Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1858377 times)

Offline Moshe90

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Re: Amex F/R Master Thread
« Reply #2740 on: December 04, 2013, 09:04:29 AM »

What was wrong with the form?
didn't wrote the date on the right line

Offline menachem_m

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Re: Amex F/R Master Thread
« Reply #2741 on: December 04, 2013, 09:05:10 AM »
No.

Offline Ikurmiles

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Re: Amex F/R Master Thread
« Reply #2742 on: December 04, 2013, 10:32:55 AM »
i just passed an Amex FR by sending them a couple of recent Checking statements instead of my tax returns , The rep on the phone was very easy to work with.

I mentioned to him that if he were to lower my credit score to notify me as i would rather leave the bank than have my cards canceled or credit line lowered.

He understood and said he will call me before he does anything bpoel  he called me and i passed the FR keeping the same credit line.

Offline Ikurmiles

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Re: Amex F/R Master Thread
« Reply #2743 on: December 04, 2013, 10:36:42 AM »
Anyone know if this is a FR? Too scared to call. :-\
TIA

It can be a range of things, from corporate compliance , Verifying a charge or even a promotional offers etc..

I recently received such a call with a promotional offer.

If its a FR you will have a specific person assigned to your case and he would have left an extension number or a direct line.

Offline Moshe90

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Re: Amex F/R Master Thread
« Reply #2744 on: December 04, 2013, 08:25:41 PM »
The guy that's taking care of my fr, is very nasty, is there a way to talk to another person?

Offline gloreglabert

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Re: Amex F/R Master Thread
« Reply #2745 on: December 04, 2013, 08:49:20 PM »
The guy that's taking care of my fr, is very nasty, is there a way to talk to another person?
Nope, you just got unlucky.  But the FR outcome is pretty boilerplate regardless of the rep in most cases.

Offline Ikurmiles

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Re: Amex F/R Master Thread
« Reply #2746 on: December 04, 2013, 09:46:55 PM »
My Rep told me that Deciding if your credit will change, stay the same or cards shut down all work through a program that mathematically evaluates your numbers in the System and they have no way of changing the system.

What he said can do for me is that if the system it tells him to change it  before  implementing anything he  let me know beforehand so if need be i can cancel it myself rather than getting shut down.

If true the "Mayle"  is that even if he or she is nasty;  if you "check all the right boxes" nothing will change, the downside is that if sweet talking wont get you more than a call before any implementations are made.

Offline bznt

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Re: Amex F/R Master Thread
« Reply #2747 on: December 05, 2013, 03:31:29 PM »
just got F/R call. they want a 4506-t form filled out, i have 2 spg cards 1 personal and 1 business, total of 120k spg points, should i transfer them out just to be on the safe side ? if yes , to which program?

Offline Zevwolf

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Re: Amex F/R Master Thread
« Reply #2748 on: December 05, 2013, 04:10:09 PM »
just got F/R call. they want a 4506-t form filled out, i have 2 spg cards 1 personal and 1 business, total of 120k spg points, should i transfer them out just to be on the safe side ? if yes , to which program?
No need to transfer.

Offline bznt

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Re: Amex F/R Master Thread
« Reply #2749 on: December 05, 2013, 04:13:47 PM »
if they close my account ח"ו will i be able to take it out at a later date?

Offline Zevwolf

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Re: Amex F/R Master Thread
« Reply #2750 on: December 05, 2013, 04:14:55 PM »
if they close my account ח"ו will i be able to take it out at a later date?
yes

Offline yitzf

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Re: Amex F/R Master Thread
« Reply #2751 on: December 05, 2013, 05:03:01 PM »
if they close my account ח"ו will i be able to take it out at a later date?
your Starwood points are in your Starwood account, at the close of your statement each month, the points are transferred to Starwood.

Offline shlaros228

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Re: Amex F/R Master Thread
« Reply #2752 on: December 06, 2013, 12:34:36 PM »
Uh Oh!!!!

My wife just got hit with Amex FR.

We have plenty of income.  however, i dont know how to prove income from business on the biz cards.  please PM me with advice

Offline Hamavin

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Re: Amex F/R Master Thread
« Reply #2753 on: December 08, 2013, 09:24:07 AM »
During an fr is there any advantage in paying up all your balances or can you wait for due date?

Offline Ygold

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Re: Amex F/R Master Thread
« Reply #2754 on: December 08, 2013, 10:25:19 AM »
Uh Oh!!!!

My wife just got hit with Amex FR.

We have plenty of income.  however, i dont know how to prove income from business on the biz cards.  please PM me with advice

Why would you need a PM if I may ask? Isn't this the reason of the forum?
Shout out to Meshugener!

Offline Ebys33

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Re: Amex F/R Master Thread
« Reply #2755 on: December 10, 2013, 05:56:39 PM »
How long should I wait from the time is was fr and closed all my accounts to start up again with Amex applications again ?

Offline Super Speed

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Re: Amex F/R Master Thread
« Reply #2756 on: December 10, 2013, 06:06:11 PM »
How long should I wait from the time is was fr and closed all my accounts to start up again with Amex applications again ?
I managed after 6 months.


Offline Shmulyg

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Re: Amex F/R Master Thread
« Reply #2757 on: December 10, 2013, 06:07:10 PM »
How long should I wait from the time is was fr and closed all my accounts to start up again with Amex applications again ?
Can you prove income?

Offline raphy781

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Re: Amex F/R Master Thread
« Reply #2758 on: December 10, 2013, 06:07:31 PM »
I managed after 6 months.
Did they ask for the info when you applied?

Offline Ebys33

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Re: Amex F/R Master Thread
« Reply #2759 on: December 10, 2013, 07:12:51 PM »
They didn't ask for anything when I applied . I tried making a large purchase on a business card , which flagged all of my personal and business accounts . I was able to move the points quick enough and then shut all my accounts . They asked for proof of income which I can't prove . However, I used the cards a lot which helped me for business and I would like to get the cards again somehow .