How useful have people found HUCA to be here?
I tried and the rep right away said - oh - I see you called earlier today - hang on - she put me on hold and talked to the rep I'd spoken with earlier and then came back on the line saying: As Stephanie told you earlier today, etc etc etc.
Have ya'll had an easier time? I find when there system is so quick to point out to the rep that you just called etc it's pretty hard to cal up and play dumb.