Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1874129 times)

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Re: Amex F/R Master Thread
« Reply #2440 on: July 14, 2013, 09:22:19 AM »
Just confirming, Amex is running system maintenance on all my accounts and it's not a FR.
Correct

There was a warning on their site for a few days that there will be maintenance

Offline peace123

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Re: Amex F/R Master Thread
« Reply #2441 on: July 15, 2013, 05:07:49 PM »
wife applied for starwood personal 3 days ago. checked the status today and says cancelled. When called 3 times, the last agent said they sent  her a letter requiring some docs to send back. They need a form called 4506 T form and any bank letter showing my address. The agent said the 4506T is just a form to fill out  and send back.

Anyone know what this is about? Is it one of those you have to pay the IRS to get  it? and where do we get the 4506 T?

My wife closed her amex cards last year due to FR. I guess they knew this and restart the FR. :-\
« Last Edit: July 15, 2013, 05:18:20 PM by peace123 »

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Re: Amex F/R Master Thread
« Reply #2442 on: July 15, 2013, 08:00:17 PM »
wife applied for starwood personal 3 days ago. checked the status today and says cancelled. When called 3 times, the last agent said they sent  her a letter requiring some docs to send back. They need a form called 4506 T form and any bank letter showing my address. The agent said the 4506T is just a form to fill out  and send back.

Anyone know what this is about? Is it one of those you have to pay the IRS to get  it? and where do we get the 4506 T?

My wife closed her amex cards last year due to FR. I guess they knew this and restart the FR. :-\
4506-T is the one you dont have to pay.

Call Amex, they will email/mail you the form to fill out.

This is pretty standard when opening an account after a F/R

Offline peace123

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Re: Amex F/R Master Thread
« Reply #2443 on: July 15, 2013, 08:33:16 PM »
4506-T is the one you dont have to pay.

Call Amex, they will email/mail you the form to fill out.

This is pretty standard when opening an account after a F/R
oh, so is it different from the one  amex required when they suspended  her accounts and wanted tax form? What  information this 4506-T asks?
Her tax return's income is little less than what is on the new application. Hope this won't bother them


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Re: Amex F/R Master Thread
« Reply #2444 on: July 15, 2013, 08:43:58 PM »
Just Google "4506-T" and print the form from the IRS website.
No need to request it from amex.

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Re: Amex F/R Master Thread
« Reply #2445 on: July 15, 2013, 08:51:00 PM »
Just Google "4506-T" and print the form from the IRS website.
No need to request it from amex.
I found on IRS website. It asks if   it is join return, Does my wife have to write my name as well? If my wife is  the only applicant on the Amex card, my name must be written in this form?

I don't understand all the check boxes in the form.

Form
4506-T
(Rev. January 2012)
Department of the Treasury
Internal Revenue Service
Request for Transcript of Tax Return

Request may be rejected if the form is incomplete or illegible.
OMB No. 1545-1872
Tip.
Use Form 4506-T to order a transcript or other return information free of charge. See the product list below. You can quickly request transcripts by using
our automated self-help service tools. Please visit us at IRS.gov and click on "Order a Transcript" or call 1-800-908-9946. If you need a copy of your return, use
Form 4506,
Request for Copy of Tax Return.
There is a fee to get a copy of your return.
1a
Name shown on tax return. If a joint return, enter the name
shown first.
1b First social security number on tax return, individual taxpayer identification
number, or employer identification number (see instructions)
2a
If a joint return, enter spouse’s name shown on tax return.
2b Second social security number or individual taxpayer
identification number if joint tax return
3
Current name, address (including apt., room, or suite no.), city, state, and ZIP code (see instructions)
4
Previous address shown on the last return filed if different from line 3 (see instructions)
5
If the transcript or tax information is to be mailed to a third party (such as a mortgage company), enter the third party’s name, address,
and telephone number.
Caution.
If the tax transcript is being mailed to a third party, ensure that you have filled in lines 6 through 9 before signing. Sign and date the form once
you have filled in these lines. Completing these steps helps to protect your privacy. Once the IRS discloses your IRS transcript to the third party listed
on line 5, the IRS has no control over what the third party does with the information. If you would like to limit the third party's authority to disclose your
transcript information, you can specify this limitation in your written agreement with the third party
.
6
Transcript
requested.
Enter
the
tax
form
number
here
(1040,
1065,
1120,
etc.)
and
check
the
appropriate
box
below.
Enter
only
one
tax
form
number per request.

a
Return
Transcript,
which
includes
most
of
the
line
items
of
a
tax
return
as
filed
with
the
IRS.
A
tax
return
transcript
does
not
reflect
changes
made
to
the
account
after
the
return
is
processed.
Transcripts
are
only
available
for
the
following
returns:
Form
1040
series,
Form
1065,
Form
1120,
Form
1120A,
Form
1120H,
Form
1120L,
and
Form
1120S.
Return
transcripts
are
available
for
the
current
year
and returns processed during the prior 3 processing years. Most requests
will be processed within 10 business days
.
.
.
.
.
.
b
Account
Transcript,
which
contains
information
on
the
financial
status
of
the
account,
such
as
payments
made
on
the
account,
penalty
assessments,
and
adjustments
made
by
you
or
the
IRS
after
the
return
was
filed.
Return
information
is
limited
to
items
such
as
tax
liability
and estimated tax payments. Account transcripts are available for most returns. Most requests will be processed within 30 calendar days
.
c
Record
of
Account,
which
provides
the
most
detailed
information
as
it
is
a
combination
of
the
Return
Transcript
and
the
Account
Transcript. Available for current year and 3 prior tax years. Most requests will be processed within 30 calendar days
.
.
.
.
.
.
.
7
Verification
of
Nonfiling,
which
is
proof
from
the
IRS
that
you
did
not
file
a
return
for
the
year.
Current
year
requests
are
only
available
after June 15th. There are no availability restrictions on prior year requests. Most requests will be processed within 10 business days
.
.
8
Form
W-2,
Form
1099
series,
Form
1098
series,
or
Form
5498
series
transcript.
The
IRS
can
provide
a
transcript
that
includes
data
from
these
information
returns.
State
or
local
information
is
not
included
with
the
Form
W-2
information.
The
IRS
may
be
able
to
provide
this
transcript
information
for
up
to
10
years.
Information
for
the
current
year
is
generally
not
available
until
the
year
after
it
is
filed
with
the
IRS.
For
example,
W-2
information
for
2010,
filed
in
2011,
will
not
be
available
from
the
IRS
until
2012.
If
you
need
W-2
information
for
retirement
purposes, you
should contact the Social Security Administration at 1-800-772-1213. Most requests will be processed within 45 days
.
.
.
Caution.
If you need a copy of Form W-2 or Form 1099, you should first contact the payer. To get a copy of the Form W-2 or Form 1099 filed
with your return, you must use Form 4506 and request a copy of your return, which includes all attachments.
9
Year
or
period
requested.
Enter
the
ending
date
of
the
year
or
period,
using
the
mm/dd/yyyy
format.
If
you
are
requesting
more
than
four
years
or
periods,
you
must
attach
another
Form
4506-T.
For
requests
relating
to
quarterly
tax
returns,
such
as
Form
941,
you
must
enter
each quarter or tax period separately.
Check
this
box
if
you
have
notified
the
IRS
or
the
IRS
has
notified
you
that
one
of
the
years
for
which
you
are
requesting
a
transcript
involved
identity
theft
on your federal tax return
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
Caution.
Do not sign this form unless all applicable lines have been completed

Offline CountValentine

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Re: Amex F/R Master Thread
« Reply #2446 on: July 16, 2013, 10:19:16 AM »
If you get a second FR will you get the same person if she/he is still at Amex?
Only on DDF does 24/6 mean 24/5/half/half

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Re: Amex F/R Master Thread
« Reply #2447 on: July 16, 2013, 10:33:36 AM »
If you get a second FR will you get the same person if she/he is still at Amex?

Not from my friends experience.

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Re: Amex F/R Master Thread
« Reply #2448 on: July 16, 2013, 03:33:22 PM »
I just got a call from AE saying that she is sending me a email and I need to fill this out . how much money does it need to be in my account in order they should close my account ? do I have a chance they should keep it open ? or should I first transfer my points .

thanks .

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Re: Amex F/R Master Thread
« Reply #2449 on: July 16, 2013, 04:04:53 PM »
Not from my friends experience.
+1.  Wife got FR'd twice in 6 months and the second rep was different from the first.  First FR was never even mentioned during the second.

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Re: Amex F/R Master Thread
« Reply #2450 on: July 16, 2013, 04:43:55 PM »
+1.  Wife got FR'd twice in 6 months and the second rep was different from the first.  First FR was never even mentioned during the second.
why 2 FRs?

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Re: Amex F/R Master Thread
« Reply #2451 on: July 16, 2013, 04:50:21 PM »
why 2 FRs?
First one for a 3BM.  Second one for buying too much medicine combined with a BGR app.

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Re: Amex F/R Master Thread
« Reply #2452 on: July 16, 2013, 05:02:20 PM »
Second one for buying too much medicine combined with a BGR app.
Same here. Maybe they are worried about our health.  :)
Only on DDF does 24/6 mean 24/5/half/half

Offline Jkhein

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Re: Amex F/R Master Thread
« Reply #2453 on: July 16, 2013, 05:06:45 PM »
Same here. Maybe they are worried about our health.  :)
First one for a 3BM.  Second one for buying too much medicine combined with a BGR app.
lol

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Re: Amex F/R Master Thread
« Reply #2454 on: July 16, 2013, 05:10:26 PM »
Has any one here been pre FR'd (been asked for all docs after applied)...did not send anything in and tried at a later date (year later) and was approved?
It's not about the quantity of your posts.  It's about the quality.

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Re: Amex F/R Master Thread
« Reply #2455 on: July 16, 2013, 05:21:11 PM »
Were you asked to send your tax forms or income or the 4506T form?

My wife was FRed last year. She had the PRG card . She closed her card down instead. 3 days ago. She applied for the starwood personal card but it got from  pending to cancelled to FR. Now they told me they sent her a letter  asking for form 4506T & bank paper with her address on top. I looked at the 4506T on irs.gov and I don't know what to write down on those spaces below your name. Does she have to write down her income in the form?

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Re: Amex F/R Master Thread
« Reply #2456 on: July 16, 2013, 06:36:37 PM »
Has any one here been pre FR'd (been asked for all docs after applied)...did not send anything in and tried at a later date (year later) and was approved?

Not exactly, but was FR'd in 2005, never responded. Applied constantly, was always asked For TR and address. Was ready to give it, but they never had it right, so it never materialized. 2 months ago, I applied and got approved. I think the trick is because when asked what CL I need, I put a modest 5K, instead of my usual 20K requests. Now I checked if purchase will go through, and it allows for 12K already.

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Re: Amex F/R Master Thread
« Reply #2457 on: July 16, 2013, 10:18:45 PM »
can someone please help me with this ?

I just got a call from AE saying that she is sending me a email and I need to fill this out . how much money does it need to be in my account in order they should close my account ? do I have a chance they should keep it open ? or should I first transfer my points .

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Re: Amex F/R Master Thread
« Reply #2458 on: July 17, 2013, 05:27:39 PM »
? Please

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Re: Amex F/R Master Thread
« Reply #2459 on: July 17, 2013, 05:35:02 PM »
Not exactly, but was FR'd in 2005, never responded. Applied constantly, was always asked For TR and address. Was ready to give it, but they never had it right, so it never materialized. 2 months ago, I applied and got approved. I think the trick is because when asked what CL I need, I put a modest 5K, instead of my usual 20K requests. Now I checked if purchase will go through, and it allows for 12K already.
Where is the option where they ask how much CL you need?  And what card(s) did you just get approved for after this FR?
It's not about the quantity of your posts.  It's about the quality.