« Reply #1240 on: January 22, 2014, 01:03:44 PM »
Why do you think they are misinformed. That seemed like it came from higher up and a CSR didn't make it up. They definitely are capable of clawing back the miles
Capable? Sure.
Likelihood given the past occurrences? Near nil, except for a UA clawback I've heard of through the grapevine.
Most times a rep says that it's either a scare tactic, and/or they're simply uninformed or misinformed.
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2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper