Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1866931 times)

Offline AJK

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Re: Amex F/R Master Thread
« Reply #1920 on: December 11, 2012, 04:02:07 PM »
Spending a quarter million dollars in 2 months and my taxes are not that exciting do I stand a chance at staying opened ?
If I do get shut where should I turn for that kind of spending for the best points ?

It seems your chances are good to stay open, but they'll surely cut your limits.
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Offline mow

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Re: Amex F/R Master Thread
« Reply #1921 on: December 11, 2012, 04:05:03 PM »
That's ok it was worth it for that but to get shut down I'm not sure

Offline MEIR613

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Re: Amex F/R Master Thread
« Reply #1922 on: December 11, 2012, 04:15:37 PM »
thats not why they F/red me. sorry maybe next time you can get me  :P

I'm not here to get you. It was bothering when people were adding au like water meanwhile its a huge fr risk. That's it.


Offline AJK

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Re: Amex F/R Master Thread
« Reply #1923 on: December 11, 2012, 04:17:13 PM »
That's ok it was worth it for that but to get shut down I'm not sure

As long as you're showing income, the trend is they'll just cut your lines.
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Offline elikay

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Re: Amex F/R Master Thread
« Reply #1924 on: December 14, 2012, 01:47:17 PM »
wiki'd

Offline Yaalili

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Re: Amex F/R Master Thread
« Reply #1925 on: December 15, 2012, 07:05:37 PM »
They wrote its suspended and in 7 days if I don't call it'll be shut down

Got the same e-mail for all of my accounts too, could i just call to close them?

Offline Reb Moshe

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Re: Amex F/R Master Thread
« Reply #1926 on: December 16, 2012, 09:12:15 AM »
Anybody here went through an F/R, closed all their Amex cards and after some time had a smooth transition with applying for new cards without being requested F/R docs?
I got SPG 2 years ago and after having card for 3 weeks got FRd, now I applied for Amex Gold and got FRd even before getting approved, so IME it does NOT work.

It could be other people have better luck though

Offline Chaikel

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Re: Amex F/R Master Thread
« Reply #1927 on: December 16, 2012, 10:36:37 AM »
I got SPG 2 years ago and after having card for 3 weeks got FRd, now I applied for Amex Gold and got FRd even before getting approved, so IME it does NOT work.

It could be other people have better luck though
Did you close your cards, or did amex close them?
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Offline Reb Moshe

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Re: Amex F/R Master Thread
« Reply #1928 on: December 16, 2012, 10:47:45 AM »
Did you close your cards, or did amex close them?
I requested them to be closed because of the FR, which on my credit report says '. Closed at customers requested'

Offline Ergel

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Re: Amex F/R Master Thread
« Reply #1929 on: December 16, 2012, 10:55:19 AM »
Life isn't about checking the boxes. Nobody cares.

Offline elikay

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Re: Re: Amex F/R Master Thread
« Reply #1930 on: December 16, 2012, 11:45:23 AM »

Offline m65

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amex shutdown
« Reply #1931 on: December 16, 2012, 07:48:38 PM »
about 5-6 yrs ago i had a starwoods card which was shutdown after a few months by amex because i couldnt prove the income i had claimed
if i apply again now will i have trouble?

Offline txtmax4

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Re: amex shutdown
« Reply #1932 on: December 16, 2012, 07:49:33 PM »
about 5-6 yrs ago i had a starwoods card which was shutdown after a few months by amex because i couldnt prove the income i had claimed
if i apply again now will i have trouble?
What's the worst that could happen?
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Offline syp5

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Re: Amex F/R Master Thread
« Reply #1933 on: December 17, 2012, 12:11:54 AM »
You typically have 30 days to redeem/transfer them.
Actually if amex closes the account you will lose the points as per t&c;
 If for any reason we cancel any Linked Account (including because of your death, bankruptcy or insolvency), any points accrued in your program account will be forfeited. If we reinstate the Linked Account(s) within one year of cancellation, any points accrued in your program account may be converted into a participating Frequent Customer program or redeemed for a reward, provided all other conditions set forth herein have been met.
If you voluntarily cancel enrollment in the program or cancel all Linked Accounts enrolled in the program but keep at least one AMEX Card open and in good standing, you will have up to 30 days from date of cancellation to redeem the points accrued in the program account.
 I just got fr'ed, they closed my accounts and my points are no longer showing up.

Offline meshugener

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Re: Amex F/R Master Thread
« Reply #1934 on: December 17, 2012, 01:04:42 AM »
Did you try calling them?
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Offline Cbs

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Re: Amex F/R Master Thread
« Reply #1935 on: December 17, 2012, 04:01:06 AM »
Got the same e-mail for all of my accounts too, could i just call to close them?
so i called up and they said i can send in bank statements. lets hope for the best

Offline Yaalili

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Re: Amex F/R Master Thread
« Reply #1936 on: December 17, 2012, 07:23:18 AM »
so i called up and they said i can send in bank statements. lets hope for the best

good luck, still didn't call up yet..

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Re: Amex F/R Master Thread
« Reply #1937 on: December 19, 2012, 08:11:00 AM »
What's the worst that could happen?
i could get accepted and fr'd again, which is a real screw up on the credit report.
plus a useless pul...

Offline Moishebatchy

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Re: Amex F/R Master Thread
« Reply #1938 on: December 19, 2012, 08:12:38 AM »
i could get accepted and fr'd again, which is a real screw up on the credit report.

If anything, they'll demand financial docs before approving you. And if they don't approve you - well, that's not called getting "shut down".

Offline mow

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Re: Amex F/R Master Thread
« Reply #1939 on: December 19, 2012, 09:18:34 AM »
I get a Mazel Tov they told me they are not gonna shut me down just lower my credit !!!
They gonna wait till I pay off my bill then lower it
But quick question my wife's Amex account with 4 new cards has the please call that number on the account online , is that because of my fr or is she getting a separate one should I call or wait till mine is lifted and hope hers gets lifted to ?