Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1855731 times)

Offline stever

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Re: Re: Earn miles/points with Amazon payments using a credit card
« Reply #1000 on: February 17, 2012, 02:07:20 PM »
what do u mean more than 1k, on a few accounts?

Offline AsherO

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Re: Re: Earn miles/points with Amazon payments using a credit card
« Reply #1001 on: February 17, 2012, 02:07:43 PM »
Which is why I wanted to know if he was doing more than the norm

Fair enough.

If i send them in tax returns and bank statements which have me and my husbands name will they then f/r my husband too?

Does it pay to cancel my cards before they close mine?

Will I lose my points?  will my husband lose his starwoods points?

They might F/R your spouse regardless, or not...

If you know they'll close your cards it pays to cancel them, but it's hard to know for sure (when they know 100% they'll close, they don't typically give you a heads up).

You will have 90 days from account closure to redeem MR points. You might lose points that didn't post yet. Any points already transferred to a partner (e.g. SPG, DL, Hilton etc.) won't be lost.
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Offline Shkop

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Re: Re: Earn miles/points with Amazon payments using a credit card
« Reply #1002 on: February 17, 2012, 02:10:09 PM »
What do I gain by closing first? Either way it goes on the record, no?
A democracy is a form of government, not an intrinsic truth

Offline AsherO

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Re: Re: Earn miles/points with Amazon payments using a credit card
« Reply #1003 on: February 17, 2012, 02:14:32 PM »
What do I gain by closing first? Either way it goes on the record, no?

It'll go on the record as closed by consumer's request, as opposed to closed by issuer which may be a red flag later on.

I have two 'closed by issuer' accounts, IIRC, but haven't applied since those got onto my report. Anyone have any experience with this?
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Offline Saver2000

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Re: Re: Earn miles/points with Amazon payments using a credit card
« Reply #1004 on: February 17, 2012, 02:33:31 PM »
Mods, pleade fork over the last few posts to the FR thread.

AsherO and bubbles,  do mind continuing your conversation in the fr thread? Thanx

Offline HelpMe

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Re: Re: Earn miles/points with Amazon payments using a credit card
« Reply #1005 on: February 17, 2012, 02:40:31 PM »
What do I gain by closing first? Either way it goes on the record, no?
The belief is if you close your cards before Amex does you will have a better chance to be approved when you apply for Amex again.
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Offline AsherO

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Re: Re: Earn miles/points with Amazon payments using a credit card
« Reply #1006 on: February 17, 2012, 02:41:57 PM »
The belief is if you close your cards before Amex does you will have a better chance to be approved when you apply for Amex again.

+1, but I'm not sure there's actually any truth to that belief.
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Offline HelpMe

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Re: Re: Earn miles/points with Amazon payments using a credit card
« Reply #1007 on: February 17, 2012, 02:47:11 PM »
+1, but I'm not sure there's actually any truth to that belief.
I do know of someone that was approved after closing his cards. It was like 6 months later but I am not exactly sure. I will see if I can find it somewhere. It is also possible even if he let Amex close the cards he still would have been approved.
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Re: Re: Earn miles/points with Amazon payments using a credit card
« Reply #1008 on: February 17, 2012, 02:49:03 PM »
I do know of someone that was approved after closing his cards. It was like 6 months later but I am not exactly sure. I will see if I can find it somewhere. It is also possible even if he let Amex close the cards he still would have been approved.

Precisely my point, and what my F/R agent implied as well.
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Offline HelpMe

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Re: Re: Earn miles/points with Amazon payments using a credit card
« Reply #1009 on: February 17, 2012, 02:52:40 PM »
Precisely my point, and what my F/R agent implied as well.
There is one way you can find out or at least add another data point. Do you feel lucky?   :)
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Offline AsherO

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Re: Re: Earn miles/points with Amazon payments using a credit card
« Reply #1010 on: February 17, 2012, 03:40:05 PM »
There is one way you can find out or at least add another data point. Do you feel lucky?   :)

I'm planning an AOR in March/April and I don't want to disrupt that by applying now.
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Offline Dan

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Re: Re: Earn miles/points with Amazon payments using a credit card
« Reply #1011 on: February 17, 2012, 04:31:38 PM »
The belief is if you close your cards before Amex does you will have a better chance to be approved when you apply for Amex again.
I tend to believe that as well.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline joey89

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Re: Amex Financial Review
« Reply #1012 on: February 17, 2012, 05:10:33 PM »
I tend to believe that as well.
Any concrete reason for that belief?

Offline askmoses

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Re: Amex Financial Review
« Reply #1013 on: February 18, 2012, 08:59:36 PM »
I posted some on this topic after my own FR from Amex. I had to shut down 4 amex card before they would shut me down. Took two years of trying but I finally just got approved for my first amex since then. It did take me having to pay the IRS to send a 4506 original form to them(4506-T which is free wasn't good enough for the Amex Media Dept). They approved me on a much smaller line but at least I finally got my foot back in the door!

Offline AsherO

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Re: Amex Financial Review
« Reply #1014 on: February 18, 2012, 09:01:18 PM »
I posted some on this topic after my own FR from Amex. I had to shut down 4 amex card before they would shut me down. Took two years of trying but I finally just got approved for my first amex since then. It did take me having to pay the IRS to send a 4506 original form to them(4506-T which is free wasn't good enough for the Amex Media Dept). They approved me on a much smaller line but at least I finally got my foot back in the door!

Who? What? How?
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Re: Amex Financial Review
« Reply #1015 on: February 18, 2012, 09:06:19 PM »
Any concrete reason for that belief?
logic. as far as any other bank is concerned when they see that on your report they dont think it was bec you used amazon payments or added to many au or any other fry trig,  they see you as someone who was closed down = risk, it can be fraud related or any other reason  . evan when you reapply with amex they dont try to figure out y your were closed they just see you are not wanted as a customer

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Re: Amex Financial Review
« Reply #1016 on: February 18, 2012, 09:08:03 PM »
at least I finally got my foot back in the door!
they might make you go thru that again for each limb

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Re: Amex Financial Review
« Reply #1017 on: February 18, 2012, 09:47:13 PM »
Question:

You get F/rd. Dang.

They say; fork over bank stmnts and tax returns. Dang.

You don't think you will live through this..although who knows....

Do you:

Fork over info
Fork over info AND close accounts to prevent being closed by them
close accounts and NOT fork over info (why give them your life on file if you don't have to)

Point is, if you plan on closing the accounts anyhow, is there a reason to send them what they want or is it then irrelevant. I heard, if you do not send the info they will never again allow you to get an amex card but if they close your accounts then in a couple months you should be ok. If this is true then the best move may be to fork over info AND close accounts so they don't punish you eternally and it shows up that you closed it as apposed to them.

Any information (as opposed to speculation) is GREATLY appreciated
A democracy is a form of government, not an intrinsic truth

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Re: Amex Financial Review
« Reply #1018 on: February 18, 2012, 09:54:56 PM »
Question:

You get F/rd. Dang.

They say; fork over bank stmnts and tax returns. Dang.

You don't think you will live through this..although who knows....

Do you:

Fork over info
Fork over info AND close accounts to prevent being closed by them
close accounts and NOT fork over info (why give them your life on file if you don't have to)

Point is, if you plan on closing the accounts anyhow, is there a reason to send them what they want or is it then irrelevant. I heard, if you do not send the info they will never again allow you to get an amex card but if they close your accounts then in a couple months you should be ok. If this is true then the best move may be to fork over info AND close accounts so they don't punish you eternally and it shows up that you closed it as apposed to them.

Any information (as opposed to speculation) is GREATLY appreciated
Answer:

Spoon (or: fork) over the 65 pages of this thread, and decide yourself.
Everybody has different experiences, and nobody has inside info to help you with your decision.
That's the purpose of a thread! ;)
Side income is the most solid income... בדוק ומנוסה

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Re: Amex Financial Review
« Reply #1019 on: February 18, 2012, 09:59:53 PM »
Answer:

Spoon (or: fork) over the 65 pages of this thread, and decide yourself.
Everybody has different experiences, and nobody has inside info to help you with your decision.
That's the purpose of a thread! ;)
i think he wants to be forkfed