Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1857219 times)

Offline Yhgfkj

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Re: Amex F/R Master Thread
« Reply #7500 on: January 26, 2017, 04:40:08 PM »
Membership Rewards WE'RE SORRY We apologize for the inconvenience, the system is currently unavailable. Please try your request again by refreshing the page.

If you require further assistance please call Membership Rewards® Customer Service at 1-800-AXP-EARN (297-3276). CODE: LA01-101 Would you like to...

Is this FR? Did SC.


Update: Did an amazon re as a test, and it went through. Does that mean no FR?
at an FR your normally able to transfer points ,  so it could be an MR freeze not an FR

Offline Buruch

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Re: Amex F/R Master Thread
« Reply #7501 on: January 26, 2017, 04:45:51 PM »
I have no reason to suspect an MR freeze. Except for hitting 10k at SC on an upgrade from gold to plat to trigger 50k points, but I don't see why that would cause it.

Offline Yhgfkj

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Re: Amex F/R Master Thread
« Reply #7502 on: January 26, 2017, 04:49:51 PM »
I have no reason to suspect an MR freeze. Except for hitting 10k at SC on an upgrade from gold to plat to trigger 50k points, but I don't see why that would cause it.
anyhow seems your fine,  I just pointed out that not being able to use MR points isn't related to an FR

Offline JACKSASSONBK

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Re: Amex F/R Master Thread
« Reply #7503 on: January 26, 2017, 05:41:20 PM »
I need serious help. Pls any info will be much appreciated

I just got a F/R on 1/15 for spending 60K in 2 days in Sam's Club.
Paid the bills back right away, but they still F/R me.
My overall credit line with Amex is over 100k and I spend alot with them constantly.
Account has been active and on time for 7 years.
I also told them the truth about my taxes when I opened the card and they will see that if they got a copy of my taxes.
In addition, I have funds in my account to cover anything. Have private banker at Chase and all that. Great relationship etc.

They asked me for a T4506 form. They have very specific guidelines outlined on the cover form they sent me as well.

Here is the bad news: They claim that they are only allowed to give me 2 chances to fill it out correctly.
The first time I wrote it out by hand, so they rejected it.
The second time I accidentally added my title on under my name, so they rejected that as well.

1/26 - My rep called me back (after a week of me leaving her voicemails) and told me that since I failed the 2 forms they now need to close my accounts.

I demanded a manager contact me for a third chance. So she left my accounts opened and notated on my account for a manager to call me

PLSSSSS help me out!!!

Also - please let me know if I should cash out my MR points. I have about 169K in my account and don't want to lose them.
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Offline Iz

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Re: Amex F/R Master Thread
« Reply #7504 on: January 26, 2017, 07:08:33 PM »
I need serious help. Pls any info will be much appreciated

I just got a F/R on 1/15 for spending 60K in 2 days in Sam's Club.
Paid the bills back right away, but they still F/R me.
My overall credit line with Amex is over 100k and I spend alot with them constantly.
Account has been active and on time for 7 years.
I also told them the truth about my taxes when I opened the card and they will see that if they got a copy of my taxes.
In addition, I have funds in my account to cover anything. Have private banker at Chase and all that. Great relationship etc.

They asked me for a T4506 form. They have very specific guidelines outlined on the cover form they sent me as well.

Here is the bad news: They claim that they are only allowed to give me 2 chances to fill it out correctly.
The first time I wrote it out by hand, so they rejected it.
The second time I accidentally added my title on under my name, so they rejected that as well.

1/26 - My rep called me back (after a week of me leaving her voicemails) and told me that since I failed the 2 forms they now need to close my accounts.

I demanded a manager contact me for a third chance. So she left my accounts opened and notated on my account for a manager to call me

PLSSSSS help me out!!!

Also - please let me know if I should cash out my MR points. I have about 169K in my account and don't want to lose them.
I would assume that it's over. I would sell/use the points, and proactively close the accounts, before they do. But I'm not such an expert. Let's see what the experts say.

Offline tzifanya54

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Re: Amex F/R Master Thread
« Reply #7505 on: January 27, 2017, 01:35:07 AM »
I would assume that it's over. I would sell/use the points, and proactively close the accounts, before they do. But I'm not such an expert. Let's see what the experts say.
I would say wait for the manger to call but transfer out MR. If they need to close your accounts, likely they will let you close them yourself.

Offline LoLo

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Re: Amex F/R Master Thread
« Reply #7506 on: January 27, 2017, 01:39:24 AM »
I would say wait for the manger to call but transfer out MR. If they need to close your accounts, likely they will let you close them yourself.
He should have ~30 days to transfer his points even if they close.

Offline JACKSASSONBK

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Re: Amex F/R Master Thread
« Reply #7507 on: January 27, 2017, 02:05:35 AM »
He should have ~30 days to transfer his points even if they close.

That's good to know. Thanks so much for helping me out!

Regarding managers, has anyone had experience being able to talk them into allowing a third form? Or getting them to verify income some other way. Any info would be much appreciated
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Offline shulem92

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Re: Amex F/R Master Thread
« Reply #7508 on: January 27, 2017, 03:00:39 AM »
That's good to know. Thanks so much for helping me out!

Regarding managers, has anyone had experience being able to talk them into allowing a third form? Or getting them to verify income some other way. Any info would be much appreciated
At this point, if they give you another chance they will probably require you to send in your tax returns. If you start finagling to try and send in bank statements at this point, they may get suspicious. They want to ensure that you're not a credit risk to them. On that note, they have a policy that if you file wrongly twice they just shut you down. You want to come out strong to the manager that you have a very solid credit rating. You had an amazing business opportunity, and you went for it. There was never any risk to them as you had the money in your bank (as you have already paid up). Tell them that you have a great history with them, it will kill you if they put you out of business. Plead with the manager that you made a simple mistake filling out the form, and it didn't go through because of that simple mistake, not because you're a credit risk. On that note, good luck!

Offline JACKSASSONBK

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Re: Amex F/R Master Thread
« Reply #7509 on: January 27, 2017, 08:47:32 AM »
At this point, if they give you another chance they will probably require you to send in your tax returns. If you start finagling to try and send in bank statements at this point, they may get suspicious. They want to ensure that you're not a credit risk to them. On that note, they have a policy that if you file wrongly twice they just shut you down. You want to come out strong to the manager that you have a very solid credit rating. You had an amazing business opportunity, and you went for it. There was never any risk to them as you had the money in your bank (as you have already paid up). Tell them that you have a great history with them, it will kill you if they put you out of business. Plead with the manager that you made a simple mistake filling out the form, and it didn't go through because of that simple mistake, nbecause you're a credit risk. On that note, good luck!

Awesome! These were my plans to the tee. You are on the ball!
Thanks for all the help.
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Offline mmgfarb

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Re: Amex F/R Master Thread
« Reply #7510 on: January 27, 2017, 08:56:20 AM »
Awesome! These were my plans to the tee. You are on the ball!
Thanks for all the help.
Good luck!
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Re: Amex F/R Master Thread
« Reply #7511 on: January 27, 2017, 10:00:05 AM »
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Re: Amex F/R Master Thread
« Reply #7512 on: January 28, 2017, 08:40:05 PM »
I didn't need any business documents (as several DDFers predicted). Received emails re new CL yesterday. 24 hours later, rep called to give the all clear. Start to finish: 10 days. Back to Sam's we go... :)
Did they end up giving you a reason for the FR or questioning the sams charges or other charges?
What was the change in CL?
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Re: Amex F/R Master Thread
« Reply #7513 on: January 28, 2017, 09:06:17 PM »
Did they end up giving you a reason for the FR or questioning the sams charges or other charges?
What was the change in CL?
Their reason was unintelligible. Check your PMs. ;)

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Re: Amex F/R Master Thread
« Reply #7514 on: January 30, 2017, 10:06:46 PM »
 got shut down from Amex in July, the letter states you have 90 days to redeem MR, not 30.

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Re: Amex F/R Master Thread
« Reply #7515 on: January 30, 2017, 11:43:49 PM »
I currently have 6 charge cards and 5 credit cards (including biz) open from Amex.
I'm under FR and I'm sending in the 4506T. I make 50k on the books. Do you guys think I should proactively close the cards I don't care about? Have there been reports of Reps saying "you passed but you can't keep all your cards"?

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Re: Amex F/R Master Thread
« Reply #7516 on: January 30, 2017, 11:55:35 PM »
I currently have 6 charge cards and 5 credit cards (including biz) open from Amex.
I'm under FR and I'm sending in the 4506T. I make 50k on the books. Do you guys think I should proactively close the cards I don't care about? Have there been reports of Reps saying "you passed but you can't keep all your cards"?
You should pass with imposed limits on charge cards, without closing anything.
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
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Re: Amex F/R Master Thread
« Reply #7517 on: January 31, 2017, 12:00:29 AM »
I currently have 6 charge cards and 5 credit cards (including biz) open from Amex.
I'm under FR and I'm sending in the 4506T. I make 50k on the books. Do you guys think I should proactively close the cards I don't care about? Have there been reports of Reps saying "you passed but you can't keep all your cards"?

You should pass with imposed limits on charge cards, without closing anything.
+1. Therefore don't close any cards. They see whatever you have now. You're going to want whatever credit you have after the slash, because it may not be alot

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Re: Amex F/R Master Thread
« Reply #7518 on: January 31, 2017, 12:28:32 AM »
+1. Therefore don't close any cards. They see whatever you have now. You're going to want whatever credit you have after the slash, because it may not be alot
Thank you very much.

On line 3 of the 4506-T, it says name, address....
However, in the instructions, it just says "enter your current address"... and makes no mention of name.
Which one is it? TIA

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Re: Amex F/R Master Thread
« Reply #7519 on: January 31, 2017, 12:30:55 AM »
Thank you very much.

On line 3 of the 4506-T, it says name, address....
However, in the instructions, it just says "enter your current address"... and makes no mention of name.
Which one is it? TIA
Sorry not sure. I managed to avoid the dreaded 4506-T. Got away with bank statements