I honestly thought this deal was legit. What a waste of time:
Miguel F: Thanks for chatting with Walmart.com! I’m Miguel F and I’ll be assisting you today.
Miguel F: Good Morning ! How are you doing today?
Mountain Man: Well how are you.
Mountain Man: Is it possible to get a replacement for xxxx-xxxx.
Mountain Man: I was sent the incorrect order
Miguel F: I am doing fine, thanks for asking.
Miguel F: I am really sorry for this issue with your order. Let me check on this for you and we will check what happened.
Mountain Man: Thanks
Miguel F:
For security purposes, can you please provide your full billing address?
Miguel F: Thank you.
Miguel F: I have reviewed your order and indeed there was an error from our end of the description of the item. The incorrect quantity was offered on the name that is 36. The fulfillment team receives a code of the item and sends the quantity registered that is 1. I apologize for all the inconveniences we may have caused you. In this case what I can offer you , will be a full refund for the order and a prepaid label so you can send back the items or a 10% discount on it .
Mountain Man: Can I get an exchange for the item I ordered?
Miguel F: I would love to but the replacement at this time is not available. And if we process it you will again receive 1.
Mountain Man: You can send me a return label but I imagine you're going to pay far more in shipping than the three boxes of tissues are worth. It's only $1.00-$1.50 in product.
Mountain Man: I was charged 36 times more than I received.
Miguel F: Rest assured that our standard of services is much higher of what we have displayed on this occasion. Indeed there was an error. I will send a return agreement, I will need you to sign it. After that the refund will start processing and you will receive the prepaid label.
Mountain Man: Do you want to double check with a supervisor if you want me to send back 3 small boxes of tissues and the time it's going to take out my day, the time it's going to take out of your processing center and the cost of shipping. We're talking about returning $1-$1.50. How cheap is your shipping?
Miguel F: I will talk to him to check what we are able to do.
Miguel F: I really appreciate your patience . Yes, we will ask you to please send them back . You have 30 days to send them back.
Mountain Man: Ok will do
You have disconnected.