Author Topic: Amex Purchase Protection  (Read 29221 times)

Online AJK

  • Dansdeals Lifetime 20K Presidential Platinum Elite
  • ********
  • Join Date: Jun 2011
  • Posts: 25261
  • Total likes: 346
  • DansDeals.com Hat Tips 15
  • Gender: Male
    • View Profile
  • Programs: United Concierge Key; Delta Global Services; American Chairman; US Airways 1K; Hilton Sapphire; Hyatt Tritium; Marriott Californium; Starwood Kryptonium; Hertz Plutonium; National Adamantium, Avis Executive Proactanium
Re: Amex Purchase Protection
« Reply #45 on: March 04, 2013, 12:46:38 AM »
Any difference in buying a laptop with a PRG,SPG,or plat in regards to extended warranty and purchase protection?

Plat gives better PP. The rest is the same.
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline mmermss

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Nov 2011
  • Posts: 4184
  • Total likes: 2
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: Israel
Re: Amex Purchase Protection
« Reply #46 on: March 04, 2013, 12:51:18 AM »
Plat gives better PP. The rest is the same.
Thanks. So rest is same with return protection? (Just want to make sure)
It's not about the quantity of your posts.  It's about the quality.

Online AJK

  • Dansdeals Lifetime 20K Presidential Platinum Elite
  • ********
  • Join Date: Jun 2011
  • Posts: 25261
  • Total likes: 346
  • DansDeals.com Hat Tips 15
  • Gender: Male
    • View Profile
  • Programs: United Concierge Key; Delta Global Services; American Chairman; US Airways 1K; Hilton Sapphire; Hyatt Tritium; Marriott Californium; Starwood Kryptonium; Hertz Plutonium; National Adamantium, Avis Executive Proactanium
Re: Amex Purchase Protection
« Reply #47 on: March 04, 2013, 03:19:39 PM »
Thanks. So rest is same with return protection? (Just want to make sure)

I'd just check the T&Cs. They can be found online. GIYF.
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline ZCN

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Nov 2011
  • Posts: 326
  • Total likes: 1
  • DansDeals.com Hat Tips 3
    • View Profile
  • Location: Ohio
Re: Re: Amex Purchase Protection
« Reply #48 on: March 04, 2013, 07:57:22 PM »
Thanx for the idea - as I just got a Quote from a random company:

For the repair of an asus tf201 lcd replacement we would be looking at the following quote:

360+tax

129 labor

Regards,

Nathan

Nathan Scheuerlein  |  Senior Repair Specialist  |  San Diego PC Help

855-NO-GEEKS  |  nathan.scheuerlein@sandiegopchelp.com


Basically this is $489 when the tablet cost $499.

If I made a quote I would have made a price of $299 Max... Didnt dream someone would actually pay that amount for a company to be able to charge that



I just called them and they wouldn't give me a quote. They said I need to send it in in order to get a quote

Any ideas?.

Offline mmermss

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Nov 2011
  • Posts: 4184
  • Total likes: 2
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: Israel
Re: Amex Purchase Protection
« Reply #49 on: March 05, 2013, 08:22:10 AM »
I'd just check the T&Cs. They can be found online. GIYF.
Thanks. Went with the platinum.
It's not about the quantity of your posts.  It's about the quality.

Offline minkr

  • Dansdeals Silver Elite
  • **
  • Join Date: Feb 2013
  • Posts: 72
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: NJ
Re: Amex Purchase Protection
« Reply #50 on: March 05, 2013, 10:23:25 PM »
My brother purchased a pair of shoes, wore them for a month, and they ripped through completely. The store won't take them back because they're worn. Can I file this as a claim under purchase protection? It's not really accidental damage? But I also can't file under return protection because it's not in "Like new" condition.

Any ideas?

Offline Menucha

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Jan 2013
  • Posts: 352
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: Hashems Land
Re: Amex Purchase Protection
« Reply #51 on: March 05, 2013, 11:05:54 PM »
if within 30 days, any "dissatisfied with product" should work.
buyer protection.

Offline minkr

  • Dansdeals Silver Elite
  • **
  • Join Date: Feb 2013
  • Posts: 72
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: NJ
Re: Amex Purchase Protection
« Reply #52 on: March 05, 2013, 11:24:21 PM »
if within 30 days, any "dissatisfied with product" should work.
buyer protection.
its not within 30 days. i think its within 60 days.
and whats buyer protection anyway? not one of the benefits i saw?

will these be approved under purchase protection? i never filled out the form - do you need to describe the accident?

Offline dsw193

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Feb 2013
  • Posts: 647
  • Total likes: 7
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: Brooklyn, NY
Re: Amex Purchase Protection
« Reply #53 on: April 04, 2013, 06:27:52 PM »
bought a groupon deal to a ituniversity course but its crap is there any way to get my money back?

Offline lyla

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Dec 2010
  • Posts: 674
  • Total likes: 1
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: New York
Re: Amex Purchase Protection
« Reply #54 on: April 04, 2013, 09:31:16 PM »
bought a groupon deal to a ituniversity course but its crap is there any way to get my money back?
Call groupon and explain the situation to them. They usually stand by their 100% satisfaction guarantee.

Offline Toasted

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Oct 2013
  • Posts: 1043
  • Total likes: 125
  • DansDeals.com Hat Tips 8
    • View Profile
Re: Amex Purchase Protection
« Reply #55 on: March 02, 2014, 02:14:46 PM »
I bought a FAR router on newegg last week and bricked it in the process of flashing to dd-wrt. Would that qualify for 'Purchase Protection'?

Offline Toasted

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Oct 2013
  • Posts: 1043
  • Total likes: 125
  • DansDeals.com Hat Tips 8
    • View Profile
Re: Amex Purchase Protection
« Reply #56 on: March 03, 2014, 10:54:02 AM »
I bought a FAR router on newegg last week and bricked it in the process of flashing to dd-wrt. Would that qualify for 'Purchase Protection'?

BUMP

Online AJK

  • Dansdeals Lifetime 20K Presidential Platinum Elite
  • ********
  • Join Date: Jun 2011
  • Posts: 25261
  • Total likes: 346
  • DansDeals.com Hat Tips 15
  • Gender: Male
    • View Profile
  • Programs: United Concierge Key; Delta Global Services; American Chairman; US Airways 1K; Hilton Sapphire; Hyatt Tritium; Marriott Californium; Starwood Kryptonium; Hertz Plutonium; National Adamantium, Avis Executive Proactanium
Re: Amex Purchase Protection
« Reply #57 on: March 03, 2014, 06:04:44 PM »
GIYF

Depends no what card you have, but for a representative T&C:

https://web.aexp-static.com/us/content/pdf/card-benefits/BluefromAmericanExpress/PP-DOC-CCSG.pdf
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline Toasted

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Oct 2013
  • Posts: 1043
  • Total likes: 125
  • DansDeals.com Hat Tips 8
    • View Profile
Re: Amex Purchase Protection
« Reply #58 on: March 03, 2014, 11:16:30 PM »
GIYF

Depends no what card you have, but for a representative T&C:

https://web.aexp-static.com/us/content/pdf/card-benefits/BluefromAmericanExpress/PP-DOC-CCSG.pdf

Thanks. Bought it on the Biz Gold. I  don't see any exclusions for failed hacking so I submitted the claim online. Will wait and see.

Offline nobiggy

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Dec 2012
  • Posts: 2357
  • Total likes: 12
  • DansDeals.com Hat Tips 7
    • View Profile
  • Location: forums
Re: Amex Purchase Protection
« Reply #59 on: April 16, 2014, 11:32:32 PM »

Please allow for 30-45 days to resolve your claim. An American Express Customer Service representative may be in touch with you if any additional information is needed

Anyone ever got this message?