Author Topic: arrived at jfk and was told that my connection flight was canceled by EL AL  (Read 4158 times)

Offline rebcharles

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Hi arrived to jfk to take flight to Switzerland and take el al from there to isreal ,

arriving on time at the airport I was told that the flight from Geneva to tel aviv was canceled

any idea if I can get compensation? as I had no more use of the flight to Switzerland and lost expenses

Offline ExGingi

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Hi arrived to jfk to take flight to Switzerland and take el al from there to isreal ,

arriving on time at the airport I was told that the flight from Geneva to tel aviv was canceled

any idea if I can get compensation? as I had no more use of the flight to Switzerland and lost expenses
Which airline issued your ticket? Did they offer alternative way to get to TLV?
I've been waiting over 5 years with bated breath for someone to say that!
-- Dan

Offline bb1836

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wow. First post after 3 years. Hope your situation works out.
As @davidmal says: "Likes" feed the family

Offline rebcharles

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Which airline issued your ticket? Did they offer alternative way to get to TLV?


way till geneva switzerland was a swiss airlines points ticket bought by air canada

from geneva till tlv was el al issues by expedia


i came to the airport and was notified that el al canceled the flight and put everyone on a flight like 12 hours later


Offline ExGingi

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way till geneva switzerland was a swiss airlines points ticket bought by air canada

from geneva till tlv was el al issues by expedia


i came to the airport and was notified that el al canceled the flight and put everyone on a flight like 12 hours later
That's the risk you have when traveling on two separate tickets. Did you try speaking to ELAL. You might be entitled to Israeli mandatory compensation for their segment.
I've been waiting over 5 years with bated breath for someone to say that!
-- Dan

Offline Live N Learn

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It depends on much later then the original time you arrived. It also depends on why it was delayed.
".איזהו חכם, הלומד מכל אדם"

Offline rebcharles

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It depends on much later then the original time you arrived. It also depends on why it was delayed.


I was on time   ,  my only claim is on EL AL for canceling the flight from geneva till TLV, I have no idea what is the reason why they cancelled the whole flight

my only question is if any of you would know if I am entitled and how I claim compensation

Offline menachem

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I was on time   ,  my only claim is on EL AL for canceling the flight from geneva till TLV, I have no idea what is the reason why they cancelled the whole flight

my only question is if any of you would know if I am entitled and how I claim compensation

Did you buy with chase reserve card?

Offline mendyt

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I was on time   ,  my only claim is on EL AL for canceling the flight from geneva till TLV, I have no idea what is the reason why they cancelled the whole flight

my only question is if any of you would know if I am entitled and how I claim compensation
Depends on the reason for the delay, how long the delay was, and compensation amount depends on the distance of travel.
You can email customer relations  customerr@elal.co.il
Good luck

Offline rebcharles

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Did you buy with chase reserve card?


no , bought it with amex gold card

just curious is there something different buying with chase reserve?

Offline rebcharles

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Depends on the reason for the delay, how long the delay was, and compensation amount depends on the distance of travel.
You can email customer relations  customerr@elal.co.il
Good luck


I have no idea whats the reason for delay , is there any experience you know of what I can claim compensation?

Offline rebcharles

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I have no idea whats the reason for delay , is there any experience you know of what I can claim compensation?


flight wasnt delayed , it was canceled ,

Offline mendyt

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Just type up an email to costumer relations and keep your fingers crossed.
Don't forget to add your record locator and ticket number in the email

Offline ExGingi

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Just type up an email to costumer relations and keep your fingers crossed.
Don't forget to add your record locator and ticket number in the email
You should probably avoid doing that or using that expression. GIYF.
I've been waiting over 5 years with bated breath for someone to say that!
-- Dan

Offline mendyt

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You should probably avoid doing that or using that expression. GIYF.
Interesting, never knew the origin of it

Offline ExGingi

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Interesting, never knew the origin of it
I believe I brought this up somewhere around DDF before. Leave it for @TimT to find.
I've been waiting over 5 years with bated breath for someone to say that!
-- Dan

Offline ben89

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You should probably avoid doing that or using that expression. GIYF.
here we go again with the rabbi paskening

Offline aygart

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I believe I brought this up somewhere around DDF before. Leave it for @TimT to find.
As did I numerous times. In general anything having to do with making something the shape of a cross would lead me to guess at those origins.
Feelings don't care about your facts

Offline ExGingi

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here we go again with the rabbi paskening
Do your Rabbis usually use the word probably when rendering a psak? Mine don't! I am not a Rabbi (and anyone who tried calling me that in person knows how I respond to that) and definitely don't issue piskei dinim or attempted to do so.
I've been waiting over 5 years with bated breath for someone to say that!
-- Dan

Offline ben89

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Do your Rabbis usually use the word probably when rendering a psak? Mine don't! I am not a Rabbi (and anyone who tried calling me that in person knows how I respond to that) and definitely don't issue piskei dinim or attempted to do so.
im just saying that your halachos from 770 and other people in the world are very ymmv