Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1869730 times)

Offline metziah

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Re: Amex F/R Master Thread
« Reply #2520 on: August 19, 2013, 04:05:54 PM »
Will lots of the same spending on different cards from the same bank raise a red flag?

Offline ual902

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Re: Amex F/R Master Thread
« Reply #2521 on: August 19, 2013, 05:07:43 PM »
Can your sister pass an FR?

Probably not..

Offline OscarAsher

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Re: Amex F/R Master Thread
« Reply #2522 on: August 21, 2013, 08:07:37 PM »
I got f/r in April of 2008, failed to send them my documents and was consequently shut down. Ever since then, any time I applied for an Amex card I would hit a dead end bc they kept on asking for those docs and I would not supply them with any.

Just in March I applied for the Amex Business Gold charge card and to my surprise I was accepted without any issues. Not sure if the reason they didn't ask me for any tax papers this time was bc somehow it fell off their records or because perhaps being that this was for a Business card it was on a different file.

I would like to apply now for the SPG card. Question is, will doing so, risk getting f/rd and (if not complying) cause me to lose the Gold card I already have, or perhaps if I apply for the SPG Business card they probably wont f/r me just as they didn't f/r me the last time?

Offline menashe04

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Re: Amex F/R Master Thread
« Reply #2523 on: August 22, 2013, 06:08:27 PM »
I have F/R on my business card. Some of my payments were from a different business account. They want from me 4506 and 3 months of statements from the accounts I made the payments from.
Will they make me an issue for the fact I paid from a different account?
and what will happen to my M/R if they close me?

Offline Am

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Re: Amex F/R Master Thread
« Reply #2524 on: August 22, 2013, 08:41:23 PM »
I have F/R on my business card. Some of my payments were from a different business account. They want from me 4506 and 3 months of statements from the accounts I made the payments from.
Will they make me an issue for the fact I paid from a different account?
and what will happen to my M/R if they close me?
Why not send in both accounts' statements. Is the other bank account under a different name?

Offline menashe04

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Re: Amex F/R Master Thread
« Reply #2525 on: August 22, 2013, 08:48:59 PM »
Why not send in both accounts' statements. Is the other bank account under a different name?
they told me specifically of which accounts they want, 2 accounts I have been paying bills from, and both those accounts aren't with my company name

Offline Am

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Re: Amex F/R Master Thread
« Reply #2526 on: August 22, 2013, 09:05:25 PM »
they told me specifically of which accounts they want, 2 accounts I have been paying bills from, and both those accounts aren't with my company name
maybe the business name on the bank statement is a dba of the business on the cc. Or maybe that might be digging a bigger hole...

Offline MosheP

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Re: Amex F/R Master Thread
« Reply #2527 on: August 25, 2013, 06:19:43 PM »
Wife and I both got FR'd today  :'( :'(

We filed 2012 jointly. I earned about $50,000 on W-2 last year. I am sure I will pass, I hope to avoid having my CL slashed.

I have been using both are PRG's very heavily for airline charges. The FR rep asked me about the charges, she wasn't too happy that I am using my personal card for business related charges.

Any advice or suggestions?

Regarding the above;

My wife has an SPG Biz card open. The FR rep asked a whole lot of questions regarding the Biz but never asked for any documents. The email only requested the 4506T ETC.

Are we out of the hot water regarding the biz card? Should I go ahead and close down the SPG biz preemptively? I have no real need for it besides upcoming SBS!

Will closing down one of my cards whilst under FR negatively impact my surviving the FR ( like admitting guilt)? 

Offline compddd

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Re: Amex F/R Master Thread
« Reply #2528 on: August 25, 2013, 07:07:50 PM »
I have F/R on my business card. Some of my payments were from a different business account. They want from me 4506 and 3 months of statements from the accounts I made the payments from.
Will they make me an issue for the fact I paid from a different account?
and what will happen to my M/R if they close me?

What do you mean by the payments were from a different business account? Like a business checking account belonging to someone else?

Offline joey123

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Re: Amex F/R Master Thread
« Reply #2529 on: August 25, 2013, 08:11:30 PM »
In the wiki it states, "In cases of a Financial Review after opening a Business Card, you will need proof of Business income"

How do people on DDF prove Business Income is such a scenario where they don't run real companies?
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Offline Moshe123

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Re: Amex F/R Master Thread
« Reply #2530 on: August 25, 2013, 08:25:22 PM »
They don't.

Offline joey123

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Re: Amex F/R Master Thread
« Reply #2531 on: August 25, 2013, 08:26:23 PM »
@Moshe

So they need to shut down their cards?
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Offline Am

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Re: Amex F/R Master Thread
« Reply #2532 on: August 25, 2013, 08:30:23 PM »
In the wiki it states, "In cases of a Financial Review after opening a Business Card, you will need proof of Business income"

How do people on DDF prove Business Income is such a scenario where they don't run real companies?

if your business cc is a sole p. and you have enough income on your personal tax return that will suffice

Offline joey123

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Re: Amex F/R Master Thread
« Reply #2533 on: August 25, 2013, 08:34:49 PM »
So if its you sign up as a sole proprietor and make the income that you actually claim, there is no reason that a Financial Review on a business card should scare you.

I just want to confirm this.

Thanks
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Offline menashe04

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Re: Amex F/R Master Thread
« Reply #2534 on: August 25, 2013, 08:38:30 PM »
What do you mean by the payments were from a different business account? Like a business checking account belonging to someone else?
actually my card is on a congregation name and i paid from a bank account belonging to a different congregation.
Personally I have enough income to show, and the congregation the card is under also has. but they didn't ask me now for proof of income. they asked to see 3 months of bank statements from the accounts used for payment. So my question was if anyone knows what they will do when they will see name on bank statement different then my card name.
as far as I understand they don't like hearing that someone else used your card and thats why they're paying for it

Offline Shmulyg

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Re: Amex F/R Master Thread
« Reply #2535 on: August 26, 2013, 04:43:19 AM »
if your business cc is a sole p. and you have enough income on your personal tax return that will suffice
-1
Only if sole proprietor includes your name.

Offline Am

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Re: Amex F/R Master Thread
« Reply #2536 on: August 26, 2013, 09:04:37 AM »
-1
Only if sole proprietor includes your name.
not in my experience.

Offline Shmulyg

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Re: Amex F/R Master Thread
« Reply #2537 on: August 26, 2013, 06:06:24 PM »
not in my experience.
There have been many reports to that effect.

Offline jaywhy

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Re: Amex F/R Master Thread
« Reply #2538 on: August 27, 2013, 08:30:48 AM »
-1
Only if sole proprietor includes your name.
If your business name is "jaywhy consulting", can that pass muster or it needs to be "jaywhy sole proprietorship"?

Offline Am

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Re: Amex F/R Master Thread
« Reply #2539 on: August 27, 2013, 09:00:41 AM »
If I just passed an f/r and need to meet a threshold is it unsafe to amazon payments on those same cards that were f/r'd?