Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1857558 times)

Offline Vosizderneias

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Amex F/R Master Thread
« Reply #2780 on: December 13, 2013, 08:32:53 AM »
Did see anything, heres the Q; if my employer writes me out a check to amex from there acct to pay off my amex bill- will that cause a f/r?
Thanks
« Last Edit: December 13, 2013, 09:21:55 AM by Vosizderneias »

Offline Hamavin

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Re: Amex F/R Master Thread
« Reply #2781 on: December 15, 2013, 10:15:07 AM »
Just spoke to the rep and she told me my accounts were closed cuz not enough income(around 10k) anything i can do if this year its much more and have bank statements. Is there a point to speak to a supervisor? is it unreverseable?
?

Offline jaywhy

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Re: Amex F/R Master Thread
« Reply #2782 on: December 15, 2013, 10:57:07 AM »

Offline Hamavin

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Re: Amex F/R Master Thread
« Reply #2783 on: December 15, 2013, 03:03:12 PM »
Like what?

Offline Mushkie10

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Re: Amex F/R Master Thread
« Reply #2784 on: December 16, 2013, 01:46:58 PM »
Is it bad on my credit if they close me down vs me closing everything down? I mean besides for my altogether credit limit going down is their actively closing me down bad for my history? If yes, is there a way for me to preempt that and close myself down?

Apologies if this was answered in previous chats- if someone would be so kind as to point me where to look I'd love to read up on it. Any, and all tips are greatly appreciated.

Offline Ephraimh

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Re: Amex F/R Master Thread
« Reply #2785 on: December 16, 2013, 02:49:34 PM »
Is it bad on my credit if they close me down vs me closing everything down? I mean besides for my altogether credit limit going down is their actively closing me down bad for my history? If yes, is there a way for me to preempt that and close myself down?

Apologies if this was answered in previous chats- if someone would be so kind as to point me where to look I'd love to read up on it. Any, and all tips are greatly appreciated.
technically, them vs. you won't lower your score, but it'll say on your report that it was "closed by issuer" and could hurt you when your score is checked out manually.

And if there's a way for you to close it down before them? Sure! Just call them up that you wanna close it...

Offline Mushkie10

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Re: Amex F/R Master Thread
« Reply #2786 on: December 16, 2013, 02:58:08 PM »
technically, them vs. you won't lower your score, but it'll say on your report that it was "closed by issuer" and could hurt you when your score is checked out manually.

And if there's a way for you to close it down before them? Sure! Just call them up that you wanna close it...

Won't they immediately send me to talk to my "special rep" that won't allow me to close it...

If I understand what your saying, if I close it then it will say closed by user, vs. if they close it, it will say closed bcuz of isues? So it's a no brainer...?

Offline Mushkie10

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Re: Amex F/R Master Thread
« Reply #2787 on: December 16, 2013, 03:00:27 PM »
Also if I close all my accounts with them, will that allow me to come back to amex sooner? Or am I flagged regardless for wtve amount of time?

Actually that's another question - How long till I can try amex again? (7 years? Cohen gadol dies?)

Offline Ephraimh

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Re: Amex F/R Master Thread
« Reply #2788 on: December 16, 2013, 03:52:40 PM »
Won't they immediately send me to talk to my "special rep" that won't allow me to close it...

If I understand what your saying, if I close it then it will say closed by user, vs. if they close it, it will say closed bcuz of isues? So it's a no brainer...?
Yes, they will sometimes send you immediately to your special rep, and that's also not a problem, just tell the special rep that you don't have the time and patience for this whole verification thing, and you wanna cancel the account...

And on your 2nd point, yes, it's a no brainer...

Offline Ephraimh

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Re: Amex F/R Master Thread
« Reply #2789 on: December 16, 2013, 03:58:54 PM »
Also if I close all my accounts with them, will that allow me to come back to amex sooner? Or am I flagged regardless for wtve amount of time?

Actually that's another question - How long till I can try amex again? (7 years? Cohen gadol dies?)
On that same letter you'll get conforming your account cancellation it'll say that they're sad to see you go and they'll love to do business with you on the future...

Although you'll probably have to go thru a F/R when applying the next time

Offline daganster

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Re: Amex F/R Master Thread
« Reply #2790 on: December 16, 2013, 04:08:32 PM »
Won't they immediately send me to talk to my "special rep" that won't allow me to close it...
If you don't put in your CC number you will be transferred to a regualr CSR not FR CSR, so you could just ask them to close the card/s.
Also if I close all my accounts with them, will that allow me to come back to amex sooner? Or am I flagged regardless for wtve amount of time?

Actually that's another question - How long till I can try amex again? (7 years? Cohen gadol dies?)
Since you're not blacklisted it shouldn't be that long before you can apply, but they'll most likely ask for tax returns.

Offline Super Speed

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Re: Amex F/R Master Thread
« Reply #2791 on: December 16, 2013, 08:59:34 PM »

Since you're not blacklisted it shouldn't be that long before you can apply, but they'll most likely ask for tax returns.
YMMV in my case after only 6 months I got approved w/o any info.

Offline Malachi

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Re: Amex F/R Master Thread
« Reply #2792 on: December 18, 2013, 11:58:34 AM »
I just checked my Experian credit report and I see by the soft inquiry section Amex account review. Is that standard or can this be the beginning of an f/r?
Denny Crane

Offline Moshe123

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Re: Amex F/R Master Thread
« Reply #2793 on: December 18, 2013, 12:03:41 PM »
Standard

Offline Ephraimh

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Re: Amex F/R Master Thread
« Reply #2794 on: December 20, 2013, 01:37:09 PM »
So 3 months ago I had to transfer out all my MR points due to a F/R, and the rep told that they'll have to charge me a $24 fee for transferring my available and still pending points out to delta...

Fast forward 3 months later...

I got today a check in the mail from amex for the $24... attached a letter:

"Dear xxx:

We are sending you the attached check to refund you for the Membership Rewards reinstatement fees you paid between March 11, 2013 and October 30, 2013. We did not send you the Membership Rewards Terms and Conditions, so you are not liable for these fees."

???:)???:)???:)???:)???:)???:)???:)

Offline bznt

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Re: Amex F/R Master Thread
« Reply #2795 on: December 20, 2013, 01:44:10 PM »
I Got fr'd for my personal and business spg cards. They asked me for the tax return . I sent it to them. They called me but I did not call them back because I Dont like surprise questions . Just got a email that my accounts are canceled.
How long should I try again ? Because I did send them the IRS form I just did not call them to discuss it with them. Am I blacklisted?

Offline Myccrabbi

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Re: Amex F/R Master Thread
« Reply #2796 on: December 20, 2013, 01:49:58 PM »
I Got fr'd for my personal and business spg cards. They asked me for the tax return . I sent it to them. They called me but I did not call them back because I Dont like surprise questions . Just got a email that my accounts are canceled.
How long should I try again ? Because I did send them the IRS form I just did not call them to discuss it with them. Am I blacklisted?
do u know why they fr u?
If u work for a living, why kill urself working?

Offline bznt

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Re: Amex F/R Master Thread
« Reply #2797 on: December 20, 2013, 01:57:31 PM »
Yes. I did crazy stuff.

Offline Vosizderneias

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Re: Amex F/R Master Thread
« Reply #2798 on: December 21, 2013, 07:18:00 PM »

Yes. I did crazy stuff.
"crazy" stuff? Ha

Offline bznt

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Re: Amex F/R Master Thread
« Reply #2799 on: December 21, 2013, 07:20:05 PM »
I paid back from the same checking account that I charged to.