All I know is that I downgraded to a Better Balance and didn't ask for the fee to be returned, (I was planning on asking for that afterwards) and a few weeks later it was automatically refunded.
I just had an interesting chat with a rep. I have a balance due on the 9th of $75. I kind of don't want to lay it out even if it will come back later as a credit. I asked the rep to help push things along.
She said there is no note on my account that the AF will be waived. I told her it doesn't need to be noted. She argued back that if it would ever happen, it would have happened already within 24-48 hours of the account change.
It's totally possible she has no idea what she's talking about, but I still gotta figure out. Do I just pay the $75 and wait for it to come back to me, or do I HUCA and HUSMA?