Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1873784 times)

Offline Shmulyg

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Re: Amex F/R Master Thread
« Reply #2640 on: September 12, 2013, 02:32:48 PM »
I see that one of the reason for f/r is amex gift card purchases. Does this apply to going into CVS and buying a visa/MC/Amex GC for $500, do the CC companies know what I am buying at CVS and will that cause a F/R?
As long as it's done in moderation, no.

Offline SrulyP

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Re: Amex F/R Master Thread
« Reply #2641 on: September 12, 2013, 02:50:17 PM »
As long as it's done in moderation, no.
what is moderation?

Offline Super Speed

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Re: Amex F/R Master Thread
« Reply #2642 on: September 12, 2013, 03:43:13 PM »
what is moderation?
They can't tell on their end what you're buying, but its not hard to figure out what a charge for $503.95 at CVS means. So as long as you keep the spending down there's no reason for them to bother you.


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Re: Amex F/R Master Thread
« Reply #2643 on: September 13, 2013, 07:28:47 AM »
I see that one of the reason for f/r is amex gift card purchases.
GC's is not a trigger. How many times do I have to say this?  >:(
Only on DDF does 24/6 mean 24/5/half/half

Offline aryeh1

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Re: Amex F/R Master Thread
« Reply #2644 on: September 13, 2013, 08:01:45 AM »
GC's is not a trigger. How many times do I have to say this?  >:(
But a large purchase is,  they want to see you can pay it back

Offline schneury

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Re: Amex F/R Master Thread
« Reply #2645 on: September 17, 2013, 05:37:42 PM »
Just got FR on a business account that's just on my name for ordering a total of 20 iphones from apple, 10 orders on 2 different authorized users, they asked what I'm doing with them so I said selling on amazon... They asked if this business is on my tax returns so I said no because even though I have the business for a few years I never did big sales to need to report, but I do have tax return from my regular job.
So my question is should I shut down the account before they do? And if yes what will happen with all my other personal cards? Or is there a chance that I'll pass with my regular tax return that has nothing to do with this business?

Offline Shmulyg

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Re: Amex F/R Master Thread
« Reply #2646 on: September 17, 2013, 05:54:54 PM »
Just got FR on a business account that's just on my name for ordering a total of 20 iphones from apple, 10 orders on 2 different authorized users, they asked what I'm doing with them so I said selling on amazon... They asked if this business is on my tax returns so I said no because even though I have the business for a few years I never did big sales to need to report, but I do have tax return from my regular job.
So my question is should I shut down the account before they do? And if yes what will happen with all my other personal cards? Or is there a chance that I'll pass with my regular tax return that has nothing to do with this business?
What's the business name?

Offline schneury

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Re: Amex F/R Master Thread
« Reply #2647 on: September 17, 2013, 07:23:01 PM »

Offline Super Speed

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Re: Amex F/R Master Thread
« Reply #2648 on: September 17, 2013, 07:42:50 PM »
Just got FR on a business account that's just on my name for ordering a total of 20 iphones from apple, 10 orders on 2 different authorized users, they asked what I'm doing with them so I said selling on amazon... They asked if this business is on my tax returns so I said no because even though I have the business for a few years I never did big sales to need to report, but I do have tax return from my regular job.
So my question is should I shut down the account before they do? And if yes what will happen with all my other personal cards? Or is there a chance that I'll pass with my regular tax return that has nothing to do with this business?
If the income on your tax returns makes sense with ordering 20 iPhones I would wait.


Offline schneury

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Re: Amex F/R Master Thread
« Reply #2649 on: September 17, 2013, 08:23:13 PM »
If the income on your tax returns makes sense with ordering 20 iPhones I would wait.
Even though I have no business to show?

Offline Shmulyg

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Re: Amex F/R Master Thread
« Reply #2650 on: September 17, 2013, 08:23:39 PM »
My name
According to Dan you should be good. CMIIW.

Offline schneury

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Re: Amex F/R Master Thread
« Reply #2651 on: September 17, 2013, 10:13:04 PM »
According to Dan you should be good. CMIIW.
Thanks

Offline MosheP

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Re: Amex F/R Master Thread
« Reply #2652 on: September 22, 2013, 11:19:09 PM »
I just passed a FR with a biz card. The biz name was My Name Sole (as in sole proprietorship). Somehow when filling out the app proprietorship got lost. They asked what exactly my business did, as sole didnt really give them much info. I said online sales etc. and we were fine.

Offline aj26

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Re: Amex F/R Master Thread
« Reply #2653 on: September 23, 2013, 12:32:05 PM »
Last 2 times i called amex, they transfered me to fr departement. Lady asked some questions about some recent charges and that was it. It's kind of weird. Just passed an fr 2-3 months ago

Offline HP58

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Re: Amex F/R Master Thread
« Reply #2654 on: September 23, 2013, 12:35:21 PM »
Last 2 times i called amex, they transfered me to fr departement. Lady asked some questions about some recent charges and that was it. It's kind of weird. Just passed an fr 2-3 months ago
What kind of transactions?

Offline aj26

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Re: Amex F/R Master Thread
« Reply #2655 on: September 23, 2013, 12:55:17 PM »
Google advertising ppc

Offline Shmulyg

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Re: Amex F/R Master Thread
« Reply #2656 on: September 23, 2013, 09:42:58 PM »
I have a large purchase coming up that will go around 1k over my (6k) CL. Will Amex let it through, or do i have to prepay, thus exposing myself to an FR? (And how much of an FR trigger is prepaying anyway?)

Offline frozy

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Re: Amex F/R Master Thread
« Reply #2657 on: September 24, 2013, 01:29:34 AM »
Probably not as much a trigger as a large purchase

Offline Excalibur

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Re: Amex F/R Master Thread
« Reply #2658 on: September 30, 2013, 02:39:19 PM »
I would really appreciate any and all input on my current situation.

Amex notified me today that they were closing my accounts. I had a 5k limit on skyblue used a low amount of revolving credit (under 20%) and just got approved a year later (a month ago) delta and spg.

They put me under F/R. This year much less on the books.

I called them multiple times to get through to my account manager and he NEVER called me back except right now to close my accounts.

Is there ANYTHING I can do?!

They said it was because my household income does not justify my credit lines and that because I applied for it the business decision was to shut me down
« Last Edit: September 30, 2013, 05:53:46 PM by Chaikel »

Offline Yeki89

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Re: Amex F/R Master Thread
« Reply #2659 on: September 30, 2013, 02:46:42 PM »
HUCA, ask for a CL slash