Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1855614 times)

Offline george

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Dec 2012
  • Posts: 692
  • Total likes: 7
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Amex F/R Master Thread
« Reply #2700 on: October 08, 2013, 09:41:38 AM »
Hmm, that's a good point. Any other suggestions?
I would try to pass F/R without lying, and if I don't pass, I'd be comforted in knowing that at least I'm not a criminal :)

Offline aj26

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Aug 2011
  • Posts: 718
  • Total likes: 4
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: usa
Re: Amex F/R Master Thread
« Reply #2701 on: October 08, 2013, 10:10:32 AM »
+1

Offline Am

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Nov 2011
  • Posts: 997
  • Total likes: 13
  • DansDeals.com Hat Tips 2
    • View Profile
Re: Amex F/R Master Thread
« Reply #2702 on: October 09, 2013, 12:01:13 PM »
I'm considering photoshopping my w-2s. Is that too risky?
they get get the documents from the IRS, not from you

Offline noturbizniss

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2012
  • Posts: 7118
  • Total likes: 140
  • DansDeals.com Hat Tips 4
  • Gender: Male
    • View Profile
  • Location: North Jersey
Re: Amex F/R Master Thread
« Reply #2703 on: October 09, 2013, 04:41:43 PM »
they get get the documents from the IRS, not from you
+1
in the two FR's i had they didn't ask to w-2's. All i needed was to send them the signed form allowing them to pull specific return data from the IRS.
READ THE DARN WIKI!!!!

Chuck Norris...
...can still do FT method
...READS THE WIKI!!!

Offline daganster

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Dec 2009
  • Posts: 1312
  • Total likes: 0
  • DansDeals.com Hat Tips 1
  • Gender: Male
    • View Profile
  • Location: CT
  • Programs: AA Lifetime Gold
Re: Amex F/R Master Thread
« Reply #2704 on: October 09, 2013, 06:05:55 PM »
+1
in the two FR's i had they didn't ask to w-2's. All i needed was to send them the signed form allowing them to pull specific return data from the IRS.
I pretty sure that that's standard.

Offline Saver2000

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Apr 2011
  • Posts: 7678
  • Total likes: 47
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Amex F/R Master Thread
« Reply #2705 on: October 09, 2013, 06:25:58 PM »
So I just got FR'd. I think because I'm super late on a gold card payment. My tax return from last year reflects my stated income however my current w-2s do not.

I'm considering photoshopping my w-2s. Is that too risky? Should I try explaining th away because of the last month of holidays?
You think they're that stupid?  :o

You need to send in either, form 4506 or 4506-T.

Offline daganster

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Dec 2009
  • Posts: 1312
  • Total likes: 0
  • DansDeals.com Hat Tips 1
  • Gender: Male
    • View Profile
  • Location: CT
  • Programs: AA Lifetime Gold
Re: Amex F/R Master Thread
« Reply #2706 on: October 09, 2013, 06:26:50 PM »
You think they're that stupid?  :o

You need to send in either, form 4506 or 4506-T.
IME it's always the 4506-T form. Take that back I've done both.

Offline shmooz

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Dec 2010
  • Posts: 2295
  • Total likes: 136
  • DansDeals.com Hat Tips 6
    • View Profile
Re: Amex F/R Master Thread
« Reply #2707 on: October 11, 2013, 10:41:52 AM »
got a message from amex, from 'Amex Open for BGR card'. I hope its not an FR. I think the FR comes from Amex financial services. My accounts are still active. I havent used this card in months and maybe they want to get me to use it?
Is it FR? If not do I have anything to gain or lose by calling?

Offline compddd

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: May 2011
  • Posts: 2813
  • Total likes: 4
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
Re: Amex F/R Master Thread
« Reply #2708 on: October 11, 2013, 10:56:35 AM »
Close all your Amex cards and flee the country immediately.

Offline meshugener

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Feb 2012
  • Posts: 6959
  • Total likes: 62
  • DansDeals.com Hat Tips 4
  • Gender: Female
    • View Profile
  • Location: DDF
  • Programs: Amex Platinum, Chase Freedom 10X10 Exclusives, Avis Presidents Club, National Executive, Hertz 5 Star, Hilton Gold, Accor Platinum, Hyatt Platinum, Marriott Silver, SPG Gold, Club Carlson Gold
Re: Amex F/R Master Thread
« Reply #2709 on: October 11, 2013, 05:11:59 PM »
ALOL!
Love me or hate me. I still love you.

Offline notanonymous

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: May 2013
  • Posts: 2122
  • Total likes: 2
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Amex F/R Master Thread
« Reply #2710 on: October 11, 2013, 05:22:51 PM »
Close all your Amex cards and flee the country immediately.
If you choose not to flee, I'd call.  Whatever it is (FR or benign), it ain't going away.

Offline shmooz

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Dec 2010
  • Posts: 2295
  • Total likes: 136
  • DansDeals.com Hat Tips 6
    • View Profile
Re: Amex F/R Master Thread
« Reply #2711 on: October 14, 2013, 09:34:52 AM »
All they wanted was to reach out to me as a 'high valued member" and see if I'm getting maximum benefits etc etc. He checked my MR balance and said wow you're really doing a good job- need any ideas for using those points? I shoulda told him I learned everything I need to know from DDF.

Now that I know I'm high valued, I'll apply more! I almost always get approved by Amex, besides for a good credit score, I have an online savings account with them and I'm sure they see that when they look at my account.

Offline rcarentals

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Jun 2011
  • Posts: 695
  • Total likes: 79
  • DansDeals.com Hat Tips 2
    • View Profile
  • Location: US/Australia
  • Programs: Hertz 1# Plat, Sabre, Travel Agent
Re: Amex F/R Master Thread
« Reply #2712 on: October 21, 2013, 01:15:08 AM »
So I just got FR'd. I think because I'm super late on a gold card payment. My tax return from last year reflects my stated income however my current w-2s do not.

I'm considering photoshopping my w-2s. Is that too risky? Should I try explaining th away because of the last month of holidays?
I passed an F/R with only 6500 on the books,... Got my PRG limited to 3, my business gold to 3 my biz platinum to 5 my starwood to 18700ish and 1 year later (a couple months ago) the limits we're automatically removed without even asking..
I recently closed the 3 business cards after getting approved for a 20k starwood 17900 delta and personal plat..
IMHO it pays to send in the docs and even shabby docs with just small money will keep you in business..
Do not boast for tomorrow, Because you do not know what the day will bear.(Mishlei C27.V1)

Offline aj26

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Aug 2011
  • Posts: 718
  • Total likes: 4
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: usa
Re: Amex F/R Master Thread
« Reply #2713 on: October 21, 2013, 06:28:41 AM »
Much better than committing fraud
Good job

Offline rcarentals

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Jun 2011
  • Posts: 695
  • Total likes: 79
  • DansDeals.com Hat Tips 2
    • View Profile
  • Location: US/Australia
  • Programs: Hertz 1# Plat, Sabre, Travel Agent
Re: Amex F/R Master Thread
« Reply #2714 on: October 21, 2013, 09:33:43 AM »
Well I called and the lady said and I quote, "if you send in the documents we will not close your accounts. We may limit some of the limits but not close them."
None hurt my credit score anyway as my only personal card was the PRG which is a charge card! The rest were business and they didn't even cut my starwoods credit line!
Yes definitely better then fraud..
Do not boast for tomorrow, Because you do not know what the day will bear.(Mishlei C27.V1)

Offline sky121

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: May 2011
  • Posts: 11724
  • Total likes: 168
  • DansDeals.com Hat Tips 12
    • View Profile
Re: Amex F/R Master Thread
« Reply #2715 on: October 21, 2013, 09:57:12 AM »
How is not sending in your documents commuting fraud? Fraud is lying in the first place.
"Not all who wander are lost"

Offline ilherman

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jun 2013
  • Posts: 8948
  • Total likes: 228
  • DansDeals.com Hat Tips 35
    • View Profile
  • Location: Brooklyn
Re: Amex F/R Master Thread
« Reply #2716 on: October 21, 2013, 10:01:53 AM »
They were talking about him.

So I just got FR'd. I think because I'm super late on a gold card payment. My tax return from last year reflects my stated income however my current w-2s do not.

I'm considering photoshopping my w-2s. Is that too risky? Should I try explaining th away because of the last month of holidays?
You can say what you think when you think what you say.

Offline sky121

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: May 2011
  • Posts: 11724
  • Total likes: 168
  • DansDeals.com Hat Tips 12
    • View Profile
Re: Amex F/R Master Thread
« Reply #2717 on: October 21, 2013, 10:05:06 AM »
They were talking about him.

Ah, my bad. Got it.
"Not all who wander are lost"

Offline KidOOO

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Oct 2011
  • Posts: 1821
  • Total likes: 16
  • DansDeals.com Hat Tips 2
  • Gender: Male
    • View Profile
  • Location: NY
Re: Amex F/R Master Thread
« Reply #2718 on: October 23, 2013, 04:53:15 PM »
Just got a call from Amex. the lady was very nice, and after asking a few questions informed me she was doing a FR on my account.

She asked about a $1650 charge via paypal that showed up on my statement as PAYPAL *[my parent first name]* and send that this was a payment sent to someone associated with me.

I explained to her this payment was NOT to my mother, but to a contractor located in another country, and after a few minutes on hold she got back to me and informed that i am all good and accounts reinstated.

I do have an additional card on one of my amex accounts wit that first name, could that be the trigger?

Offline YaakovR

  • Dansdeals Bronze Elite
  • *
  • Join Date: Jul 2013
  • Posts: 29
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: Lakewood
Additional Users
« Reply #2719 on: October 24, 2013, 12:57:16 PM »
I've been seeing reports about Amex subjecting card holders to financial reviews if they add too many additional users.

Can anyone advise me, what would be the safest way to add 10-12 users?