Just got matched using my Hilton Gold - thanx Visa. Sent them a screenshot showing 1,000 points and a stay that I didn't earn any points from.
Thank you for contacting Gold Passport Customer Service. I appreciate the opportunity to assist you.
Per your request, I have enrolled you in the Diamond Trial Offer. Please allow 24 hours for the system to update. You will receive trial Diamond membership for 60 days. However, you must complete 12 nights in 60 days to maintain Diamond membership through February of 2014. You will also receive 1000 bonus points on your first six eligible nights within 60 days, up to a maximum of 6000 bonus points.
Please let me know if I may assist you further. Thank you for your support of the Hyatt Gold Passport program.
Sincerely,
Nichole Garoutte
Gold Passport Customer Service