex gold business and got that my charging suspended. if i cannot prove any income am i done?
from personal experience = as long u show them u make a income even a small amount (and even only 5 or 10% from how much u told them when opening the card) they will only slash your CL but not close u    good luck!

Offline hide4

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Re: Amex F/R Master Thread
« Reply #7417 on: December 22, 2016, 02:34:45 PM »
you don't have to prove a big income, ppl passed with a 10k income as well.
ftfy

Offline shulem92

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Re: Amex F/R Master Thread
« Reply #7418 on: December 22, 2016, 04:10:47 PM »
you have to prove a big income, ppl passed with a 10k income as well.
I passed with less than 10k

Offline tafastamerubaLOtafasta

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Re: Amex F/R Master Thread
« Reply #7419 on: December 22, 2016, 05:08:45 PM »
right so i techinically am still living at home (with regard to the gov't). so i cant prove anything.