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Author Topic: Amex Purchase Protection  (Read 73997 times)

Offline Super Speed

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Re: Amex Purchase Protection
« Reply #60 on: June 05, 2016, 07:01:43 AM »
I filed a claim for a lost item. Amex is now requesting a satisfactory proof of loss document. What is that?
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Offline noturbizniss

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Re: Amex Purchase Protection
« Reply #61 on: June 05, 2016, 07:28:08 AM »
Quote from: Super Speed on June 05, 2016, 07:01:43 AM
I filed a claim for a lost item. Amex is now requesting a satisfactory proof of loss document. What is that?
Receipt? Putpac?
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Offline Super Speed

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Re: Amex Purchase Protection
« Reply #62 on: June 05, 2016, 08:36:47 AM »
Quote from: noturbizniss on June 05, 2016, 07:28:08 AM
Receipt? Putpac?
Receipt wouldn't be called a loss of product document. I will call, was just wondering if anyone has experience with this
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Offline SPLP

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Re: Amex Purchase Protection
« Reply #63 on: June 05, 2016, 11:02:24 AM »
Quote from: Super Speed on June 05, 2016, 08:36:47 AM
Receipt wouldn't be called a loss of product document. I will call, was just wondering if anyone has experience with this

Police report?
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Offline Super Speed

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Re: Amex Purchase Protection
« Reply #64 on: June 05, 2016, 12:28:14 PM »
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Offline SPLP

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Re: Amex Purchase Protection
« Reply #65 on: June 05, 2016, 01:41:29 PM »
Quote from: Super Speed on June 05, 2016, 12:28:14 PM
For lost item?

do not blame u for doubting -it is crazy idea

Since you have no idea what they want --"if" can get a police report SINCE IT IS OFFICIAL may work -- when i lost a cell phone - att made me get police report - police said only if stolen i said  hmmm maybe it was - gave me report this was 20 years ago
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Offline Super Speed

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Re: Amex Purchase Protection
« Reply #66 on: June 05, 2016, 04:45:40 PM »
Quote from: SPLP on June 05, 2016, 01:41:29 PM
do not blame u for doubting -it is crazy idea

Since you have no idea what they want --"if" can get a police report SINCE IT IS OFFICIAL may work -- when i lost a cell phone - att made me get police report - police said only if stolen i said  hmmm maybe it was - gave me report this was 20 years ago
How would I go about getting a police report for something lost a month ago? This happened in NY
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Offline SPLP

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Re: Amex Purchase Protection
« Reply #67 on: June 06, 2016, 03:16:13 AM »
i live in a small town so may have been easier - just go to police station n file - may need to say lost or stolen - - i have no idea but maybe can even do online as i did it long time ago --i assume you called amx and u can not provide what they originally requested
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Offline noturbizniss

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Re: Amex Purchase Protection
« Reply #68 on: June 06, 2016, 09:55:48 AM »
Quote from: Super Speed on June 05, 2016, 08:36:47 AM
Receipt wouldn't be called a loss of product document. I will call, was just wondering if anyone has experience with this
You speak to them yet?
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Offline yoseflang

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Re: Amex Purchase Protection
« Reply #69 on: June 06, 2016, 10:53:39 AM »
Bought a galaxy s7 on verizon with pay per month phone cracked 2 days later will American express cover the charge on my cc is not the full amount only taxes of the lease and activation
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Offline noturbizniss

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Re: Amex Purchase Protection
« Reply #70 on: June 06, 2016, 11:59:27 AM »
Quote from: yoseflang on June 06, 2016, 10:53:39 AM
Bought a galaxy s7 on verizon with pay per month phone cracked 2 days later will American express cover the charge on my cc is not the full amount only taxes of the lease and activation
Not sure what your asking, but they will cover up to what you put on the card. They'll ask for repair estimate first though.
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Offline noturbizniss

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Re: Amex Purchase Protection
« Reply #71 on: June 08, 2016, 12:09:09 AM »
Quote from: Super Speed on June 05, 2016, 08:36:47 AM
Receipt wouldn't be called a loss of product document. I will call, was just wondering if anyone has experience with this

Quote from: noturbizniss on June 06, 2016, 09:55:48 AM
You speak to them yet?
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Offline pixi

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Re: Amex Purchase Protection
« Reply #72 on: June 09, 2016, 12:32:45 AM »
Quote from: yoseflang on June 06, 2016, 10:53:39 AM
Bought a galaxy s7 on verizon with pay per month phone cracked 2 days later will American express cover the charge on my cc is not the full amount only taxes of the lease and activation
No
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Offline noturbizniss

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Re: Amex Purchase Protection
« Reply #73 on: June 09, 2016, 10:40:29 AM »
Quote from: yoseflang on June 06, 2016, 10:53:39 AM
Bought a galaxy s7 on verizon with pay per month phone cracked 2 days later will American express cover the charge on my cc is not the full amount only taxes of the lease and activation
Just reread your question - they will likely ask for the receipt. If it is itemized and says phone was free and charges were only for tax and activation, then
Quote from: pixi on June 09, 2016, 12:32:45 AM
No
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Offline David Smith

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Re: Amex Purchase Protection
« Reply #74 on: June 09, 2016, 11:32:29 AM »
Quote from: noturbizniss on June 09, 2016, 10:40:29 AM
Just reread your question - they will likely ask for the receipt. If it is itemized and says phone was free and charges were only for tax and activation, then
DPP isn't free device, it's just installment payments. He can always pay off device if he needs amex to cover.
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Offline Super Speed

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Re: Amex Purchase Protection
« Reply #75 on: July 14, 2016, 09:32:43 AM »
They are getting extremely annoying, every few days they ask me for just one more piece of document. Today they requested the sellers contact info, the question why can't they open their stupid eyes and see it's on the invoice that I sent them a month ago. I feel like they're just stalling the payout.
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Offline noturbizniss

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Re: Amex Purchase Protection
« Reply #76 on: July 14, 2016, 10:01:58 AM »
Quote from: Super Speed on July 14, 2016, 09:32:43 AM
They are getting extremely annoying, every few days they ask me for just one more piece of document. Today they requested the sellers contact info, the question why can't they open their stupid eyes and see it's on the invoice that I sent them a month ago. I feel like they're just stalling the payout.
What's the claim amount?
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Offline Super Speed

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Re: Amex Purchase Protection
« Reply #77 on: July 14, 2016, 11:33:40 AM »
Quote from: noturbizniss on July 14, 2016, 10:01:58 AM
What's the claim amount?
It's for stolen items. $8499
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Offline noturbizniss

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Re: Amex Purchase Protection
« Reply #78 on: July 14, 2016, 12:28:43 PM »
Quote from: Super Speed on July 14, 2016, 11:33:40 AM
It's for stolen items. $8499
And you wonder why they want alot of info?
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Offline nsastamps

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Re: Amex Purchase Protection
« Reply #79 on: July 14, 2016, 12:36:00 PM »
Quote from: Super Speed on July 14, 2016, 11:33:40 AM
It's for stolen items. $8499
Wow!! I'm selling my Amex stocks ASAP!
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