Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1851928 times)

Offline AJK

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Re: Amex F/R Master Thread
« Reply #1180 on: May 03, 2012, 09:24:47 PM »
The only way they will take only bank statements is if you convince them to take only bank statements.

You can't just send in bank statements when they ask for 4506 and hope that will quell the uprising...

And AFAIK, the only benefit to preemptively closing your accounts before AmEx does is so that your CR is not littered with "Closed by Issuer" notations (thought to disincline future creditors from extending credit).
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

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Re: Amex F/R Master Thread
« Reply #1181 on: May 03, 2012, 10:21:47 PM »
in beginging i convinced them that i could just give in my bank statements but than a couple of days later they said they cant contiue the f/r without some type of proof of income?

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Re: Amex F/R Master Thread
« Reply #1182 on: May 03, 2012, 10:24:25 PM »


And AFAIK, the only benefit to preemptively closing your accounts before AmEx does is so that your CR is not littered with "Closed by Issuer" notations (thought to disincline future creditors from extending credit).
[/quote]
so if i cancel myself it could still hold me back from getting a card from them in the future?

Offline AJK

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Re: Amex F/R Master Thread
« Reply #1183 on: May 03, 2012, 10:31:08 PM »
so if i cancel myself it could still hold me back from getting a card from them in the future?

Absolutely.

Simply cancelling without providing them documentation they're seeking will almost surely result in them F/Ring any future application you may make. So pay now or pay later it seems.
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Re: Amex F/R Master Thread
« Reply #1184 on: May 04, 2012, 12:31:38 AM »
Simply cancelling without providing them documentation they're seeking will almost surely result in them F/Ring any future application you may make. So pay now or pay later it seems.

That's not too bad, if (that's a big if...) he doesn't plan on applying for a year, he can file taxes next year and fill our a 4506 if/when necessary.
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Offline HelpMe

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Re: Amex F/R Master Thread
« Reply #1185 on: May 04, 2012, 12:35:53 AM »
so if i cancel myself it could still hold me back from getting a card from them in the future?
It also gives you the opportunity when you apply next time to make sure everything you put on your application you are able to document.
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Offline AJK

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Re: Amex F/R Master Thread
« Reply #1186 on: May 04, 2012, 12:41:18 AM »
That's not too bad, if (that's a big if...) he doesn't plan on applying for a year, he can file taxes next year and fill our a 4506 if/when necessary.

Exactly. I'm only pointing out that he won't be able to avoid this process by proactively cancelling his cards, instead of having them cancelled.
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Re: Amex F/R Master Thread
« Reply #1187 on: May 04, 2012, 12:53:08 AM »
so im better off canceling my cards myself basically & doesnt mean i will get away with it next time

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Re: Amex F/R Master Thread
« Reply #1188 on: May 09, 2012, 03:27:49 AM »
just saw a soft pull on my CR from 'amex account review‘ I always see soft pull from amex,amex serviced by cic' etc. but I never came across amex account review.
does that have to turn on a red light ?
anyone here suffering an f/r saw the same?
I'm just say'in©®

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Re: Amex F/R Master Thread
« Reply #1189 on: May 09, 2012, 03:34:20 AM »
just saw a soft pull on my CR from 'amex account review‘ I always see soft pull from amex,amex serviced by cic' etc. but I never came across amex account review.
does that have to turn on a red light ?
anyone here suffering an f/r saw the same?

Where are you getting a report that shows your soft pulls?
DDF FFB (Forum From Birth)

Offline aryeh1

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Re: Amex F/R Master Thread
« Reply #1190 on: May 09, 2012, 03:55:42 AM »
just saw a soft pull on my CR from 'amex account review‘ I always see soft pull from amex,amex serviced by cic' etc. but I never came across amex account review.
does that have to turn on a red light ?
anyone here suffering an f/r saw the same?
no I always see that

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Re: Re: Amex F/R Master Thread
« Reply #1191 on: May 09, 2012, 06:07:31 AM »
no I always see that
in my case it shows up the exact same date I was hard pulled by a Chase app.
is that the case by you ?
I'm just say'in©®

Offline creditor

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Re: Re: Amex F/R Master Thread
« Reply #1192 on: May 09, 2012, 06:08:28 AM »
Where are you getting a report that shows your soft pulls?
I'm inrolled in credit secure from amex
I'm just say'in©®

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Re: Amex F/R Master Thread
« Reply #1193 on: May 09, 2012, 10:40:06 AM »
I just did a 4b app with amex, I called and got all of them approved, the starwood card I was told I will get in 24-72 hours, the two delta cards I was told that I will receive in 10 to 13 days, since it will be "manualy reviewed by a team to set a proper apr".
 Does this mean anything? and should I pull all my points out af amex?

Offline AJK

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Re: Amex F/R Master Thread
« Reply #1194 on: May 09, 2012, 01:16:19 PM »
I just did a 4b app with amex, I called and got all of them approved, the starwood card I was told I will get in 24-72 hours, the two delta cards I was told that I will receive in 10 to 13 days, since it will be "manualy reviewed by a team to set a proper apr".
 Does this mean anything? and should I pull all my points out af amex?

Officially, not necessary.
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Re: Amex F/R Master Thread
« Reply #1195 on: May 09, 2012, 01:45:03 PM »
Officially, not necessary.

please explain
 but does this indicate a F/R?

Offline AJK

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Re: Amex F/R Master Thread
« Reply #1196 on: May 09, 2012, 01:47:12 PM »
please explain
 but does this indicate a F/R?

I don't know if you'll be F/R'd or not, but if I had to guess based on the "manualy reviewed by a team to set a proper apr" I'd say no. But, then again, you did sign up for 4 AmEx cards in one shot. I'd have advised against so many personally.

In any case, what meant by the above post is that even if you are F/R'd, you're still officially given 30 days to transfer/use your remaining MR.
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Re: Amex F/R Master Thread
« Reply #1197 on: May 14, 2012, 05:49:54 PM »
Just applied for a friend. Got a message that i must call to discuss application, or they will contact me after 2-3 days. Right away checked app status online and saw was approved.
The message to call them was something I never encountered by an application, either approved or notified by 7-10 days. Anything to worry about or once its approved, just to ignore message?

Offline Drago

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Re: Amex F/R Master Thread
« Reply #1198 on: May 15, 2012, 01:35:33 AM »
Just applied for a friend. Got a message that i must call to discuss application, or they will contact me after 2-3 days. Right away checked app status online and saw was approved.
The message to call them was something I never encountered by an application, either approved or notified by 7-10 days. Anything to worry about or once its approved, just to ignore message?
I don't think you have anything to worry about. Since its anyhow approved, I can't see why you would need to call up. Wait to see if they call you again.

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Re: Amex F/R Master Thread
« Reply #1199 on: May 15, 2012, 03:24:54 AM »
I don't think you have anything to worry about. Since its anyhow approved, I can't see why you would need to call up. Wait to see if they call you again.

they did that to me on a biz card , wanted to cfm phone address etc -- i never called-- called recon was apprvd , recon told me why they called