Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1879226 times)

Offline yitzf

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Re: Amex F/R Master Thread
« Reply #2620 on: September 09, 2013, 11:26:56 AM »
What is the IRS Form 4506-T?
 Form 4506-T is an Internal Revenue Service (IRS) document that is used to retrieve past tax returns, W-2, and 1099 transcripts that are on file with the IRS. The document gives permission for a third party to retrieve the tax payer’s data. The taxpayer must sign and date the 4506-T.

Yeh I meant the one Amex asks for during a F/R. I forgot the name.

Online sillypainter

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Re: Amex F/R Master Thread
« Reply #2621 on: September 11, 2013, 12:41:02 AM »
Does anybody have experience with Amex asking for address verification, what can be given? They ask for a letter from my bank, but Chase said they don't give letters.

Online CountValentine

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Re: Amex F/R Master Thread
« Reply #2622 on: September 11, 2013, 12:43:54 AM »
Yeh I meant the one Amex asks for during a F/R. I forgot the name.
They ask for a 4506-T (for me they did) and that also gives them W-2 info.
Only on DDF does 24/6 mean 24/5/half/half

Offline Am

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Re: Amex F/R Master Thread
« Reply #2623 on: September 11, 2013, 01:39:16 AM »
Does anybody have experience with Amex asking for address verification, what can be given? They ask for a letter from my bank, but Chase said they don't give letters.
not a letter from a bank that states that they verify your address. Anything sent to you at your address from your bank is a verification of your address. That's the way I would understand it

Offline jaywhy

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Re: Amex F/R Master Thread
« Reply #2624 on: September 11, 2013, 01:43:52 AM »
Does anybody have experience with Amex asking for address verification, what can be given? They ask for a letter from my bank, but Chase said they don't give letters.
You can have Amex call Chase and verify your address. You need to bank with Chase though.

Online sillypainter

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Re: Amex F/R Master Thread
« Reply #2625 on: September 11, 2013, 08:42:13 AM »
not a letter from a bank that states that they verify your address. Anything sent to you at your address from your bank is a verification of your address. That's the way I would understand it

No, it clearly says that it needs to be a letter with a persons signature and title.

Offline Zalmy2

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Re: Amex F/R Master Thread
« Reply #2626 on: September 11, 2013, 12:00:27 PM »
So how careful do you have to be right after passing a FR?
Is the risk now greater or lesser...?

Offline Zalmy2

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Re: Amex F/R Master Thread
« Reply #2627 on: September 11, 2013, 12:01:13 PM »
Btw they took away 20K CL from me..:'(

Offline Super Speed

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Re: Amex F/R Master Thread
« Reply #2628 on: September 11, 2013, 01:13:50 PM »
So how careful do you have to be right after passing a FR?
Is the risk now greater or lesser...?
I had a mini F/R and spent 3K the next day!


Offline Yeki89

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Re: Amex F/R Master Thread
« Reply #2629 on: September 11, 2013, 03:10:07 PM »
So how careful do you have to be right after passing a FR?
Is the risk now greater or lesser...?
No difference.
I had a mini F/R and spent 3K the next day!
Thats not saying much. If you had a business that spends 500k monthly...3k is a joke.
A personal user that spends $500 a month, 3k is alot.

Offline Super Speed

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Re: Amex F/R Master Thread
« Reply #2630 on: September 11, 2013, 03:19:45 PM »
No difference.Thats not saying much. If you had a business that spends 500k monthly...3k is a joke.
A personal user that spends $500 a month, 3k is alot.
Ok sorry for not being clear it was a personal with a 5K limit and it was just opened within the week.


Offline jaywhy

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Re: Amex F/R Master Thread
« Reply #2631 on: September 11, 2013, 08:54:18 PM »
Is it risky to pay my Amex bill with my wife's BB account?

Offline Lh15

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Re: Amex F/R Master Thread
« Reply #2632 on: September 12, 2013, 02:36:25 AM »
I was f/r 'd about a year and half ago and preventively closed all 3 accounts. In the past few months I've been receiving many offers in the mail including a targeted delta card offer. Does this mean I have a good chance at getting accepted again to Amex? They are really rough and scary on the f/r side so I'm scared of having to talk to recon and they'll bring up the f/r. Any ideas? Thanks

Offline aj26

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Re: Amex F/R Master Thread
« Reply #2633 on: September 12, 2013, 06:13:15 AM »
They'll ask for your tax return if you try to open up a new card, so if you don't have income, don't bother... And the new accounts department is in India, so there's nothing to be scared about

Offline Yeki89

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Re: Amex F/R Master Thread
« Reply #2634 on: September 12, 2013, 08:26:17 AM »
They'll ask for your tax return if you try to open up a new card, so if you don't have income, don't bother... And the new accounts department is in India, so there's nothing to be scared about
Not always.
I know someone who got F/R and opened accounts 3 years later. Not a word about the previous F/R was discussed. Not papers needed.

Offline MosheP

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Re: Amex F/R Master Thread
« Reply #2635 on: September 12, 2013, 08:28:19 AM »
Got FR'd sent in paperwork got notification about account cancelation.

Lesson learned call amex to verify they received the fax.

They never got my fax and just shut me down. Lucky I saved the forms with the fax confirmation. I'm fighting now to have them reopen my case.

Offline Super Speed

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Re: Amex F/R Master Thread
« Reply #2636 on: September 12, 2013, 08:39:48 AM »
They'll ask for your tax return if you try to open up a new card, so if you don't have income, don't bother... And the new accounts department is in India, so there's nothing to be scared about
-1 I got F/Rd this past Feb. closed all my accounts and reapplied in Aug. and got accepted with having to speak to recon.


Offline aj26

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Re: Amex F/R Master Thread
« Reply #2637 on: September 12, 2013, 09:11:28 AM »
Wasn't my experience so I guess ymmv

Offline aryeh1

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Re: Amex F/R Master Thread
« Reply #2638 on: September 12, 2013, 09:28:21 AM »
Wasn't my experience so I guess ymmv
Which was what?

Offline SrulyP

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Re: Amex F/R Master Thread
« Reply #2639 on: September 12, 2013, 01:15:20 PM »
I see that one of the reason for f/r is amex gift card purchases. Does this apply to going into CVS and buying a visa/MC/Amex GC for $500, do the CC companies know what I am buying at CVS and will that cause a F/R?