hyatt status match

[Mordyk]

At the very beginning it did work for some. 

i read that now backtrhead, thanks. and btw where do i find exact status match instructions?

[yochiek93]

i read that now backtrhead, thanks. and btw where do i find exact status match instructions?

Hilton


Hyatt

[Mutty]

spg gold can get hyatt diamond?

First time around they gave me platinum. I tried again and got the diamond. Beats me

[David1]

Just got an email back from Hyatt, they said they are reviewing my request and will get back to me with in the next 14 days.
Hilton got back to me and matched to Diamond over night.

[yochiek93]

Just got an email back from Hyatt, they said they are reviewing my request and will get back to me with in the next 14 days.
Hilton got back to me and matched to Diamond over night.

The 14 day email is automated and now that there aren't that many requests it should be sooner

[David1]

The 14 day email is automated and now that there aren't that many requests it should be sooner

Ok great thanks

[E R K]

Just got an email back from Hyatt, they said they are reviewing my request and will get back to me with in the next 14 days.
Hilton got back to me and matched to Diamond over night.

What did you show Hilton to get matched to Diamond?

[David1]

What did you show Hilton to get matched to Diamond?

I showed them that im a platinum member at IHG

The 14 day email is automated and now that there aren't that many requests it should be sooner

Got an email back and they said they can make me a Platinum member. Should i try to get it raised?

[tzifanya54]

At least they admitted to messing around:
First email:
Dear Mr. xxxxxxxxx

I am sorry to hear of your frustration and disappointment with your recent Tier Match. I certainly understand and appreciate the feedback that you provided, and I have ensured your comments are documented.

As part of a limited time special offer, we are currently matching elite status with peer programs to Hyatt Gold Passport Platinum status. At this time, the only way to achieve the Hyatt Gold Passport Diamond tier is to complete the normal earning criteria or to submit Starwood Preferred Guest information showing Platinum status, as well as 20 nights with SPG in the last 12 months.

Hyatt Gold Passport does run promotions periodically that may include expedited earning for elite status. While we are not currently running a specific promotion at this time please check back with us in the future, as our promotions do change.


Best regards,

Second email:
Dear Mr. xxxxxxxxxx

Thank you for return message.

I apologize for not more specifically addressing your concerns. The original announcement of the tier match promotion offered SPG elite members who were not already elite members of Gold Passport an opportunity to try Hyatt. Shortly after this promotion was announced on November 19, 2015, that promotion was expanded to offer this tier match to guests of any hotel programs. However, to protect the integrity of the Diamond program, this expanded offer was short lived and any guests who responded to the offer after November 20, 2015, were offered Platinum status (unless they could show proof of SPG Platinum status).  Therefore, due to the short window of opportunity that opened the promotion to a wider audience, there were guests who may have been at a lower or equal level than yourself with a hotel program that have received Diamond with Hyatt.


Best Regards,

[yochiek93]

I showed them that im a platinum member at IHG
Got an email back and they said they can make me a Platinum member. Should i try to get it raised?

you can try but i doubt it will help

At least they admitted to messing around:
..........

that still doesnt give you diamond

[tzifanya54]

that still doesnt give you diamond

No it does not. I had them close my account because of all the nonsense. I at least got to call them out on their game. It apparently made an impression, this response was from a completely different office, with a fancier title.

[yochiek93]

No it does not. I had them close my account because of all the nonsense. I at least got to call them out on their game. It apparently made an impression, this response was from a completely different office, with a fancier title.

Do you plan on pursuing this status match any further?

[tzifanya54]

Do you plan on pursuing this status match any further?

Not now. Will wait for the whole thing to blow over, and try again closer to the summer. I am under the impression that the rep I was talking to can make me diamond even without the promo going on IF she so desires. I understand their position, I just think its terrible customer service.

[yochiek93]

I am under the impression that the rep I was talking to can make me diamond even without the promo going on IF she so desires.

the rep I spoke to said can't give diamond but the next stay you book email me and I'll give you diamond amenities.

I just think its terrible customer service.

agree 100%

[coralsnake]

Does anyone have a screenshot of a tweet or DM stating that they will receive Hyatt Diamond for SPG Plat or Hilton Dia? Should be from before Nov 20th.

PMs accepted.

[eli1571]

First time around they gave me platinum. I tried again and got the diamond. Beats me

do you mean you tried twice as in resubmitted your request or on 2 different occasions ?

[coralsnake]

Does anyone have a screenshot of a tweet or DM stating that they will receive Hyatt Diamond for SPG Plat or Hilton Dia? Should be from before Nov 20th.

PMs accepted.

Anyone?

[yochiek93]

Anyone?

I have a DM from after Nov 20 that says spg plat

[coralsnake]

I have a DM from after Nov 20 that says spg plat

Thanks but need SPG Gold or Hilton Dia->Hyatt Dia.

ETA- just reread my original post. Should say- Looking for screenshot or tweet saying they'll get Hyatt Dia for SPG Gold or Hilton Dia. Again, it'll from before Nov 20.

[eli1571]

Will SPG match me to platinum from best western platinum ?