No it isn't working anymore.
maybe they got sick and tired of native english speakers? When i called them 45 days ago, i started with few spanish word. I only know couple of words and used them and they liked it, when they replied back in spanish, i answered in english
I asked her if she lives in MEHICO, she said no. But she was helpful! When she asked " why you wanna need 2 same credit cards? is it duplicate? Told her, one is for my biz and the other one is for my personal expenses! She said OH OK, and approved!