Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1856793 times)

Offline daganster

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Re: Amex F/R Master Thread
« Reply #2760 on: December 10, 2013, 07:33:44 PM »
Uh Oh!!!!

My wife just got hit with Amex FR.

We have plenty of income.  however, i dont know how to prove income from business on the biz cards.  please PM me with advice
If you don't have these businesses on your tax returns Amex will most likely not pass those cards, so you may want to preemptively close the biz cards.

Offline Ephraimh

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Re: Amex F/R Master Thread
« Reply #2761 on: December 10, 2013, 08:36:43 PM »
If you don't have these businesses on your tax returns Amex will most likely not pass those cards, so you may want to preemptively close the biz cards.
you might wanna preemptively close all your cards including your personal cards, since you won't pass the F/R, even though the F/R was directed at your business cards, every thing under your name is sentence to death by the honorable king Amex

Offline Hamavin

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Re: Amex F/R Master Thread
« Reply #2762 on: December 10, 2013, 08:39:51 PM »
Would biz bank statements help?

Offline Moshe90

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Amex F/R Master Thread
« Reply #2763 on: December 10, 2013, 10:44:28 PM »
Just had a F/R last week, send in  only bank statements, everything went ok, they didn't lower my credit limit
« Last Edit: December 10, 2013, 10:49:54 PM by Moshe90 »

Offline Super Speed

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Re: Amex F/R Master Thread
« Reply #2764 on: December 10, 2013, 10:59:32 PM »
Did they ask for the info when you applied?
Nope. Except that I made a very large purchase in the beginning (aka GC) and almost got FR'd again. The account specialist actually brought up the FR in our 45 min. Conversation but didn't do anything about it.


Offline Super Speed

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Re: Amex F/R Master Thread
« Reply #2765 on: December 10, 2013, 11:00:58 PM »
Just had a F/R last week, send in  only bank statements, everything went ok, they didn't lower my credit limit
So this bank statement way seems the way to go.


Offline Moshe90

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Re: Amex F/R Master Thread
« Reply #2766 on: December 10, 2013, 11:04:28 PM »

So this bank statement way seems the way to go.
yup

Offline daganster

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Re: Amex F/R Master Thread
« Reply #2767 on: December 10, 2013, 11:41:15 PM »
you might wanna preemptively close all your cards including your personal cards, since you won't pass the F/R, even though the F/R was directed at your business cards, every thing under your name is sentence to death by the honorable king Amex
-1 There's really no need to close personal cards since he can still pass for the personal cards if he has personal income.

Offline daganster

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Re: Amex F/R Master Thread
« Reply #2768 on: December 10, 2013, 11:42:44 PM »
So this bank statement way seems the way to go.
Bank statement don't always suffice. Many times they insist on tax returns.

Offline Shmulyg

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Re: Amex F/R Master Thread
« Reply #2769 on: December 11, 2013, 02:54:01 AM »
Bank statement don't always suffice. Many Most times they insist on tax returns.
FTFY.

Offline BBM

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Re: Amex F/R Master Thread
« Reply #2770 on: December 11, 2013, 09:25:08 PM »
Many times they insist on tax returns.
I think the bank statement option is history. There have been people that passed with bank statements, only to be overruled a few days later.

Offline Hamavin

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Re: Amex F/R Master Thread
« Reply #2771 on: December 11, 2013, 11:45:20 PM »
Help! was under FR and got amessage today to call my FR rep and just checked my emails to see my accounts closed! is there any hope when i call her tommorrow anything i should or shouldnt say? i sent in my tax returns just doesnt say anything about biz cuz it is new and is less income then i put on my app. Should i offer statements or i am doomed?!?

Offline BBM

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Re: Amex F/R Master Thread
« Reply #2772 on: December 11, 2013, 11:50:59 PM »
Help! was under FR and got amessage today to call my FR rep and just checked my emails to see my accounts closed! is there any hope when i call her tommorrow anything i should or shouldnt say? i sent in my tax returns just doesnt say anything about biz cuz it is new and is less income then i put on my app. Should i offer statements or i am doomed?!?
First of all relax! As long as you sent in tax returns your accounts wont be closed. However based on their review, they may hold you to a fixed credit line for 6 months even on a charge card.

Offline Hamavin

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Re: Amex F/R Master Thread
« Reply #2773 on: December 11, 2013, 11:53:57 PM »
They sent me an email tonight my ACCOUNTS ARE CLOSED!!!

Offline BBM

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Re: Amex F/R Master Thread
« Reply #2774 on: December 11, 2013, 11:55:09 PM »
They sent me an email tonight my ACCOUNTS ARE CLOSED!!!
Did you send them what they requested, in the time frame they wanted?

Offline Hamavin

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Re: Amex F/R Master Thread
« Reply #2775 on: December 12, 2013, 12:01:14 AM »
YUP! i did speak to the rep today and she wasnt sure if the irs accepted the form(2nd chance) because maybe the 1 looked like a 7 even though she said to her it was clearly a 1 do think i can get another chance i have 100k points gone!

Offline BBM

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Re: Amex F/R Master Thread
« Reply #2776 on: December 12, 2013, 12:18:26 AM »
The points is something that you should be able to transfer to out. Just call customer service. If it's a business account, it won't affect personal credit approval. As well as any other new business you apply for. (don't know how long you should wait to apply for the same business).

Offline Ephraimh

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Re: Amex F/R Master Thread
« Reply #2777 on: December 12, 2013, 08:22:57 AM »
They sent me an email tonight my ACCOUNTS ARE CLOSED!!!
so I guess they closed your business + personal cards even though you could prove your personal facts? If so, then that's an answer to somebody upthread with the same issue

Offline Hamavin

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Re: Amex F/R Master Thread
« Reply #2778 on: December 12, 2013, 09:26:44 AM »
Is there any hope to get them to send in a 3rd form to irs or take bank statements instead or its a CHASIMA?!?

Offline Hamavin

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Re: Amex F/R Master Thread
« Reply #2779 on: December 12, 2013, 02:20:43 PM »
Is there any hope to get them to send in a 3rd form to irs or take bank statements instead or its a CHASIMA?!?
Just spoke to the rep and she told me my accounts were closed cuz not enough income(around 10k) anything i can do if this year its much more and have bank statements. Is there a point to speak to a supervisor? is it unreverseable?