Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1857298 times)

Offline Jay the PRESIDENT

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Re: Amex F/R Master Thread
« Reply #1460 on: August 21, 2012, 11:14:59 PM »
What's the worst case scenario if send in low income? 

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Re: Amex F/R Master Thread
« Reply #1461 on: August 21, 2012, 11:26:56 PM »
i think he was under a minor fr not so much about income more about id and they want tax papers for id

Not according to this post:

i didn't receive my cards yet as i'm overseas, but as soon as i get back i'll check. the thing is the entire time they were reviewing me, i spoke to 4 people, each one i asked what is a "worst case scenario" and they said so long as you send in your 4506T "we won't close your accounts!" - they did say they might apply limits. B"h tho i can now say i'm a survivor!
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Offline Mimi K.

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Re: Amex F/R Master Thread
« Reply #1462 on: August 22, 2012, 02:23:37 PM »
how is the mb active? during a fr all accounts are suspended
There are different types of F/Rs
When its on an application it doesn't affect the current accounts
thats why I will not reply or send anything in!
the 4056T will be disastrous !  :-X

Does the address on the app match the address associated with tie other AMEX accounts?
If yes, just ask them to match it.
keep dreaming.  ::)
they already have it from an old starwoods. 
they said it must be signed by a bank manager w/ a phone number that he can be reached for reference
Either way I'm just gonna let it go  :(
"Life, Liberty and the Pursuit of Free Stuff!" 8)

Offline meshugener

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Re: Amex F/R Master Thread
« Reply #1463 on: August 22, 2012, 03:57:36 PM »
I'm not dreaming.
I'm telling you, I had the same story with my mother's app (without IRS form though) and I asked them why don't you look up the address of my existing accounts, they looked up, it had a minor difference (the layout of APT #) transferrd to supervisor who cleared it with no problem.
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Re: Amex F/R Master Thread
« Reply #1464 on: August 22, 2012, 10:18:50 PM »
There are different types of F/Rs
When its on an application it doesn't affect the current accounts
thats why I will not reply or send anything in!

the 4056T will be disastrous !  :-X
keep dreaming.  ::)
they already have it from an old starwoods. 
they said it must be signed by a bank manager w/ a phone number that he can be reached for reference
Either way I'm just gonna let it go  :(
thats def not a rule. that may be the case for you

Offline Mimi K.

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Re: Amex F/R Master Thread
« Reply #1465 on: August 24, 2012, 01:55:25 PM »
I'm not dreaming.
I'm telling you, I had the same story with my mother's app (without IRS form though) and I asked them why don't you look up the address of my existing accounts, they looked up, it had a minor difference (the layout of APT #) transferrd to supervisor who cleared it with no problem.
I also had a funny apt# but once the ask for the 4056T they won't budge
thats def not a rule. that may be the case for you
I hope you are wrong
That has been my experience but as always YMMV!
"Life, Liberty and the Pursuit of Free Stuff!" 8)

Offline mmermss

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Re: Amex F/R Master Thread
« Reply #1466 on: August 24, 2012, 02:03:33 PM »
@mimi- u wrote previously amex asked for confirmation of address from bank.  they did that to me to and i mustve sent it 4 different letters from TD and every time i called after they said something else was missing in the letter.  in short everyone in amex says something else should be on letter.
did you send in a letter? if yes what bank bec TD is giving me a hard time giving me letters..they say they dont give letters and they dont sign them,..i got them to stamp it..wasnt good enough for amex.
i have applied for plat and gold around 2 months ago and still dealing with letter of confirmation and a 4056T...nothing is good enough for amex. the only reason why im still trying is bec i got preselected for 100k points on plat and 50k points on gold
It's not about the quantity of your posts.  It's about the quality.

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Re: Amex F/R Master Thread
« Reply #1467 on: August 24, 2012, 02:47:57 PM »
@mimi- u wrote previously amex asked for confirmation of address from bank.  they did that to me to and i mustve sent it 4 different letters from TD and every time i called after they said something else was missing in the letter.  in short everyone in amex says something else should be on letter.
did you send in a letter? if yes what bank bec TD is giving me a hard time giving me letters..they say they dont give letters and they dont sign them,..i got them to stamp it..wasnt good enough for amex.
i have applied for plat and gold around 2 months ago and still dealing with letter of confirmation and a 4056T...nothing is good enough for amex. the only reason why im still trying is bec i got preselected for 100k points on plat and 50k points on gold

I had a similar experience with the bank letter, everyone you speak to tells you something else. still not resolved

Offline mmermss

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Re: Amex F/R Master Thread
« Reply #1468 on: August 24, 2012, 03:53:47 PM »
I had a similar experience with the bank letter, everyone you speak to tells you something else. still not resolved
i kindve told them straight up...u dont know what ur talking about...the guy i spoke to 5 minutes ago said something else.  did anyone ever send in a letter that was accepted? what did it say on it?
It's not about the quantity of your posts.  It's about the quality.

Offline Mimi K.

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Re: Amex F/R Master Thread
« Reply #1469 on: August 24, 2012, 05:38:48 PM »
@mimi- u wrote previously amex asked for confirmation of address from bank.  they did that to me to and i mustve sent it 4 different letters from TD and every time i called after they said something else was missing in the letter.  in short everyone in amex says something else should be on letter.
did you send in a letter? if yes what bank bec TD is giving me a hard time giving me letters..they say they dont give letters and they dont sign them,..i got them to stamp it..wasnt good enough for amex.
i have applied for plat and gold around 2 months ago and still dealing with letter of confirmation and a 4056T...nothing is good enough for amex. the only reason why im still trying is bec i got preselected for 100k points on plat and 50k points on gold
I had a similar experience with the bank letter, everyone you speak to tells you something else. still not resolved
They want a letter on a bank letterhead stating your address and signed by a bank manager or someone with a direct extension that they can call to verify.  ::)
Most Banks have no idea or no interest in getting involved!  >:(
My suggestion is to write up a draft for the Bank employee to work off!
Good Luck
and as always YMMV!
Most people do not get it right on the first try!
I guess it also depends on which CSR receives the letter!
"Life, Liberty and the Pursuit of Free Stuff!" 8)

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Re: Amex F/R Master Thread
« Reply #1470 on: August 24, 2012, 06:42:22 PM »
They want a letter on a bank letterhead stating your address and signed by a bank manager or someone with a direct extension that they can call to verify.  ::)
Most Banks have no idea or no interest in getting involved!  >:(
My suggestion is to write up a draft for the Bank employee to work off!
Good Luck
and as always YMMV!
Most people do not get it right on the first try!
I guess it also depends on which CSR receives the letter!

The letter is not clear that you need to send in the original letter head from the bank, it seems to say that you can either mail or fax it in, first i faxed a number of times, then i sent with fedex, each time they had a different glitch and a different story, still working on it.

Offline mmermss

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Re: Amex F/R Master Thread
« Reply #1471 on: August 24, 2012, 06:47:58 PM »
They want a letter on a bank letterhead stating your address and signed by a bank manager or someone with a direct extension that they can call to verify.  ::)
Most Banks have no idea or no interest in getting involved!  >:(
My suggestion is to write up a draft for the Bank employee to work off!
Good Luck
and as always YMMV!
Most people do not get it right on the first try!
I guess it also depends on which CSR receives the letter!


i know TD really has no interest. i had to kinda beg them i need the letter.

i would write up a draft if i knew exactly what amex wants...

The letter is not clear that you need to send in the original letter head from the bank, it seems to say that you can either mail or fax it in, first i faxed a number of times, then i sent with fedex, each time they had a different glitch and a different story, still working on it.

how can you fax it in? it wont be the original then...amex told me you cant fax it in.
It's not about the quantity of your posts.  It's about the quality.

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Re: Amex F/R Master Thread
« Reply #1472 on: August 24, 2012, 07:02:54 PM »
They want a letter on a bank letterhead stating your address and signed by a bank manager or someone with a direct extension that they can call to verify.  ::)
Most Banks have no idea or no interest in getting involved!  >:(
My suggestion is to write up a draft for the Bank employee to work off!
Good Luck
and as always YMMV!
Most people do not get it right on the first try!
I guess it also depends on which CSR receives the letter!
Wells Fargo bank would do it for me, But sovereign did.
I actually needed it twice, both times sovereign was very accommodating, and gave me the letter and a biz card...

After you send it in, you gotta be on top of it and call them ect...

Offline mmermss

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Re: Amex F/R Master Thread
« Reply #1473 on: August 24, 2012, 07:06:02 PM »
Wells Fargo bank would do it for me, But sovereign did.
I actually needed it twice, both times sovereign was very accommodating, and gave me the letter and a biz card...

After you send it in, you gotta be on top of it and call them ect...

if i just signed up to chase checking a few weeks ago..do you think chase would give it? or amex would accept it?
It's not about the quantity of your posts.  It's about the quality.

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Re: Amex F/R Master Thread
« Reply #1474 on: August 24, 2012, 07:08:49 PM »
if i just signed up to chase checking a few weeks ago..do you think chase would give it? or amex would accept it?
Doesnt make a difference how long you had the account open for, all they want it a letter from a Bank confirming your address...

Offline rcarentals

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Re: Amex F/R Master Thread
« Reply #1475 on: August 25, 2012, 09:46:00 PM »
missed the call from amex telling me my review was over.. it took them almost 2 weeks.
i sent in the papers on the 3rd day, and they had it suspended till now.
but B"H even tho i got my charge cards lower limited, my starwood preffered business stayed with its limit of 18,700$
again i reported about 6500$ worth of income - and i  got 5k on the plat charge - and 3k on the business gold - 3k on the personal preffered gold. good luck to everyone else!
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Re: Amex F/R Master Thread
« Reply #1476 on: August 25, 2012, 10:23:56 PM »
Wells Fargo bank would do it for me, But sovereign did.
I actually needed it twice, both times sovereign was very accommodating, and gave me the letter and a biz card...
My friend had the opposite experience
Total frustration W/ Sovereign And Success W/ Wells Fargo!
YMMV!
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Re: Amex F/R Master Thread
« Reply #1477 on: August 25, 2012, 10:27:09 PM »
My friend had the opposite experience
Total frustration W/ Sovereign And Success W/ Wells Fargo!
YMMV!
Funny!

 I went to the small Sovereign bank in Lakewood. I find that the small bank - they are more accommodating and friendlier
 


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Re: Amex F/R Master Thread
« Reply #1478 on: August 25, 2012, 10:31:34 PM »
The letter is not clear that you need to send in the original letter head from the bank, it seems to say that you can either mail or fax it in, first i faxed a number of times, then i sent with fedex, each time they had a different glitch and a different story, still working on it.
how can you fax it in? it wont be the original then...amex told me you cant fax it in.
I know people who had success with faxing it in but it seems with F/Rs every CSR has a different idea of what is required
I guess if you would send the same one in again you would get a different reason why its no good!  ::)

I thought of something over Shabbos.
What if you would open a Savings or Checking account with Amex themselves?!?
would they give themselves a letter?  ???
or just check the files or something?  :-\
I get these adverts in statements all the time?
Who knows?!?
"Life, Liberty and the Pursuit of Free Stuff!" 8)

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Re: Amex F/R Master Thread
« Reply #1479 on: August 25, 2012, 10:37:08 PM »
I know people who had success with faxing it in but it seems with F/Rs every CSR has a different idea of what is required
I guess if you would send the same one in again you would get a different reason why its no good!  ::)

I thought of something over Shabbos.
What if you would open a Savings or Checking account with Amex themselves?!?
would they give themselves a letter?  ???
or just check the files or something?  :-\
I get these adverts in statements all the time?
Who knows?!?
I actually opened and Amex savings cuz I was having a hard time getting on, they always wanted the 4607 - The one I have to pay for and a letter...

The savings account didnt help anything