Author Topic: Amex Purchase Protection  (Read 33227 times)

Online justmeha

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Re: Amex Purchase Protection
« Reply #150 on: December 01, 2020, 03:46:29 AM »
Purchased macbook pro from Apple store in Jul. Last week I experienced the issue with its screen and it does not lit up anymore. It appears to be pixel damage issue and might need screen repair or replacement. I identified the issue on 83rd day after original purchase date but have not been able to go to Apple store for repair due to other personal issues. Now it has been more than 90 days.
Will this repair would be covered under purchase protection or extended warranty? THanks
FWIW i have filed A purchase protection claim more then 5 month after I bought the product, though the incident was within 90 days. (granted it was for a small dollar amount)

Offline teenguy

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Re: Amex Purchase Protection
« Reply #151 on: December 03, 2020, 06:34:54 PM »
I had a phone stolen. It was on att plan. But I paid remaining huge chunk off using amex card. ATT doesn't give a receipt for device payment. How do I get a proof of device to submit for a claim ?

Offline TzviR

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Re: Amex Purchase Protection
« Reply #152 on: December 03, 2020, 07:34:44 PM »
I had a phone stolen. It was on att plan. But I paid remaining huge chunk off using amex card. ATT doesn't give a receipt for device payment. How do I get a proof of device to submit for a claim ?
try contacting them?