Author Topic: hyatt status match  (Read 193433 times)

Offline myb821

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Re: hyatt status match
« Reply #80 on: June 17, 2011, 03:53:39 PM »
Thank you for contacting Hyatt Gold Passport Customer Service.  I
appreciate the opportunity to assist you.

To attain Diamond tier with the Gold Passport program, your statement
with a competitor must show at least ten (10) stays or thirty (30)
nights accrued in order for the tier match to be processed. As your
account summary shows zero stays and nights, unfortunately we are unable
to offer the Diamond tier match at this time.

Please let me know if I may assist you further.  Thank you for your
continued support of the Hyatt Gold Passport program.
im so glad i was the first to do this lol

Offline elikay

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Re: hyatt status match
« Reply #81 on: June 17, 2011, 03:56:13 PM »
Lisa Williams and Laura Groves did my matches (last night I was asked for more info which I promptly sent, and then they did it).

Offline Deal Guy

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Re: hyatt status match
« Reply #82 on: June 17, 2011, 04:15:40 PM »
Lisa Williams and Laura Groves did my matches (last night I was asked for more info which I promptly sent, and then they did it).
Did you have 10 hilton stays to show? (What did they ask you for?)

Offline elikay

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Re: hyatt status match
« Reply #83 on: June 17, 2011, 04:49:18 PM »
Did you have 10 hilton stays to show? (What did they ask you for?)
No way
here's my correspondence

Hi,
    I would appreciate if you offer the option to match my status at
top
tier status at hilton, attached is a screenshot to prove it.


   elikay
   Passport number XXXXXX
------------------------------------------------
  Dear elikay:
 
  Thank you for contacting Hyatt Gold Passport customer assistance.  I
  appreciate the opportunity to assist you.
 
  I would be happy to provide further assistance regarding your Gold
  Passport account.  However, for security purposes, please provide the
  current postal address on our records.  Once I have verified your
  information, I would be happy to assist you further.
 
  Sincerely,
 
  Lesa Williams
  Hyatt Gold Passport Representative
----------------------------------------------
xxxxxxxxxxxxxxxxxxxxxxxxxxx ADDRESS
xxxxxxxxxxxxxxxxxxxxxxxxxx CITY, STATE
----------------------------------------------
Dear elikay:
 
  Thank you for contacting Hyatt Gold Passport Customer Service. I
  appreciate the opportunity to assist you.
 
  Regarding your email, the Hyatt Gold Passport program does not offer a
  tier match.  However, currently a Diamond Trial Offer is available
  until
  June 30, 2011.  You will receive trial Diamond membership for 60 days
  with proof of top tier status with one of our competitors program.
  However, you must complete 12 nights in 60 days to maintain Diamond
  tier
  through February of 2013.  You will also receive 1000 bonus points on
  your first six eligible nights within 60 days, up to a maximum of 6000
  bonus points.
 
  Please advise if you wish to enroll in the Diamond Trial Promotion.
 
  Please note the list of competitors that Hyatt Gold Passport will
   match:
 
  Hilton Gold VIP or Hilton Diamond VIP
  Marriott Gold or Marriott Platinum
  Starwood Platinum Preferred Guest
  Priority Club Platinum
 
  Please mail or email a statement of your account activity with a
  competitor to us for processing at:
 
  PO Box 27089
  Omaha, NE 68127-0089
 
 
  To find more details on our exclusive Diamond status please visit us
  online at:
  http://goldpassport.hyatt.com/gp/benefits/membership_diamond.jsp
 
  I appreciate your support of Hyatt and the Gold Passport program.
Please
  let me know if I may assist you further.
 
  Sincerely,
 
  Laura Groves
  Hyatt Gold Passport Customer Service
----------------------------------------------------
Thank you, I would appreciate if you can match it as noted, due to my
top tier status with hilton which I sent in a previous email.
elikay
-----------------------------------------------------

Dear elikay:

Hello again and thank you for your return message. 

Per your request, I have enrolled you in the Diamond Trial Promotion. I
ask that you please allow 72 hours for the system to update itself. Once
your account has been upgraded to Diamond status, you will have 60 days
to complete 12 eligible nights. Once the stay requirement is met, your
Diamond status will be extended through February of 2013.

Please let me know if I may assist you further.

Sincerely,

Laura Groves
Hyatt Sales Representative

Offline Deal Guy

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Re: hyatt status match
« Reply #84 on: June 19, 2011, 01:59:21 AM »
Thank you for contacting Hyatt Gold Passport Customer Service.  I
appreciate the opportunity to assist you.

To attain Diamond tier with the Gold Passport program, your statement
with a competitor must show at least ten (10) stays or thirty (30)
nights accrued in order for the tier match to be processed. As your
account summary shows zero stays and nights, unfortunately we are unable
to offer the Diamond tier match at this time.

Please let me know if I may assist you further.  Thank you for your
continued support of the Hyatt Gold Passport program.
Is the 10 stays mandatory? I wish we were warned before submitting.

Offline elikay

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Re: hyatt status match
« Reply #85 on: June 19, 2011, 02:08:48 AM »
Is the 10 stays mandatory? I wish we were warned before submitting.
Now it is.. they weren't being so strict about it,  IMHO wait a month and try again (open a new case do not simply respond to this email)

Offline mclovin

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Re: hyatt status match
« Reply #86 on: June 19, 2011, 02:01:45 PM »
i sent my request yesterday b4 u put it on main site. see what happens
got it ;D

Offline Dan

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Re: hyatt status match
« Reply #87 on: June 19, 2011, 03:23:50 PM »
got it ;D
Nice, post a comment on the main site if you don't mind...
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline mclovin

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Re: hyatt status match
« Reply #88 on: June 19, 2011, 03:37:41 PM »
ok but i asked b4 u posted it

Offline aaa

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Re: hyatt status match
« Reply #89 on: June 19, 2011, 10:13:53 PM »
Anyone have an account with hilton that has actual stays on it? Please send me a pm. thanks

Offline aussiebochur

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Re: hyatt status match
« Reply #90 on: June 19, 2011, 10:21:40 PM »
Anyone have an account with hilton that has actual stays on it? Please send me a pm. thanks
Stays? Who does that.
Maybe during FFN, you'll get Hyatt or now SPG, but Hilton? ;)

Offline MLM

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Re: hyatt status match
« Reply #91 on: June 20, 2011, 02:04:48 PM »
They said I need 10 stays  :(

Offline Deal Guy

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Re: hyatt status match
« Reply #92 on: June 20, 2011, 02:43:22 PM »
Finally had someone push me through into the trial!
How long does it take to see your diamond status online?

Offline Ergel

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Re: hyatt status match
« Reply #93 on: June 20, 2011, 02:46:11 PM »
Finally had someone push me through into the trial!
How long does it take to see your diamond status online?
How did you do it?
Can you either post or PM me the correspondence.
Thanks
Life isn't about checking the boxes. Nobody cares.

Offline Lotofsimcha

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Re: hyatt status match
« Reply #94 on: June 20, 2011, 02:50:25 PM »
is this comment on the main site true ?

can we use this to our advantage ? doesn't sound right

" Eli Says:
81

June 20th, 2011 at 9:26 am

Dan, thanks for all your work. I to ran into the issue with Hyatt cracking down.

“Thank you for contacting Hyatt Gold Passport Customer Service. I appreciate the opportunity to assist you.
Due to the recent volume of requests for the Diamond Trial offer, we are closely adhering to the conditions of eligibility for the program.Please allow me to apologize for the inconvenience.”

However with a few emails expressing dissapointment at not having the opportunity to get to know the true benefits at Hyatt i recieved

“On behalf of Hyatt Gold Passport®, I am pleased to inform you that your account has been Enrolled in our 60 day Trial Diamond offer. Your enrollment date is June 19, 2011 and your end date is August 18, 2011.”"
104 Shabbos meals,24 YomTov meals,+50 other Holiday/big meals. Really you want to know why Im fat ??

Offline Dan

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Re: hyatt status match
« Reply #95 on: June 20, 2011, 02:51:42 PM »
Makes sense to me, Hyatt is a very accommodating organization.  Much more customer friendly than SPG for example IME.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline Deal Guy

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Re: hyatt status match
« Reply #96 on: June 20, 2011, 02:59:33 PM »
How long does it take to see your trial status on your account?

Offline mclovin

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Re: hyatt status match
« Reply #97 on: June 20, 2011, 03:56:52 PM »
pretty quick. im not sure how soon after the email i checked but was less than a day i think

Offline Deal Guy

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Re: hyatt status match
« Reply #98 on: June 20, 2011, 04:28:42 PM »
pretty quick. im not sure how soon after the email i checked but was less than a day i think
Oh ok. I guess I will wait till tomorrow.

Offline myb821

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Re: hyatt status match
« Reply #99 on: June 20, 2011, 04:29:39 PM »
Oh ok. I guess I will wait till tomorrow.
it took mine a day or two