Author Topic: Amex Purchase Protection  (Read 29623 times)

Offline puddles

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Amex Purchase Protection
« on: June 12, 2011, 01:18:55 PM »
As always I did look for my question before posting :)
Im not sure if "purchase protection" is what its called but does the SPG or any other Amex, offer a purchase protection?
What I mean is If i buy something and within a few days of that purchase the price drops...

Offline Nitantnel

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Re: Amex Purchase Protection
« Reply #1 on: June 27, 2011, 08:04:48 PM »
It will not unless you break it...

Anyone knows if the blue (free) DL card have purchase protection?

Offline zale

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Re: Amex Purchase Protection
« Reply #2 on: April 24, 2012, 09:55:38 AM »
Bumping an old thread here, but does anyone know if the Amex purchase protection (at least the most basic one that adds a year of warranty on top of the manufacturer's) extends to ALL Amex cards, including the Costco Amex card and the Amex Blue card?

Offline AJK

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Re: Amex Purchase Protection
« Reply #3 on: April 24, 2012, 04:30:58 PM »
Bumping an old thread here, but does anyone know if the Amex purchase protection (at least the most basic one that adds a year of warranty on top of the manufacturer's) extends to ALL Amex cards, including the Costco Amex card and the Amex Blue card?

I'd imagine so, but don't know for sure except for the AmEx Blue Cash which does have it.
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Offline ez1985

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Re: Amex Purchase Protection
« Reply #4 on: April 24, 2012, 05:13:57 PM »
Lets get the names straight here.  Purchase protection is if you buy it and something happens to it within 90 days.  Return protection is if you are not happy with it.  And price protection is the guarantee on the lowest price.  Extended warranty is like it sounds.

Offline easy48

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Re: Amex Purchase Protection
« Reply #5 on: April 24, 2012, 05:52:31 PM »
What about this one: Bought an iPad on my Amex Plat and it dropped and cracked the screen.  Filed a purchase protection claim and Amex is requesting the iPad to finish the claim. 

1. Does anyone have any experience with this? 
2. Specifically, does this mean that once they get it they will grant me a refund to buy another one? 
3. Any chance they get my iPad and deny the claim and I am stuck tracking it down? 
4. Any advice?

Thanks

Offline ez1985

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Re: Amex Purchase Protection
« Reply #6 on: April 24, 2012, 09:08:27 PM »
What about this one: Bought an iPad on my Amex Plat and it dropped and cracked the screen.  Filed a purchase protection claim and Amex is requesting the iPad to finish the claim. 

1. Does anyone have any experience with this? 
2. Specifically, does this mean that once they get it they will grant me a refund to buy another one? 
3. Any chance they get my iPad and deny the claim and I am stuck tracking it down? 
4. Any advice?

Thanks
You are dealing with Amex. Not some no name company. Just keep records of everything and keep the tracking number.

Offline Ergel

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Re: Re: Amex Purchase Protection
« Reply #7 on: April 24, 2012, 09:12:46 PM »
You are dealing with Amex. Not some no name company.
Like chase?
Life isn't about checking the boxes. Nobody cares.

Offline yitzf

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Re: Amex Purchase Protection
« Reply #8 on: April 24, 2012, 09:20:05 PM »
I'd imagine so, but don't know for sure except for the AmEx Blue Cash which does have it.
The Amex simply cash card does not have return protection.

Offline AJK

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Re: Amex Purchase Protection
« Reply #9 on: April 24, 2012, 09:45:01 PM »
The Amex simply cash card does not have return protection.

1) OP stated nothing about return protection.
2) AmEx Simply Cash ≠ AmEx Blue Cash.
3) Despite the OP saying purchase protection, you apparently overlooked the fact that he was actually referring to extended warranty ...which the Blue Cash does have, as does the AmEx Simply Cash.
4) Oh, and to directly respond to your post (because AmEx Simply Cash does indeed have return protection):

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« Last Edit: April 24, 2012, 09:48:23 PM by AJK »
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Offline Name Changed

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Re: Amex Purchase Protection
« Reply #10 on: August 02, 2012, 06:33:40 PM »
I have a Platinum Card that I purchased a tablet with.

The screen cracked within 90 days. I opened a case. I just got a letter in the mail, they wast me to fill out a form, and include an estimate of the repair.

Has anyone had inexpert with this?

Would I be able to write up my own estimate (make it look official)?

Offline sky121

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Re: Re: Amex Purchase Protection
« Reply #11 on: August 02, 2012, 06:39:53 PM »
I have a Platinum Card that I purchased a tablet with.

The screen cracked within 90 days. I opened a case. I just got a letter in the mail, they wast me to fill out a form, and include an estimate of the repair.

Has anyone had inexpert with this?

Would I be able to write up my own estimate (make it look official)?

Why not just call any company and find out what the rates are?
"Not all who wander are lost"

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Re: Re: Amex Purchase Protection
« Reply #12 on: August 02, 2012, 06:45:31 PM »
Why not just call any company and find out what the rates are?
"My" company will be expensive ;)

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Re: Re: Amex Purchase Protection
« Reply #13 on: August 02, 2012, 06:55:13 PM »
Why not just call any company and find out what the rates are?
Thanx for the idea - as I just got a Quote from a random company:

For the repair of an asus tf201 lcd replacement we would be looking at the following quote:

360+tax

129 labor

Regards,

Nathan

Nathan Scheuerlein  |  Senior Repair Specialist  |  San Diego PC Help

855-NO-GEEKS  |  nathan.scheuerlein@sandiegopchelp.com


Basically this is $489 when the tablet cost $499.

If I made a quote I would have made a price of $299 Max... Didnt dream someone would actually pay that amount for a company to be able to charge that

Offline yare

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Re: Amex Purchase Protection
« Reply #14 on: August 02, 2012, 08:35:40 PM »
Thanx for the idea - as I just got a Quote from a random company:

For the repair of an asus tf201 lcd replacement we would be looking at the following quote:

360+tax

129 labor

Regards,

Nathan

Nathan Scheuerlein  |  Senior Repair Specialist  |  San Diego PC Help

855-NO-GEEKS  |  nathan.scheuerlein@sandiegopchelp.com


Basically this is $489 when the tablet cost $499.

If I made a quote I would have made a price of $299 Max... Didnt dream someone would actually pay that amount for a company to be able to charge that
i've been told that screens are the most expensive part for them to replace... usually it's worth their while to just replace the device